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Terrmination Fee to switch

TmoTroy

Dec 5, 2005, 12:45 PM
I posted this in the Nextel forum as well. Maybe someone can help.

Sorry if this has been answered a million times, but I need some clarification. I am currently a Nextel customer that came on before the merger. I live in Columbia, SC and want to switch to Sprint(PCS?). I called the customer service # at both companies and received conflicting answers regarding termination of my contract. One person at both said No problem, no fee,no activation, just pick out the phone you want and come (or go) over. Another person said I lived in a Sprint Affiliate market that operated much like Nextel Partners did, so I would in turn have to pay a fee.

I know you guys can give me some guidance. What's the deal? Who is right? Thanks! 🙂
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IHeartSprint

Dec 5, 2005, 2:26 PM
Yes you are correct. You do live in an affiliate market therefore you will probably get conflicting answers. Affiliate markets don't always participate in all the promotions. Therefore if you switching from Sprint to Nextel you will have to pay a cancellation fee but if you are going from Nextel to Sprint, Nextel is telling customers they won't have to pay a cancellations fee. So if you are switching to Sprint you should be fine.
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nextel18

Dec 6, 2005, 10:42 AM
easy..

if you are in an affiliate area then you pay the the etf, and the other fees, but if you are in a legacy area, you dont pay any etfs or other fees.

that simple.. 🙂
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Alluvin

Dec 6, 2005, 11:24 AM
From what i have heard, they are waiving all ETF fee's for anyone switching from nextel to Sprint. I work for alamosa, which is the same affiliate that is in SC.
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nextel18

Dec 6, 2005, 1:28 PM
"they are waiving all ETF fee's for anyone switching from nextel to Sprint."

that isnt quite true.. if you are in a legacy area then that is true, however, if you are in an affiliate area you have to pay fees. it says it on the website if you are confused.

by the way you work at alamosa, well you were bought out by us so soon it wont impact your markets after the sale to us is closed.
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captainplooky

Dec 6, 2005, 12:31 PM
https://www.phonescoop.com/news/item.php?n=1477 »

Maybe wait til early 2006 after the buyout is finalized if they try to charge you fees now?
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nextel18

Dec 6, 2005, 1:31 PM
after the deal is finalized.. shortly after we will not see any fees from alamosa. that is if they get the billing together with sprint.
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