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Sprint Cust. Service Problems?? A little piece of advice!!

Darth Ridiculous

Nov 11, 2005, 11:30 AM
Just ask for the Retention Dept.....The people here are much more in tune with whatever your issue is!
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halo

Nov 11, 2005, 6:34 PM
Been there, tried that. Doesn't always work. The regular reps catch on too easily when you specifically say 'retention'. They know you're up to something and so sometimes refuse to transfer.

Not that I've had a major problem myself. It was for my dad who was switching and hoping to get some kind of deal that would've changed his mind.
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amosjones

Nov 11, 2005, 7:29 PM
Or you could find your nearest corperate store to go to and strong arm the rep when you get there. That usually works too.
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