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I have a good one for the smart sprint reps.....

pronexs

Nov 6, 2009, 9:21 PM
Here is the situation. I have 4 phones on my account and I am having a video playback problem. If I go to you-tube on my samsung rants (I have 2) I can view you-tube videos. But on my two samsung exclaims that I have I get an error code that says, "m32: general playback error." I have called sprint technical assistance and they can't figure this one out. Anyone ever heard of it and know how to fix it?
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Sprint_2008

Nov 8, 2009, 12:12 AM
Try updating your software. Are you using m.youtube.com ? I'll check tommorrow when im back at the office.
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Krugar

Nov 9, 2009, 9:32 AM
I've seen this and at the moment it cannot be fixed. (it even happens on our demo phone) So its either an issue with the mobile youtube site or something with the software with these devices. Sorry.
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Yean

Nov 9, 2009, 4:06 PM
This is correct. Even going through different 3rd party YouTube apps didn't solve the issue. I'm going to keep working on this.
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manda950587

Nov 13, 2009, 4:50 PM
It may be because you dont have enough memory on your samsung exclaims
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Yean

Nov 13, 2009, 5:21 PM
That's not it. It's a known issue at the moment. I'm trying to find a work around. From a hard reset to 3rd party YouTube J2ME apps.
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Sprint_2008

Nov 14, 2009, 12:37 PM
Yean said:
That's not it. It's a known issue at the moment. I'm trying to find a work around. From a hard reset to 3rd party YouTube J2ME apps.



m.youtube.com is working just fine on our demo Samsung Exclaim here in our store? Thats odd 😕
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