Is this true?
I have heard several time that Sprint customer service is 90% outsourced. Please tell me this isn't true.
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i wouldn't be surprised....everytime i call its like talking to someone who can BARELY speak english....it really gets frustrating
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I've been a Sprint customer for a short time but have made 3 calls to CS, all American speaking and clear to understand...no horror stories from me.
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everytime I've called its been someone from India and they have never done anything I've asked them to do. I'm ready to jump ship.
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