bad business
went to sprint today ready to buy service. i ended up walking out because i was told that if i roamed for over half of my minutes, i would be charged 50 cents a minute for the overages. furthermore, i read that sprint reserved the right to terminate my contract should i spend too much of my minutes on roaming. good thing i read the small print. someone tell me i was mislead, because this is insane.
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U weren't mislead, this is just SPRINT 👿 . They will nickle and dime YOU to DEATH 👿. So now that you saved yourself from disater (and I mean that in everyway) come and join Cingular were you can ROAM as much as you like!!!!!!! 😁
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FYI-If over 50% of your phone calls are roaming for 3 consecutive months then they could potentially charge. They dont automatically charge you. They give you warnings before they charge you. Do you really think that you would use over 50% of your calls on roaming? Are you gunna be living in a cave for the next few months?
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If you plan on roaming THAT much... then maybe you should just join the carrier that you'd be roaming on? 🙄
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If you're going to sign up for "no roaming" service make sure you read the fine print. Many carriers have the same kind of restrictions on roaming. As previously mentioned, you won't get automatically charged for using more than half your minutes in roam. Sprint will contact you if it happens often enough and try to work something out. As far as roaming coverage is concerned, keep in mind that Verizon is very similar to Sprint but they hide that fact under maps that look nice until you pull up an Enhanced Services map and see where Verizon actually owns towers. Cingular's no roaming in theory is great, but as with all GSM carriers you're stuck if you happen to be in an area with no GSM service. In the interest of preventing another CDM...
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Thats great to know, trust me with sprint you will roam on verizon and other cdma networks in alot states. like the others said cingular has service everywhere, even in mountain areas where nobody cares abouts.
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This is standard with almost every carrier. Even Cingular. The reason they do this is because it costs the carrier more when you are roaming, even though they have roaming agreements with other carriers. So if you are in an area where you would be roaming alot, which is rare you might want to look somewhere else.
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true, true, true...don't forget also that if you are roaming, you don't get any of the advanced features of the service, such as nights and weekends, mobile to mobile, or internet access.
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you'll still get the billing basics such as your day/night/weekend I believe...enhanced services like the web etc... you won't get
I'm not 100% on the mobile-mobile minutes. When I worked for T-Mobile they had started counting minutes mobile-mobile even when you wree roaming in most areas, but before it was regular minutes used....
I'm not 100% on the mobile-mobile minutes. When I worked for T-Mobile they had started counting minutes mobile-mobile even when you wree roaming in most areas, but before it was regular minutes used....
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well, when I worked for Tmobile, which was last year, so things may have changed, you did not have mobile to mobile minutes in roaming areas. Also, I work for Sprint now, and you do not get free nights and weekends while on analog roaming.
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Are you related to Darth? You two brainiacs tag team on every post. I feel bad for your customers...
http://www.anrdoezrs.net/click-1708504-5463217?loc=h ... »
http://www.anrdoezrs.net/click-1708504-5463217?loc=h ... »
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Did I, at any point, lie about anything. Or is it just that you don't want to believe what I'm saying. Or, maybe, just maybe, you couldn't think of anything clever to use as a retort. I'll give you another chance to think of something wittier to say, and this time try to use something more original than "brainiacs," because this isn't flippin' marvel comics. While you're at it, try to type something related to the issue at hand.
Nothin but love for ya,
Punk in Drublic 🤣
Nothin but love for ya,
Punk in Drublic 🤣
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I agree. Most of this website is two or more people that know each other trying to make each other sound correct. Well said
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I don't have to sit here and be insulted by a guy who thinks that a cdma phone will roam on a North American GSM network.(well, actually, I guess I kind of do, because there isn't much I can do about it....but that's besides the point.) On this issue, however, most of the people on the forum only know each other through this web site...or at least that's what they want you to believe...
Just adding another to the conspiracy theory...
Punk in Drublic
Just adding another to the conspiracy theory...
