Get verizon, chump. Sprint sucks in ALL areas. They may have cool phones, way better plans, but they aren't worth the headaches. Trust me, I used to sell them, and they were HORABLE, even to someone pimping THEIR service. When i went to CA I had great coverage. I went from LA to Mexico, and everywhere in between, never had a dead spot.

BTW, EAST SIDE!!!!!!!!!

🙄 and your from radio shack 🙄

Yes, hence the name of ask the SHACK!!! Like I said, when I went to CA I never lost signal with Verizon, but if you're hell bent on getting Sprint, good luck. They suck. Seriously, I'm not trying to be a jerk, they are horrible. If you get Sprint I just hope that you never have to call CS, because they are mean, mean people who kick children, and will stab orphans in the face with a rusty knife, just for fun! well, maybe that is abit much, but what I'm trying to get to is that CS is a joke.

that is why it is a must to know people. 🤣 😎

Oh, I knew people. Like my Sprint rep, Zenia, then Chris Mingoia. Chris was a total tool bag. 100%. I had problems with a sprint employee line, and he threatened me with going to my district manager because he didn't wanna deal with it. With Zenia, at least she was a woman, so I could look at her boobs.... Seriously tho, they were/are both worthless. Funny thing about Sprint, we never had the same rep for more then a few months. After a while we just stooped bothering with them, because they don't really do anything.

With my Verizon reps on the other hand, if i had an issue with credit for someone, they could fix it for me most of the time. They were cool also, they would just stop by my store, and chill for a few hours at a time.

Quit...
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No, I mean a lot higher people in the food chain and if you do then you will not have any problems what so ever, but you are right their customer care is a bit weak, however, their online customer care is not. I recommend people using their online customer care instead. (Like email etc..)

The only thing I agree with you is on your comment about that sprint and its weak customer care but to say sprint is useless is a big misunderstanding of your behalf because they have the highest metrics of any provider out there and offer services and products that are the best in the industry.. The only problem is, their customer care is weak.

I'll give you a nice "metric" right to your face with a baseball bat... Actually, I don't know what the means. The only reason they have good metrics is because of there VERY lax credit. Heck I could get credit for John Q Fakey McFake (and have, no joke, you could just make up people with FAST, and get ANYONE a line for $150, even if they are figments of your imagination)

As far as getting someone higher up the chain? F that, most of the time if I couldn't solve the problem with a call to my sprint 800 #, or to my rep (who never picked up the phone, or returned my calls, ever) I told 'em that there's nothing I could do, and they have to take it up with sprint.

Sprint is only good for one thing, people who don't have credit, or legal ci...
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Man no wonder they didn't want to deal with you...you are full of it, Why are you in this forum? You should be back in San Quentin or some mental hospital.
Anyway I live and have family in Los Angeles (Shack, don't try hunting me down) and Verizon works great, and so does Cingular, Sprint, T Mobile...have fun and go shopping, you have a trail period with every carrier, see which one suites you and go from there, I'd actually enjoy shopping for carriers and using there equipment till I find the righ one that I'm satisfied with, that can actually be fun. It seem like many people think it's a tedious process of shopping for a new carrier. Good Luck!

lol mental hospital huh? I only visited LA for about a week like a year ago, so don't worry. Personally, I wouldn't go around trying all the carriers if I were you. It hurts your credit by having 5 different people check you out (I don't know if you care or not, just thought I would throw that in.) Also, you would have to deal with people like ME who don't want to take your return. Short of the phone being perfect I would not take the phone back. If I saw ONE scratch, I would not return it. Also, if you try one carrier, then another, and liked the first one you tried, you would have to wait about 90 days before they let you sign up again. just food for thought.

i want to know what verizon has won as far as JD Power goes. if im not mistaken T Mobile has won for the past 2-3 years now in overall performance and always wins with customer care....hmmmmm "just food for thought"

Congratulations, that has no baring in a topic comparing Sprint to Verizon. While your at it why don't you compare a apple to a hamburger. Sure both are food, but what's your point? Way to go.

But since you mentioned it, I'm glad they won that, because they sure don't have any network coverage, at least they have CS....

Dude, don't let on like you speak for all RadioShack people. Maybe you speak for yourself and some like minded people in your store or district, but you certainly don't speak for the rest of us.
I for one am glad to see Verizon gone. It got really tough explaining to people why they had to have their phone replaced for the fifth time in a year. Sprint and Cingular think of their customer in advance by supplying high quality handsets.
And as for calling customer service I just wonder why Verizon customers need to call so often. Don't get me wrong they have a great network, great billing system and great customer care. Sprint's network while not as big in footprint performs better in the areas of voice quality, fewer dropped calls and more E...
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I don't know what you're talking about with customers coming in 5+ times because their phone is messed up. I personally haven't had a problem with Verizon, or their phones. I had an 8900, and currently a 710. The only problems I have had were Verizon created by locking the phones down.

