Billing To Account
Hey Guys, I used to work for sprint and i remember that all billing to account was credit based.
I have very high credit and the corporate store and online store will allow me to bill anything i want to my account... Right now i am trying to preorder the diamond(which the are letting me do) but they are telling me that i need to have my account for at least 12 months(i transferred my employee account to the new premier plan around 2 months ago) before they can allow me to Bill anything to my account.
Any thoughts? Is this the new policy?
Also now i am being told by customer care that i have to wait at least 3 months?
Anyone know the truth?
Sorry if the grammar sucks
I have very high credit and the corporate store and online store will allow me to bill anything i want to my account... Right now i am trying to preorder the diamond(which the are letting me do) but they are telling me that i need to have my account for at least 12 months(i transferred my employee account to the new premier plan around 2 months ago) before they can allow me to Bill anything to my account.
Any thoughts? Is this the new policy?
Also now i am being told by customer care that i have to wait at least 3 months?
Anyone know the truth?
Sorry if the grammar sucks
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yes if they opened a new account you will have to wait 90 until you are able to bill to your account, no matter how high your score is
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Yeah theres currently no credit class that lets you bill it to the account if its within 90 days. No matter if you have an 800 score. Just not an option off the bat with a new account
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question: does sprint let you know if you will be able to do that when you first start service?
semi-question: if you start service and get a "free" phone and want to get a better one you can just have them bill your account with the full retail price of the phone that you want? or do they throw in another discount if you do that? or does it really depend where you go/who you talk to?
question 2: i heard a few people say sprint buys out contracts from other carriers, but i highly doubt that. can anyone confirm that? just wondering
semi-question: if you start service and get a "free" phone and want to get a better one you can just have them bill your account with the full retail price of the phone that you want? or do they throw in another discount if you do that? or does it really depend where you go/who you talk to?
question 2: i heard a few people say sprint buys out contracts from other carriers, but i highly doubt that. can anyone confirm that? just wondering
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wrightN said:
question: does sprint let you know if you will be able to do that when you first start service?
semi-question: if you start service and get a "free" phone and want to get a better one you can just have them bill your account with the full retail price of the phone that you want? or do they throw in another discount if you do that? or does it really depend where you go/who you talk to?
question 2: i heard a few people say sprint buys out contracts from other carriers, but i highly doubt that. can anyone confirm that? just wondering
1- Sometimes, depends on the customer and the rep. I tend not to specifically say it when setting up an account but, later, when a customer buys something I ...
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It isn't likely that sprint notify customers on their abilities like billing to accounts.
First, you have 30 days in which to exchange the device once you start service. (and i recommend keeping the box and everything that came in it for the 30 days) After the 30 days you are locked in. You are then one month down in a 24 month contract.
After having your service for 12 months, you are entitled to a rebate of $75 off of a new phone (*no other rebates applicable). And after 22 months *(2mos b4 contract end usually) you are entitled to the full $150 savings, this means you are entitled to new customer price. IF YOU ARE WITHIN 6 MONTHS OF YOUR CONTRACT END DATE, YOU SHOULD CALL SPRINT BEFORE DOING THE UPGRADE ON THE PHONE, AS YOU COULD B...
(continues)
First, you have 30 days in which to exchange the device once you start service. (and i recommend keeping the box and everything that came in it for the 30 days) After the 30 days you are locked in. You are then one month down in a 24 month contract.
After having your service for 12 months, you are entitled to a rebate of $75 off of a new phone (*no other rebates applicable). And after 22 months *(2mos b4 contract end usually) you are entitled to the full $150 savings, this means you are entitled to new customer price. IF YOU ARE WITHIN 6 MONTHS OF YOUR CONTRACT END DATE, YOU SHOULD CALL SPRINT BEFORE DOING THE UPGRADE ON THE PHONE, AS YOU COULD B...
(continues)
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If your account/credit class allows billing to the account, it has to be at least 90 days old.
My question is why they made a new account for you. For all my old coworkers, employee accounts just changed the account type to consumer and changed the plans accordingly. They kept their credit class and account history so that was never an issue.
If they've now started making a new account, whether out of policy or sheer laziness, I would ask them to go by your old account since you've had continuous service the whole time (if that applies). I would remind them that it was their choice to change the account, that you've kept the same number and all for however long you've had it.
If all else fails, pay with a credit card. 😛
My question is why they made a new account for you. For all my old coworkers, employee accounts just changed the account type to consumer and changed the plans accordingly. They kept their credit class and account history so that was never an issue.
If they've now started making a new account, whether out of policy or sheer laziness, I would ask them to go by your old account since you've had continuous service the whole time (if that applies). I would remind them that it was their choice to change the account, that you've kept the same number and all for however long you've had it.
If all else fails, pay with a credit card. 😛
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