Punk in Drublic
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i just wanted to replay to everyone who initially replied to this post - and also to the original poster...
to dnywhite32 and everyone in that line of replies, FU! you're just trying to SELL your network to someone who you know nothing about, in an environment where, not only are YOU not going to benefit from it at all, but you are in fact driving him away from your service with your aggressive sales techniques.
to jdizz, good job reading the fine print...i for one believe in customer service and customer satisfaction (over a long period of time) above all else, including short-term sales statistics...but just make sure you consider you general location/region and where you are going to be calling from most of the time...also, consider...
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to dnywhite32 and everyone in that line of replies, FU! you're just trying to SELL your network to someone who you know nothing about, in an environment where, not only are YOU not going to benefit from it at all, but you are in fact driving him away from your service with your aggressive sales techniques.
to jdizz, good job reading the fine print...i for one believe in customer service and customer satisfaction (over a long period of time) above all else, including short-term sales statistics...but just make sure you consider you general location/region and where you are going to be calling from most of the time...also, consider...
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Why would you be roaming? Who do you have currently and why are you looking for new service?
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Honestly dude.. How much roaming do you plan on doing??
Now remember.. with Sprint, it's not roaming when you use the phone someplace other than your home state. If you still on the Sprint network it's ok. Sprint PCS defines roaming as places calls while on another network, (ie. Verizon). So basically unless your going to be out in the boonies somewhere you will pretty much have Sprint service were ever you may go.
Now remember.. with Sprint, it's not roaming when you use the phone someplace other than your home state. If you still on the Sprint network it's ok. Sprint PCS defines roaming as places calls while on another network, (ie. Verizon). So basically unless your going to be out in the boonies somewhere you will pretty much have Sprint service were ever you may go.
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I'm going to have to side with Sprint on this one. For someone to go over to Cingular would be signal suicide. T-mo, and Cingular don't even allow you to ROAM on CDMA(Sprint+Verizon). With Sprint you can borrow any carriers towers.
Don't forget Cingular has the highest Churn Rate(return) in the industry. (That means people leave that service for a more complete one.... 🤣 ie. sprint of verizon)
Don't forget Cingular has the highest Churn Rate(return) in the industry. (That means people leave that service for a more complete one.... 🤣 ie. sprint of verizon)
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Phone Guru:
Please explain how a CDMA phone can "borrow" Cingular's GSM towers. How about T-Mobile's towers? SunCom? NPI? Dobson? NexTel? SouthernLINC? Please do explain this considering they can "borrow" ANYONES towers. LOL!
Please explain how a CDMA phone can "borrow" Cingular's GSM towers. How about T-Mobile's towers? SunCom? NPI? Dobson? NexTel? SouthernLINC? Please do explain this considering they can "borrow" ANYONES towers. LOL!
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If you don't understand what Roaming means, I think you are on the wrong Forum. Yes! my Sprint phone can go into GSM roam. As far as giving you an engineering or technical class, call 1-866-306-7056. That Dobson company sounds like a great one I'll have to try that out. HA HA
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Oh i feel very sad for anyone that takes any posts you make as realistic. The US CDMA carriers do not roam onto GSM networks. Thanks for the laugh though 🤣
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🤣 I'm glad you have stock invested in Dobson wireless. The pioneers of the cell phone industry. Just stop leaving reply's you're making a fool out of all GSM nerds. I'm laughing louder at you now. 😲 🤣 😁 😲
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Wow.... I rarely post on this forum because it is usually just whining and complaining but your post...
OK, Sprint phones cannot! roam on GSM. First of all, GSM networks require a much longer serial number referred to as an IMEI; take off your battery, do you see an IMEI number on the back of your phone? No... you don't. Sprint phones can roam of CDMA and AMPS network, which are the most extensive, but in the rare places that only GSM works, sorry, your phone won't get service. While on the subject of roaming however, one thing I do like about Sprint is that they allow your phone to roam off of whatever is available (as long as it CDMA or AMPS). Other carriers that say "no roaming charges" do not allow your phone to roam off of every...
