did anyone hear about sprint getting sued?
over an ETF in california?
anyone have anymore info on that?
id appreciate it, thanks.
🙂
anyone have anymore info on that?
id appreciate it, thanks.
🙂
...
It's under appeal, and we're still told to smack down customers that try to get out of them by screaming about lawsuits.
...
just had a couple cust asking about it, and im firewalled at work, so cant really look it up.
thanks though.
thanks though.
...
heh...in our lookup tool at ATT, here's what it says about that.. ;)
it's only in california, for one..
In late July 2008, there was significant media coverage of a preliminary California court ruling that found another carrier's early termination fees (ETF) illegal under California law and required the carrier to pay millions of dollars in refunds. The following talking points are designed to assist you with customer inquiries.
Representative Scripting:
"I understand how that information can be confusing. The preliminary ruling involved another carrier and does not affect AT&T and its customers. May I ask if there is a reason you were looking for a different service? I can go over this with you, or if you have a problem I wil...
(continues)
it's only in california, for one..
In late July 2008, there was significant media coverage of a preliminary California court ruling that found another carrier's early termination fees (ETF) illegal under California law and required the carrier to pay millions of dollars in refunds. The following talking points are designed to assist you with customer inquiries.
Representative Scripting:
"I understand how that information can be confusing. The preliminary ruling involved another carrier and does not affect AT&T and its customers. May I ask if there is a reason you were looking for a different service? I can go over this with you, or if you have a problem I wil...
(continues)
...
We wouldn't lose much because according to the email that was sent out it only for customer that cancelled there service bewtween certain dates. It does not cover customer we have now. If customers to ask about it. Tell them to go to this website
http://www.sprintetfclassaction.com, » it will explain everything.
http://www.sprintetfclassaction.com, » it will explain everything.
...
They will probably win because AT&T and Verizon already settled for similiar lawsuits. Basically what will come of this is Customers can now thank all of those greedy lawyers because no more contracts means.....Expensive peices of $#!+. Nobody will want to pay for an S! @ 169.99 or none the less a phone that is somewhat decent @ $300. So thank you once again to all of the greedy stupid @$$ lawyers who like FN everything up for everybody. 😡
...
