So done with Sprint.
So on the 30th day I called to canceled but I called at 10 at night Pacific time so Sprint was closed. So I called the next day and they said I was too late to not be charged the early termination fee. Then he said if they can prove that I bought the phone for retail price that they may be able to cancel the account. So t...
(continues)
=)
You just shot yourself in the foot by admitting to all of this; go ahead and try yelling and waiving the war flag.
You violated not only company policy, but a few laws in there too. Good job; go for it and watch how it flies in court.
I'm no salesman, but I'm pretty confident that creating your own account isn't to be done. Also, shouldn't you know the termination fight on canceling on the 31st day? I'm sure that you've heard it from all sides, commiserating while putting them on another carrier's service.
Rattle the saber, and take it to court. Remember to use this post of yours as Evidence of Sprint's Wrongdoing.
Let's not even get into the fact that as a 3rd party employee he should know what he did was wrong, that his plan wasn't eligible for the EPIC to begin with, and that he only had 30 days to cancel.
Again he deserves it all.
He wasn't "dissatisfied" with his service, he wasn't taking the number elseware. he set up this account JUST so he could play with an epic and NEVER had an intention of keeping it.
That's 550+ that whatever store he got the phone would have to eat if he was able to return it, not to mention the potential lost revenue that selling that device on an ACTUAL account would bring.
He should've lost his job.
You're boned.
1. for doing what you did
2. for coming on here thinking you're going to get sympathy....
As I sit here.... I am challenged mentally to think of anyone more stupid that I've met in my life....
Hmmmmm....
NOPE!
You're the most stupid!
The 30 day program is for people actually INTENDING to keep the service, not for you to ruin a perfectly functional phone (since it can't be sold as new) because you want a new toy to play with.
Menno said:
And this is sprint's fault?
The 30 day program is for people actually INTENDING to keep the service, not for you to ruin a perfectly functional phone (since it can't be sold as new) because you want a new toy to play with.
+1
Menno said:
And this is sprint's fault?
The 30 day program is for people actually INTENDING to keep the service, not for you to ruin a perfectly functional phone (since it can't be sold as new) because you want a new toy to play with.
And I don't think I've ever heard of anyone actually having the required documentation and meeting the requirements and then just getting told by the office of the president to shove off and deal with it...
Does the guy actually have this letter from the office of the president... or did it get eaten by the dog?