trashed my centro
I love sprint, I loved my Centro. Foolishly I dropped in water. You can guess where. I am considering buying new one on ebay. Is this wrong solution. I am newbie and if I bought one, how do you activate it on existing account? I really don't have an extra $400. Any other options?
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Unless you had TEP or ERP (replacement insurances) you're out of luck. eBay is a option but make sure you don't buy one that is active on a account or marked lost or stolen. Make sure you get the esn, and call into Sprint and get them to check it out.
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^^^ Truth.
After you get the phone you may be able to activate it from your account online, or by calling customer service.
After you get the phone you may be able to activate it from your account online, or by calling customer service.
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Effective 7/20/08
- Specialists inform customers not enrolled in TEP they will begin paying New Per-Incident fees and some services will be completed at No Charge.
- New Per-Incident Pricing is applicable for all Service & Repair In-Store, Self-Service, and Advanced Exchange repairs or replacements
1. Repairs or replacements due to Mechanical/Electrical Failure or Normal Wear and Tear
§ Non-PDA Devices and Mobile Broadband Cards $35.00
§ PDA Devices $55.00
2. Repairs or replacements due to Physical Damage
§ Non-PDA Devices and Mobile Broadband Cards $99.00
§ PDA Devices $119.00
These items are ALWAYS considered Physical Damage
§ Cra...
(continues)
- Specialists inform customers not enrolled in TEP they will begin paying New Per-Incident fees and some services will be completed at No Charge.
- New Per-Incident Pricing is applicable for all Service & Repair In-Store, Self-Service, and Advanced Exchange repairs or replacements
1. Repairs or replacements due to Mechanical/Electrical Failure or Normal Wear and Tear
§ Non-PDA Devices and Mobile Broadband Cards $35.00
§ PDA Devices $55.00
2. Repairs or replacements due to Physical Damage
§ Non-PDA Devices and Mobile Broadband Cards $99.00
§ PDA Devices $119.00
These items are ALWAYS considered Physical Damage
§ Cra...
(continues)
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Going to the store will be pointless unless he plans on buying a new unit for retail cost.
Those prices have nothing to do with a Liquid Damaged phone.
Those prices have nothing to do with a Liquid Damaged phone.
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I ended up getting new phone off ebay and was able to swap phones no problem. I know a lot of people complain about sprint customer service, but they did great for me. 😁
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