Very pleased with Sprint!!
Let me just first off say not only did I have T-Mobile service for 2 years, I worked for them too. I am no longer with the company, and have since switched my service to sprint.
The phone works in my house (where T-Mobile didn't), coverage overall is 10x better, my sanyo phone rocks, my nights start at 6, I could go on and on....
I've talked to customer care a few times, and I was a bit skeptical at first from all the horror stories I've heard about Sprint's customer care, but I've so far found that to be hogwash. The reps who helped me were the nicest, most polite reps who knew the answers right away.
Thanks for doing a great job-you have one (though still pretty new) satisfied customer here 🙂
The phone works in my house (where T-Mobile didn't), coverage overall is 10x better, my sanyo phone rocks, my nights start at 6, I could go on and on....
I've talked to customer care a few times, and I was a bit skeptical at first from all the horror stories I've heard about Sprint's customer care, but I've so far found that to be hogwash. The reps who helped me were the nicest, most polite reps who knew the answers right away.
Thanks for doing a great job-you have one (though still pretty new) satisfied customer here 🙂
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not all of the reps are toatl idiots..... it's just the fact srpint has such a high turnover that the usual month and a half they spend training new customer service reps, they can't afford due to "unusually high call volume". I used to work in a call center I know first hand. The service is good, don't get it twisted I have sprint and i have cingular and the service is service to me......
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I'd be lying if i said that i haven't experienced rude/a$$hole/b!tchy customer care reps in the 5 years I've had the service, but they certainly have improved ALL THE WAY AROUND! from their sales rep to their service. Way to go sprint! I was thinking about switching to t-mobile and such, but Why bother? I want a sidekick pretty bad! I wish sprint came up with something like that, I know they have the blackberry, but is for business only or some crap....
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i would have to agree about the sidekick comment, and to elaborate on my opinion i feel inclined to say that, when it comes to handset form-factor/design, sprint seems to be lacking, and it seems they have been a little behind for awhile...i mean, other carriers have things like the sidekick, the razr, swivels like the kyoceras motorolas and sony ericssons, and others...where are all the cool phones for sprint?
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most of the cooler phones are going up for GSM instead of CDMA I guess... 😕 but yeah me too, they barely came out with the blackberry and that is pretty much strictly for business. Sprint would make a great decision by allowing motorolas back into their inventory like they used to.
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good point with the motorola, but at the time of the "split" of moto and sprint, it was deemed (i don't know why) that moto. wasn't going the way sprint was at the time. Now isn't that a swift kick in the pants. And look at moto. now doing the D@MN thing
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Couldn't be happier with my Sprint services. I worked for T-Mo and I have a verizon phone as well. I could never understand the Sidekick hype. I know Bow-Wow has it and Chingy but come on. It is so slow. My Sanyo has the following:
Camera, video camera, Walkie talkie, Sprint TV, Mobi TV, SATELLITE RADIO, and data network speed that blows the other RAP VIDEO PHONES AWAY.
I guess what they meant by going separate ways was that Sprint was crushing the GSM services. The vision or on-line services are SO fast compared to the sidekick etc. If you don't mind waiting twice as long for your pages to load and load,and load,,,, than go do your D@mn thing. yo yo yo
Camera, video camera, Walkie talkie, Sprint TV, Mobi TV, SATELLITE RADIO, and data network speed that blows the other RAP VIDEO PHONES AWAY.
I guess what they meant by going separate ways was that Sprint was crushing the GSM services. The vision or on-line services are SO fast compared to the sidekick etc. If you don't mind waiting twice as long for your pages to load and load,and load,,,, than go do your D@mn thing. yo yo yo
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lorilicious said:
most of the cooler phones are going up for GSM instead of CDMA I guess... 😕 but yeah me too, they barely came out with the blackberry and that is pretty much strictly for business. Sprint would make a great decision by allowing motorolas back into their inventory like they used to.
Be careful what you wish for. Moto has quality control issues and overcharge. If T-Mo dropped Moto and carried Sanyo, I would be one happy lady!
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Do you want a phone that looks cool or works. Swivels are nice to look at and even better when they break off. You couldn't pay me enough to carry a kyocera.
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WOW!!! People have really forgotten when Sanyo came out with a very slim phone several years ago. It was the Sanyo 6000 then it came out with Sanyo 6200 and then finally Sanyo 6400 (vision capable). The last time I saw the Sanyo 6400 in the stores was two years ago as part of the Phone Clearance Sale. So Sprint has had the first slim phones on the market. Most yahoo's forget!! Cingular knows they are not the first ones that came out with slim phone, Sprint was. And before the big merger, Sprint did carry a Motorola (v60) on their website, but not in their stores. Plus Sprint had a Sony Ericson. Still people keep forgetting the little things. Sprint's not going to invest money in phones that have ISSUES (Motorola and Sony had major Is...
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There are working on a side kick similar phone for the iden network. Its called Mistro. its going to kick side kicks ass. 😁
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prior to me having nextel for about 6 or 7 years (i forgot which one lol but its probably closer to 7 then 6) i had sprint for 3 years and i loved it.
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I am glad you left T-Mobile. I am a T-Mobile customer and I am leaving them for Cingular once my contract runs out.