As far as you calling CS for people, congratulations, you took a few more steps then I didn't feel like taking. Also, like I said before, even if you called CS, and had them agree to do something (credit, price plan change Etc.) there was a sizable change that they just WOULDN'T DO IT!!!! You know where that gets you then? The customer now thinks that you are a liar because they don't have a credit, and you said that you would try to do it for them. When I ...
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"As far as you calling CS for people, congratulations, you took a few more steps then I didn't feel like taking." Ha!! “ Didn’t feel like taking.” that’s funny.. Isn’t RadioShack a commission sale job? Maybe that’s why your old store might be one of the 400-700 to close? And just maybe if you and your fellow employees took some time and help your customers, they you remember you and come back and buy something else.. You talk about Sprints customer service.. take a step back and look at your own customer service..

I was the #1 sales associate in that store (and in certain cases, the district). I delivered half the sales of the store in months on end. I was th sh!t...no joke. Not trying to boast my own ego (actually, I kinda am, but that's not the point). RadioShack sucks as a company. Yes it is sales based, but it's either minimum wage, OR commission + SPIFF. You really can't beat minimum wage from jan-november, so your focus was on cell phones, and that's it.

I'm not going to lie, when I worked there in 2004 during the week before Christmas, my effective hourly rate was about $23 an hour. Not too bad. Unfortunately, during the rest of the year, you would would fight with customers and tell them why they THINK they need a phone for $8-9 an hour. It...
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Minimum wage. You must not work for RadioShack anymore. We don't get paid minimum wage anymore. And now we have Assistant Managers that have much better price plans. From Jan-Nov you were only making 8-9 dollars an hour? You must suck as a sales associate. I make at least $13.hr Jan-Nov and thats when I don't try.
Your old store might be closing because it kept losing money month after month when you were there? I wonder why.
I know when I started working for RadioShack two years ago Sprint CS was horrible. They have progressively gotten better. Still not great but much better.
You like Verizon? Well if you were a loyal worker then you wouldn't like Verizon as much. I am not saying I hate Verizon, but I did have to deal with t...
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Yeah, I was making like $8-$9 an hour because my store was in the hole month after month. If i worked for the east Hampton, in the summer, I would make a killing, and DESTORY the numbers. As far as you having a bad time with Verizon, well, they must have picked up on your bad attitude, and returned the favor. Cram your complains chuckles. As far as being loyal, I'm not. If you saw my previous posts you would see that I'm jumping to cingular.

As far as the reason why RadioShack/Verizon dumped the other, I could care less. It doesn't effect me. All I know is that RadioShack is a horrible company. I don't know if, or what they changed the pay rate to, but I know that I'm making way more. Suck it potsy, have fun selling button battery's to gr...
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-- "Cram your complains chuckles"
-- "Suck it potsy"
-- "have fun selling button battery's to grand mothers"


...I'm still laughing....

Thanks, I like adding entertainment to insult 🙂

A wise man said... "don't toot your own horn, let someone else toot it for you, if not you look like a fool" 😎

a threat? why do you have to resort to that?

very lax credit people who pay the highiest in the industry? not bad.

I wouldn't exactly call what I said is a threat...

The only reason they pay the highest rates (at least in this case) is because Sprint doesn't know how to make a good billing department from a hole in the ground. They would often bill in 2 or 3 months in advance, with guesstimated amount of overage that they thought that the customer would be charge.

It's kinda funny actually. A customer would pay $300 for there first months coverage (expecting some crazy billing because of them being pro-rated), then they come back in in another week complaining that there phone was shut off. I call sprint, they haven't been over there usage, but they just got another $300 bill because they decided to charge for another 2 months of usage, for whateve...
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um.. re-read it again.. it was def. a threat.. (i dont care becuase its online but it is a threat)

the only reason why people pay sprint the highiest arpu for both data and voice is becuase they have people who want their products and services..

they all bill 1 or 2 months in advanced..

the first bill is always a few months in advanced for all carriers. if you think sprint's billing practise is suspect check out cingular..

If you are that thin skinned that you are upset about me threating your ARPU with a baseball bat, then you're a few donuts shy of a bakers dozen, if you know what I mean.

