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Internal Phone Numbers

jrewis01

Sep 23, 2005, 1:10 PM
Hi everyone. New to the forum, and this is my first post.

I was wondering if anyone has any internal customer care numbers that bypass the automated systems? I work for a Sprint retailer, and the 3rd Party Hotline is great, but it takes a while during peak times to get anyone. I remember the old 877-349-4413 number, but it seems to be slowing down now..

Any advice? Thanks in advance!
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Humdizzle

Sep 24, 2005, 1:52 PM
800-658-7564

Best # out!
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PsuspectPCS

Sep 24, 2005, 4:32 PM
DO NOT GIVE THIS NUMBER OUT!!!! IT JUST MAKES MY JOB HARDER...THIS IS NOT A CUSTOMER CARE NUMBER!!!!!!!!
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jrewis01

Sep 26, 2005, 10:54 AM
What kind of number is this?
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PsuspectPCS

Sep 26, 2005, 11:19 AM
lol...like I would really do that to myself...
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regine44

Sep 26, 2005, 11:57 AM
here are all the corpate numbers they dont want us to know about
http://www.pcsintel.com/modules.php?name=Content&pa= ... »
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Humdizzle

Sep 26, 2005, 6:52 PM
Retention... when you tell a customer service rep. "I wanna cancel service", this is where they transfer you.
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PsuspectPCS

Sep 27, 2005, 11:12 AM
See this is not a number for customer service dial *2 on yor phone if u want cust care
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Humdizzle

Sep 27, 2005, 11:15 AM
Nope, can't get anyone who speaks english well enough to get anything done. Call this #, works great for all customer service issues I've ever had.
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PsuspectPCS

Sep 27, 2005, 2:31 PM
BUT THAT IS Y POINT THISIS NOT A CUSTOMER SERVICE NUMBER PEOPLE LIKE YOU POLLUTE THE LINE AND BRING OUR NUMBER DOWN...IT CALL A SAVE RATE IF WE GET A BUNCH OF POLLUTION OUR SAVE RATE DOWN DOWN ON PEOPLE CALLING FOR CUST SER ISSUES NOT CXL'N SERVICE
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jrewis01

Sep 27, 2005, 1:11 PM
Sorry I asked...didn't mean to start any trouble, just trying to help with the long wait times in the store...you kids play nice!!! 🙂
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