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OK, Sprint phones cannot! roam on GSM. First of all, GSM networks require a much longer serial number referred to as an IMEI; take off your battery, do you see an IMEI number on the back of your phone? No... you don't. Sprint phones can roam of CDMA and AMPS network, which are the most extensive, but in the rare places that only GSM works, sorry, your phone won't get service. While on the subject of roaming however, one thing I do like about Sprint is that they allow your phone to roam off of whatever is available (as long as it CDMA or AMPS). Other carriers that say "no roaming charges" do not allow your phone to roam off of every...
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Thats what I meant. Sorry I had my secretary dictate what i was saying.. The back of the sprint pamphlet says "The Nationwide SPrint PCS network combined with off-network ANALOG and DIGITAl roaming."
But as long as we are on the subject Sprint can reach 295 million cust. a lot more the cingular and 295 million more than Dobson wireless.
But as long as we are on the subject Sprint can reach 295 million cust. a lot more the cingular and 295 million more than Dobson wireless.
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Cell Phone Guru said:
If you don't understand what Roaming means, I think you are on the wrong Forum. Yes! my Sprint phone can go into GSM roam. As far as giving you an engineering or technical class, call 1-866-306-7056. That Dobson company sounds like a great one I'll have to try that out. HA HA
Your Sprint phone can go into GSM roam for international purposes (and that requires a SIM card). It cannot roam on GSM in the US.
And not all Sprint phones can do this. Which phone do you have?
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I have the phone that Mrs.SForsyth01 gave me after I .,. 😲 ,. 😈 ,. anyway I have the Samsung 790. Why?
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Cell Phone Guru said:
I have the phone that Mrs.SForsyth01 gave me after I .,. 😲 ,. 😈 ,. anyway I have the Samsung 790. Why?
That was COMPLETELY uncalled for. You are not worth the time of day.
And your phone CANNOT roam on GSM networks in the US. Only overseas.
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You are absolutly right!
The Samsung i790 has GSM roaming capabilities, but NOT on US GSM Frequencies. They will only roam on GSM frequencies from overseas.
The Samsung i790 has GSM roaming capabilities, but NOT on US GSM Frequencies. They will only roam on GSM frequencies from overseas.
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Your Sprint can roam on GSM? Interesting. Does your Sprint phone have a sim card? Most likely not unless you have the Samsung A790. If that is the phone that you have, then yes you could roam off of GSM. If not then there is no way that you could roam off or GSM. It is a totally different technology. If that were true then GSM phones could in theory roam off of CDMA towers, which everyone knows cannot happen. Also I don't know who a lot of those other carriers are that the other guy mentioned, but if they are not CDMA, then you are NOT able to roam off of them. ONLY CDMA!!!!!!!
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well, if the phone does have dual gsm/cdma then it can roam off either or networks...
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That is what I said. What I was also saying was that if it wasn't then you couldn't.
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Most of Sprint's coverage is roaming. I would go with Cingular or Verizon. But avoid T-Mobile, unless you want a lot of dropped calls and bad quality.
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Really. Please explain!! Who are they roaming off of then most of the time if most of their coverage is roaming.
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IHEARTSPRINT are you a moron!? 😳 And I'm not even trying to be rude.... just look at Sprints map and triple the coverage is roaming vs their own 🤣 .... come on now.... you dont need names for that! 😎
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Um, the last that I heard, the definition of coverage is the area in which a provider is able to let you use thier towers. It is IMPOSSIBLE to have 3 times the amount of "coverage" as "roaming". Because then, moron, it would not be coverage, it would be roaming. Right? Right. So maybe you should learn the terminology of wireless before you try and join into a conversation. You do need names for that because otherwise you sound stupid.
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IHeartSprint said:
Um, the last that I heard, the definition of coverage is the area in which a provider is able to let you use thier towers. It is IMPOSSIBLE to have 3 times the amount of "coverage" as "roaming". Because then, moron, it would not be coverage, it would be roaming. Right? Right. So maybe you should learn the terminology of wireless before you try and join into a conversation. You do need names for that because otherwise you sound stupid.