I don't know what carriers bill 2 months in advance. I know Verizon only bills once, but when someone gets 2 $300 bills within a week, and they haven't used any overage, it kinda makes you wonder what they are smoking.

As far as APRU, that's because they have nifty features, and lure people into it with giving the first month free. Just like a drug dealer, they always give the first taste for free, because they know you will be hooked ;)

Regardless, APRU has no relevant in this topic. This is Sprints coverage Vs. Verizon, and how much Sprint sucks the big one compa...
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oh.. i thought you were threatening me with the bat, my sorries to ya..

sprint has the same coverage as verizon does.. they should becuase they spend close to the same and have the same spectrum... verizon gets the edge becuase of 800mhz vs sprint's 1.9ghz. but sprint gets the edge on data speeds.

Funny, every time I look at a national sprint map compared to Verizons I see a big difference. Maybe that's because I'm just eyeballing it tho....

BTW I'm sorry if I let you down by NOT threating you with a bat, if it makes you feel better, I could. 🤣

hahah.. nah man we are cool..

well they are very similiar.. when there are roaming if they arent roaming on their own partners they roam onto each other..(800/1.9ghz phones and devices)

(http://media.corporate-ir.net/media_files/ir ol/74/74159/06analyst/06atanalystday.pdf go to 35 out of 60) it shows a nice map..

in some areas sprint are very good and in some areas verizon is very good..

Verizons' is still better. Also, like I have been arguing most of the time here, Sprint CS is a horrible, horrible joke that no one laughs at.

yea, their customer care is horrible and i will admit to that. verizon is better just based on the type of spectrum they have but they have the same. only diff.. verizon is 800 and sprint is 1.9.. wait till nextel brings their 800 over to cdma.. your mind will change about who is better.

verizon is better with postpaid, but sprint is better with arpu, (voice and data), lifetime revenue per user, prepaid, and wholesale.

boost (prepaid) is at $37 which is very close to verizon's voice arpu. (for postpaid.)

Most of Sprints, and Nextels' coverage will overlap, so they will be in the same boat as Cingular, and get rid of alot of towers and spectrum.

There is no point of you bringing up ARPU, and I have no idea why you keep doing it. Congratulations, you know an acronym, hooray. This also goes to the point of why you bought up Boosts' pre-pays rate. Makes no sense. From one minute you're agreeing with me about how Sprint is lacking in CS, then you talk about Metrics this, and ARPU that. Pop some Ritalin, and focus at the subject at hand. If you want to talk about ARPU, and the likes of that start a new thread.

Sorry for coming down on you, but I think to some extent you will agree with me.

some of the coverage will overlap but some wont and that will allow for an even stronger network. in some areas 1.9ghz isnt so good so nextel's 800 can increase the coverage in that area and a dual 800/1.9ghz would be good for consumers. (not an iden/cdma but an all cdma phone)

no they wont be in the same boat as cingular.. sprint has more spectrum then cingular does and more then verizon. (esp after the merger)

you said that verizon is better then sprint i am proving you wrong with mentioning arpu and other metrics.. ( you are vague with your statements) if you were to say that verizon is better then sprint when it comes to customer care, postpaid net adds and billing i would agree, but if you use other metrics you are just flat out ...
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Alright, so they have spectrum. Who cares when you have to replace all the IDEN towers with CDMA towers. Also, Verizon has More EVDO then sprint. They are leading the way with this, and making everyone look stupid, and foolish with there lack of 3G coverage, and speed.

Also, you aren't proving me wrong, you are just trying to use a different argument that has no barring to the original topics. I never bought up metrics, and have no need to for this discussion, and I still don't know why you are....

Regardless, I could care less about ARPU. It's easier to have a higher ARPU when you don't have the customer base that Verizon has that bacily "waters down" there ARPU. Sure sprint has the higher ARPU, but Verizon is more then wining with th...
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converting iden to cdma wont be difficult to do.

verizon has more pops then spritn with ev-do is becuase they started earlier while sprint has been in development deals and testing with things in their mmds holdings which destroys verizon and the rest of the pack.

people who have verizon doesnt spend a lot against sprint and that is why verizon has a lower arpu.


they are both doing well in quality and quantity of customers. in fact, sprint leads in lifetime revenue per user, while verizon does not.

back on topic? lol we have been on topic for a while now..

what about net adds? sprint got the 2nd total net adds in 2005 behind verizon of course. that means both verizon and sprint are very good.

