Anyone here ever use the manufacturer warranty?
My Sumsung Ace is not charging anymore and as usual I don't have insurance on it. I usually don't get insurance because I never use the same phone for more than a year.
My question is for those who ever deal with manufacturer warranty. Is it a good idea or should pay the $120 and get a new phone from Sprint?
Thanks
MM
For now I swapped the phone and using my old Sanyo M1.
I did call Sumsung today and the lady has the nerve to tell me the phone is out of warranty. So I remind her the phone came out in 02/2008 less then a year. She finally gave me the RMA#, the provider # and the ticket number.
She asked me to fax them my purchase receipt before as proof and they will call me and tell me where to send the phone!@#
It look like this is my last Sumsung, I missed my Sanyo phone, it never break and too bad they don't make PDA.
I still have few choices:
1. I ordered a desktop charger and extra battery so I can charge the battery
2. Pay $120 for a new phone from Sprint Store
3. Forget about sending the phone...
(continues)
You may not be eligible for any rebates at all! Cheapest phone at retai is $170 and thats a basic phone! So just make sure before depending on that as your last option! Best of luck tho buddy! Keep us updated on what happens! 😉
Now I can go pay the 120 and get the new phone. I just missed the pda so much that my M1 is not up to the job.
BTW, I am still waiting for Samsung to send me the info so I can send then the phone for repair. I had to fax them the receipt before they can decide.
Thanks