No, Cingular77 explained it perfectly. 3/4 of sprint's coverage map is actually not Sprint's network. Therefore you would be "roaming" on another company's towers.
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I agree that Sprint lacks in coverage that is not the argument. The only thing I have a problem with is the way everyone is clinging the word coverage around. Coverage is the area your provider covers. If a provider doesn't have coverage in a particular area then a customer would obviously roam. So therefore I don't understand how 3/4 of sprint's "coverage" map is not Sprint towers. Maybe it should be worded as 3/4 of the US map is not covered by Sprint and is roaming not 3/4 of Sprint's coverage is roaming. Does that clear it up better??
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IHeartSprint said:
I agree that Sprint lacks in coverage that is not the argument. The only thing I have a problem with is the way everyone is clinging the word coverage around. Coverage is the area your provider covers. If a provider doesn't have coverage in a particular area then a customer would obviously roam. So therefore I don't understand how 3/4 of sprint's "coverage" map is not Sprint towers. Maybe it should be worded as 3/4 of the US map is not covered by Sprint and is roaming not 3/4 of Sprint's coverage is roaming. Does that clear it up better??
Not really, because Sprint claims "coverage" in most of the US. And due to roaming agreements, they do have "coverage" in all the places they claim. ...
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I agree that the coverage map Sprint provides shows the area Sprint has coverage in and also shows where you phone would work off network as well. However if you are roaming that would not be Sprint's network. That would be roaming on another provider's network. I guess the word network would be better to use then coverage is what I am trying to get at.
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So, in looking at the coverage map on sprint.com, the dark green is actual Sprint's tower's coverage, and everything else, including the light green, is roaming?
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davidg4781 said:
So, in looking at the coverage map on sprint.com, the dark green is actual Sprint's tower's coverage, and everything else, including the light green, is roaming?
The way Sprint refers to it, it would be "Roaming" due to you using someone other than Sprint's towers, but you wouldn't be charged "Roaming" charges due to their "Free and Clear America" (at least that is what it used to be called).
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I guess SForsyth01 is picking fights in every conversation on phone scoop. Here I thought you replied to my post acting angry for a reason. Now I just see you're trying to antagonize everyone. Someone needs a better hobby.
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Cell Phone Guru said:
I guess SForsyth01 is picking fights in every conversation on phone scoop. Here I thought you replied to my post acting angry for a reason. Now I just see you're trying to antagonize everyone. Someone needs a better hobby.
Ok, so now attempting to help someone understand a concept of roaming and coverage is starting a fight???? I love the maturity level of this forum. 🙄
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If you look at the back of each cell phone company's rate plans you'll find that Sprint reaches 295 million I believe. WAY BETTER THAN CINGULAR
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Here's another MORON 😳 , yeah it SOUNDS like more, but I see your another one of the VICTIMS of Sprints SLICK marketing tactics 🙄. It's 295 million because they include Puerto Rico and the Virgin Islands (betcha didnt know that) and nobody else has to stoop that low to look good (of course other than Sprint). It's ok though because you're not the first or the last to fall victim to Sprints SLICK and Deceptive marketing techniques!
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Really? That's stooping low? That's funny, I thought it was just providing coverge to as many people as possible. That is what you're complaining about, right? So do we NOT have ENOUGH coverage? Or do we have TOO MUCH coverage? Or should we limit where we are building to not apprear show-offy as you are suggesting? 😁
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Great job. Why is it a bad thing to cover Puerto Rico? Isn't it considered part of the U.S.. I have many customers that travel to puerto rico or have family there. Now you're complaining we reach there. And advertise that we reach there.
😲 somebody works for cingularrrrrr
😲 somebody works for cingularrrrrr
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well sprint dosen't reach me and i have a decent phone, plan, and there are "no coverage problems in my area"!! yeah right 🙄
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lefteyeiu2006 said:
Most of Sprint's coverage is roaming. I would go with Cingular or Verizon. But avoid T-Mobile, unless you want a lot of dropped calls and bad quality.