Ask The Shack said:
Yes, hence the name of ask the SHACK!!! Like I said, when I went to CA I never lost signal with Verizon, but if you're hell bent on getting Sprint, good luck. They suck. Seriously, I'm not trying to be a jerk, they are horrible. If you get Sprint I just hope that you never have to call CS, because they are mean, mean people who kick children, and will stab orphans in the face with a rusty knife, just for fun! well, maybe that is abit much, but what I'm trying to get to is that CS is a joke.

Sounds like something you would do...maybe you're the joke, I like Verizon, but man if you're someone who sells Verizon, I'd be scared to buy a phone from you, nevertheless Radio Shack...if they empl...
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Actually, I'm not a fan of Verizon since they started imposing "administration charges", crippling features to no end, and installing a awful standard user interface. I'm planing to switch to Cingular soon as the E2 comes out. I don't like the idea of a 100 song limit, and I don't want to install ITunes just for a phone.

But this is off topic. You shouldn't be scared to buy a phone from me, I was/am great with customers, and every time i got mystery shopped my scores were great. In fact I got 2 letters from Sprint stating how I was very knowledgeable about their service, and products.

This guy asked a question, and I gave him my answer. I'm sorry that you don't like him, but I don't want him to make the HUGE mistake of going to Sprint....
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Ouch! that tongue really hurt, watch where you stick that thing.

Say what? That didn't make a lick of sence to me (pun intended). Anyway, its about 2 AM here, I'm going to bed. EAS SIDE MOTHAS!!!!!

BTW, does anyone know when the E2 is coming out? I called Cingualr, and they said "in a few months" when I called up back in Jan.

i'm far form hell bent on SPRINT. i work for an agent that sells sprint and verizion. and i'll admit CS is crappy and VZW does make me more money on my paycheck. BUT however, the coverage it equally compared to verizion.

Verizon makes you more? I thought sprint would, that's why RadioShack is keeping 'em. Ether way, coverage is great and all, but if you spend half your time on the phone with sprint CS disputing mystery charges, unusual (to say the least) billing practices, and just straight out lies on why a feature doesn't work, or why you can't get coverage in a certain location, then by all means, sign up. Mark my words tho, you will regret it, and I will laugh at you for your mistake.

and my sprint reps are freakin fabulous. 😁

I'm confused...because in my area...they are great.

It really depends on where you live and you know it.

What I know is that if anyone asks "Should I chose X carrier over Sprint" I will ALWAYS chose the other guy. Even if it is just some guy with a jerry rigged rooftop TV antenna, and some RG-6 cable, and a dream. Seriously, I sold there service, and they would yell at ME for trying to un-screw an order that FAST botched. Hate them, and their children.

Can you say..."uh, Ghetto?" 🙄

Why say "uh, ghetto?"? Are you a dumb, airhead blond who needs to put "uh" in front of everything they say (I.E. uh, like TOTALLY!!!!") or are you talking about the east side thing? Godda represent my hood.

Need I say more...? 🙄

Actually, yes you do, because you posting asking if you need to post makes you look stupid....

At least when I post I have something to say (even if you don't like what I have to say, it's at least relevant)

does it really never rain there 😕

🤣 🙄

not sure.

CA is indeed 30 days.

then it is. lol.

wow! I have to say that Ask the Shack is one of the worst sales people I have ever seen. It makes you wonder why he has animosity towards one carrier. I deal with all the carries and they are all pretty bad. You have to take the that sucks less and go with that one.

It just so happens that people I deal with only talk about how Verizon drops calls. Maybe its because they are adding too many people with their cheap phones and don't have the spectrum to support everyone on their networks. T-Mobile, well enough said. They are hurting so bad for money that they forcing everyone to sign 2 year contracts in their stores now. Cingular and Sprint by far are the only two that impress me.

As for Ask the Shack, usually clerks are good at se...
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I hear you, sprint01. Honestly I've used Nextel, Verizon and Sprint's services. I'm actually spoiled by sprint's sound quality and technology. I mean "TheShack" thinks verizon has more coverage but when you use lower quality signals then you have more range from the tower. Of course your service will suck so that's on you. I mean analog gives you the best coverage but the worst service. To my knowledge Sprint use only 1900mhz digital signal only. You have many more things you can do with there network focused on the highest level technology. Verizon doesn't even have two-way on there high quality phones yet. Sprint's had multi-media service way before ev-do hit, N/W @ 6pm, better sound quality and cheaper overage. I have way better coverage...
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Actually, Vzw does offer Push to talk which is similar to the walkie talkie feature that you are speaking of however, the connect time is about 10 sec lag.

I dont kno if this helps but when i travel to MS where there are mostly local and no major carriers they both work good. My verizon switches to analog roam while my sprint switches to digital roam. (and plz no smart a** comments)