LONG but it reads fast
Here is a convo I had with a VZW rep last night in total and complete bordom. I was amused, but maybe I was just over tired.
BTW I actually work for Sprint, name says AT&T cause I used to work for them and made the change. I also know that I act like the kind of customer we hate in this convo, no need to point it out.
Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Terrell.
Terrell.: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Hi Terrell
Terrell.: Hello. How may I help you complete your order today?
You: Can you ...
(continues)
BTW I actually work for Sprint, name says AT&T cause I used to work for them and made the change. I also know that I act like the kind of customer we hate in this convo, no need to point it out.
Please wait for a Verizon Wireless sales representative to assist you with your order. Thank you for your patience!
A Verizon Wireless online pre-sales specialist has joined the chat. You are now chatting with Terrell.
Terrell.: Hello. Thank you for visiting our chat service. May I help you with your order today?
You: Hi Terrell
Terrell.: Hello. How may I help you complete your order today?
You: Can you ...
(continues)
...
He definitely didnt but reading ANY of his posts give hours of laughter and enjoyment ... i would bet the bank he was fired from Sprint as an employee at some point 🤣 Whats the word im looking for ... thats right - Tool.
I love my "get-by" service and have never had any problems with it ... My "cheap" RevA network card give me some pretty blazing speeds as well ??? Very good read ... thanks ATTGuyNY.
I love my "get-by" service and have never had any problems with it ... My "cheap" RevA network card give me some pretty blazing speeds as well ??? Very good read ... thanks ATTGuyNY.
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meh... its too long. but i am pretty sure whatever u wrote was very insightful.
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I read this and thought it was hilarious. I have spoken with the VZW online people numerous times doing market research. What is even worse is if you are not a customer you cannot talk to customer care and Telesales will disconnect the call if you ask questions and do not commit to buying after 3 minutes. What is priceless is when they do not use scripts and try to interject their own logic.
I had a representative tell me over the phone that "Verizon does not feel that secondary lines on family plans should qualify for full discounts off of hand sets because they are second rate account holders who pay $10 a month for service. Verizon believes if the customer values bi-yearly handset discounts that they will put that phone line on an ind...
(continues)
I had a representative tell me over the phone that "Verizon does not feel that secondary lines on family plans should qualify for full discounts off of hand sets because they are second rate account holders who pay $10 a month for service. Verizon believes if the customer values bi-yearly handset discounts that they will put that phone line on an ind...
(continues)
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