Some of you may already know that Sprint is switching their billing system to UBS ( Unified Billing System ). From my understanding, the system is going to unify both CDMA and iDEN together. Some of you may have been turned down at a Sprint store or possibly Sprint's customer service. Those of you who are in this transition, there is a number where you can get account information. The UBS number is going to be 1-877-541-5705, or you may also call Nextel's customer service. If you go through Sprint's customer care, they may transfer their customers to their extension that can take 45 minutes to get to UBS representative. It's faster to go through Nextel's customer care, or just call the number that is given here.