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Now you can cancel your Sprint accounts

iceAge

Oct 12, 2006, 12:20 PM
Did you guys hear good news? Now you can cancel your sprint accounts and switch to verizon without paying the early termination fee!!!!!!!!!!!!!!!!
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StoreLead

Oct 12, 2006, 12:22 PM
...

๐Ÿคจ

so?
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iceAge

Oct 12, 2006, 12:24 PM
As of October 1, Sprint raised pay-per-use text messaging rates to $.15 per message. Some see this as a material change to services provided, since unlike 411, a customer cannot use an alternative service.

As such, if it is a material change, customers can be released from their contract within 30 days. However, Sprint has not commented on as to if this is a material change of services provided.

CBS 13 in Sacramento claims they have found an answer. According to their reporting, the change is indeed material, and customers can cancel ETF-free within 30 days (providing they do not pay a bill after October 1, which would be an acceptance of the plan change).
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Craziecs

Oct 12, 2006, 3:52 PM
And did you hear that cbs13 got some info wrong! This only applies to customers that do not have a Text Messaging plan so if you have a text plan already dont plan on cxl w/o a cxl fee because this new change does not apply to them. Only for customers that do not have text.
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blondestarchic

Oct 14, 2006, 9:17 AM
yeah did you hear also that sprint is saying that if they have even made one phone call after Oct 1 that that is also accepting the changes...which is bullshit.

My sister and her husband were trying to cancel their contracts when they found this out..and they wouldnt let them and neither have txting on their plan. But they said they have USED there phone since.

BULLSHIT!
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wombough

Oct 14, 2006, 10:50 AM
Get over it I don't care what carrier you have you signed the damn contract either stick to it or pay the fee to cancel. If they raise your plan you signed up with I can see. Put pay per text that if you use alot of you shoul dhave a plan anyway. Get over it. You are old enough to know what oyu are signing before you do.
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blondestarchic

Oct 14, 2006, 12:47 PM
heyyy dick! I dont have sprint- I have nothing to get over..wow take ur **** else where.

But anyways yes people did sign a contract meaning If i was a sprint customer and the contract i signed changed I should have every right to get out of it. I am old enough to know what I am signing in therefor people should and do have the right to get out of contract.

It was not just the txt that was raised I believe also their web access and other such things. In no people shouldnt have to have a plan with txt.

Geessh

verizon is just better ๐Ÿ™‚ ๐Ÿคฃ
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jareddude42

Oct 14, 2006, 1:44 PM
no thats the only thing that changed. and if texting is that big of a thing people wOuld have a texting plan. it cracks me up to hear that all these people are crying over 5CENTS. come on!!!
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wombough

Oct 15, 2006, 9:46 AM
Cracks me up too. And for the bitch that calle dme a dick. I know you don't have sprint. If you weren't so caught up in calling me a name then you would have relised I ment in general and pass it on too the people you wrote that for.
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jareddude42

Oct 15, 2006, 2:19 PM
its funny oh my god they raised it 5 cents. these are the same kind of people that say we rob them when we tell them its 35 dollars for a car charger or the they have to pay an act fee. its great and now i can tell them to shove it on phonesacoop and not get in trouble by my higher ups. thank you phone scoop
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Hazel

Oct 15, 2006, 2:32 PM
It isn't the .05 darling. It's the fact that they can get out of the contract via a loophole. No matter what company you are on, if there is that loophole people are going to jump on it. Plus....lots of people are habitualy angry with sprint and want to leave. Sometimes I feel bad for you guys!
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jareddude42

Oct 15, 2006, 3:33 PM
i dont i get paid no matter who leaves the company so ya know what i say "Have a nice day"
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Hazel

Oct 15, 2006, 2:28 PM
Oh I see.....customers sign a contract with a company. Silly me, I was under the impression that when you sign a contract you are signing a binding agreement with the company to abide by the terms of their service and in turn the company abides by the terms of it's own contracts. Well when the contract states that the consumer will pay .10 a message and suddenly they are charged .15.....that is a breach of contract. So if you are a sprint rep, darling, you are the one who will have to "get over it" And thank you for your customers!
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gburke1

Oct 17, 2006, 5:37 PM
I am a rep for Sprint... none of the contracts I have had a customer sign have the text messaging rate listed on them. I do not see how this could be a breach of contract unless it was stated on the contract.

Note: this was through our field activations terminal
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thatguy_overthere

Oct 12, 2006, 1:16 PM
And why would i want to do that. They raised text message fees, so what. At least Sprint offers a real unlimited text plan, not that in network crap. Plus, where i live Verizon doesn't even have good coverage and their vcast service doesn't work well their either. With my Sprint phone, i don't drop calls as much as i did with VZW and my Internet is better, faster and actually works.
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wombough

Oct 12, 2006, 3:42 PM
How many damn times is someone going to post this same message.
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Hazel

Oct 15, 2006, 2:36 PM
Poor Wombough, are you losing a lot of customers? I'd be angry and bitter too, I suppose. Good thing ya'll dont have deacts after the 1st payment because man you'd be screwed!!!
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snang

Oct 15, 2006, 2:52 PM
Dude, just grow up.
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wombough

Oct 15, 2006, 2:59 PM
I don't work for sprint thank you (US Marine). I also don't recal in the terms that I signed how much text messages are. All I am saying is a company raises rates. gas goes up. Milk goes up hell everything goes up in time. What I pay for my plan would cost me 160.00 a month vs 105. Now if sprint was the all bad company everyone says it is then they would cancel my account and tell me they are losing money. I was with out a contract for 2 years and they did not tell me bye you should be paying 160. Verizon and cingular would cost me 170 with what I got with sprint now. So you all are crying over 5 cents and I am costing sprint $55 a month in todays prices when I singed in 2002.
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jareddude42

Oct 15, 2006, 3:36 PM
i have lots of customers that have had killer plans for years and we tell them all the same thing "dude that plan rocks dont change that" and we dont force people to switch networks and threaten to charge them for it>
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Hazel

Oct 15, 2006, 9:41 PM
Ok well to clarify. It is in the terms of the contract. It has to be. It is in all carrier contracts. This is not a we need to grow up thing, this is not about being immature. It's about a fact that I think Sprint overlooked when they decided on this little price change. Sprint is not a bad comapny or it wouldn't be in business. It isn't about that. The simple fact is because Sprint does not want to abide by their contracts, their customers have the right to leave without an ETF. There are some exceptions of course.
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renardlee

Oct 12, 2006, 8:05 PM
or Tmobile or cingular or alltel, or a regional carrier
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