Then why does my T-Mo phone get perfect signal in my home w/o a dropped call, but my hubby's old work phone (Cingular) was usually searching for signal? Please don't assume your situation is the same for everyone. 🙄
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If more than 50% of your minutes are roaming, there is a bigger issue here. Almost everyone who gets Sprint will not roam 50%. Ever since I've seen the program launch, I have NEVER met someone who came even close to the limit (I work for a Sprint reseller).
The fact that their coverage map shows more roaming areas than native coverage isn't a big deal either. Just like Verizon, much of the huge roaming areas are covered by local or regional providers who lease out the network. Almost all the usage by the average person is going to be confined to the native Sprint network anyway.
Essentially, so what? Who cares about the 50% rule? It's a scenerio that's extremely unlikely to happen. And why is it bad business practice? They were at lea...
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The fact that their coverage map shows more roaming areas than native coverage isn't a big deal either. Just like Verizon, much of the huge roaming areas are covered by local or regional providers who lease out the network. Almost all the usage by the average person is going to be confined to the native Sprint network anyway.
Essentially, so what? Who cares about the 50% rule? It's a scenerio that's extremely unlikely to happen. And why is it bad business practice? They were at lea...
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Unless you live in an awfully remote area where you roamed constantly (like Alaska) I dont think you would be terminated. As a rule, for good business and such, Sprint will only allow a store to open where they have dedicated towers, so, what you read would be very unlikely to happen to you, assuming the store was in your town
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You know, I haven't seen a carrier that does NOT have similar language in their contract.
Even Tmo and Cingular, which had a joint venturre for a while, and allowed each other to use their networks, had clauses about "if more than half of your minutes are from outside your home area we reserve the right to change your home area" or something along those lines. I'd have to dig out my 3 year old T-mobile contract to see for sure what it says, but it was something along those lines.
My ATT contract is almost identical language; what I have seen of the cingular contracts aren't that different.
I have a Verizon brochure in front of me which doesn't have that, but says that "pressing *228 may alter your Calling Plan's Home Airtime Rate a...
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Even Tmo and Cingular, which had a joint venturre for a while, and allowed each other to use their networks, had clauses about "if more than half of your minutes are from outside your home area we reserve the right to change your home area" or something along those lines. I'd have to dig out my 3 year old T-mobile contract to see for sure what it says, but it was something along those lines.
My ATT contract is almost identical language; what I have seen of the cingular contracts aren't that different.
I have a Verizon brochure in front of me which doesn't have that, but says that "pressing *228 may alter your Calling Plan's Home Airtime Rate a...
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How about a little perspective? Sprint customers use more than 95% of their minutes on Sprint's network. Using even 25% of your minutes on another carrier's network is rare. If you are in an area where the likelihood of being on another carrier frequently is high then that other carrier is a better choice.
Most if not all wireless carriers have a 50% rule. Sprint has the integrity to publish it and to not activate you if you live outside of their footprint. Many other carriers will activate you even if you live in a market that they do not own a license in. Then they too have a 50% rule and you get cancelled after 90-180 days or you pay a roaming rate.
I have been a Sprint customer for over 3 years and have only used about 100 minutes in...
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Most if not all wireless carriers have a 50% rule. Sprint has the integrity to publish it and to not activate you if you live outside of their footprint. Many other carriers will activate you even if you live in a market that they do not own a license in. Then they too have a 50% rule and you get cancelled after 90-180 days or you pay a roaming rate.
I have been a Sprint customer for over 3 years and have only used about 100 minutes in...
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I don't think you clearly heard or understood or what was being explained to you. Most people who have cell phones and all the technology that comes with it, really don't need them, because they don't have the slightest idea on how the phone or the service works. Sounds like the type of price plan that was described was a plan that offered you roaming while travelling off of the network, ahh that's right, roaming means you are using another carriers service to process calls while you are not (key word) not on your carriers network, so why would any carrier want to give you free service because that's exactly what they would be giving you if some other carrier was placing your calls, those calls are charged to the carrier and in return the c...
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