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I'd research a little before you jump on the Cingular waggon. Look at the overages. Look at the NON EVDO network coming out. Verizon and Sprint are leading the way. EVDO is the near future of cell phones and cingular is way behind.
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Cell Phone Guru said:
I'd research a little before you jump on the Cingular waggon. Look at the overages. Look at the NON EVDO network coming out. Verizon and Sprint are leading the way. EVDO is the near future of cell phones and cingular is way behind.
I agree. If you leave T-Mo (and I still stand behind them as a good company) go with Verizon.
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Overages are not an issue for me. I don't use my phone hardly at all during the week. I am on T-Mobile's basic plan.
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Cell Phone Guru said:
I'd research a little before you jump on the Cingular waggon. Look at the overages. Look at the NON EVDO network coming out. Verizon and Sprint are leading the way. EVDO is the near future of cell phones and cingular is way behind.
Overages = Covered by Rollover
EVDO = What is HSDPA???? Last time I checked it would compete directly with EVDO in speeds, and, if tests are right, it is faster.
EVDO is the near future of cell phones???? No, what you meant to say was that 3G is the future of cell phones. EVDO is the CDMA version of 3G while HSDPA (WCDMA) is the GSM version of 3G.
There is nothing wrong with Cingular as there is nothing wrong with Sprint. But please, if you are g...
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Thank you, someone needed to say that, thank you, thank you, thank you
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Here's a question for you two brainiacs.
If I want to call long distance but my minutes are running low, Will my Rollover minutes be used, or my anytime minutes. Thats right. ANYTIME. Rollover and long distance don't mix. So I would be paying 35 cents each minute over. Ouch ! !
Rollover=you nerds work for Cingular
Please do your research. Cingular is very very far behind in the 3G race. I can't believe two wrong's (both of you) try and make a right. Stop lying for a company who over spent when they bought AT&T.
Yes, the do have the highest percent of customer UN-satisfaction, and customer loss in the industry.
If I want to call long distance but my minutes are running low, Will my Rollover minutes be used, or my anytime minutes. Thats right. ANYTIME. Rollover and long distance don't mix. So I would be paying 35 cents each minute over. Ouch ! !
Rollover=you nerds work for Cingular
Please do your research. Cingular is very very far behind in the 3G race. I can't believe two wrong's (both of you) try and make a right. Stop lying for a company who over spent when they bought AT&T.
Yes, the do have the highest percent of customer UN-satisfaction, and customer loss in the industry.
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What are you talking about? My Cingular plan had free long distance. Gosh, almost any plan since 2000 had free long distance.
And by the way, who cares about data speed. Do you people actually use your phones all that much? I have an MM-8300, not sure what kind of data plan I have, but it's annoying as heck. Not because of the speed, but because of the small screen and limited access. And typing in passwords and such, that's just a pain in the neck. If someone can make a PDA/Phone that actually is more like a computer in that sense, maybe. I think there is some out. But I really don't even do much online with my computer either. Guess it's just my generation.
And by the way, who cares about data speed. Do you people actually use your phones all that much? I have an MM-8300, not sure what kind of data plan I have, but it's annoying as heck. Not because of the speed, but because of the small screen and limited access. And typing in passwords and such, that's just a pain in the neck. If someone can make a PDA/Phone that actually is more like a computer in that sense, maybe. I think there is some out. But I really don't even do much online with my computer either. Guess it's just my generation.
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maybe. I do well over 2000 text messages a month and I know there are plenty of other people who do even more. So you have to consider that for alot of us typing on our phones has become second nature.
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Is EVDO going to benefit text messaging anyway? They're pretty fast, as far as sending and receiving right now, and have been about the same speed for a few years. From what I've seen, there's only about a 2-3 second delay before someone receives them. Usually, I've got a reply before I've even exited out of the menus.
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Wow, if you get a reply faster than you can press "End", then you must feel really uncomfortable about doing them! EV-DO has nothing to do with text messeging
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If you get alot rollover minutes every month, you're paying too much for your service. Otherwise, most people I know end up rolling over less than 10 minutes per month.
Tests are one thing, but they don't reveal the truth. Downloading, EV-DO does about 300-500 kbps whereas HSPDA only averages 200-300 kbps. I don't know about HSPDA uploading, but EV-DO Rev. 0 still uses a 1xRTT channel = slow. That'll change with Rev. A.
Tests are one thing, but they don't reveal the truth. Downloading, EV-DO does about 300-500 kbps whereas HSPDA only averages 200-300 kbps. I don't know about HSPDA uploading, but EV-DO Rev. 0 still uses a 1xRTT channel = slow. That'll change with Rev. A.
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Traveling across the east coast there is a lot of great phone services available. I have carried sprint, cingular, and verizon.
Each has their own advantages and disadvantages. I was the most dissatisfied with my cingular because of the drop calls. And as far as data is concerned the more a cell phone can do the less we need computers.
Cell phones are the 3rd screen of our lives and more they can do the less we need to be in the office.
Each has their own advantages and disadvantages. I was the most dissatisfied with my cingular because of the drop calls. And as far as data is concerned the more a cell phone can do the less we need computers.
Cell phones are the 3rd screen of our lives and more they can do the less we need to be in the office.
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