I have had a 3 Lg ux260 in the past 2 months and recently i just went in to get a software update (which they should annonce somthing or tell people about it) and my phone still doesnt work right. I called in and complained and they want to send my phone away to the Lg manufactuar to be fixed and give me a horrible loaner phone. Why do they do this i shouldnt be having this problem and i shouldnt have to deal with a crappy broken new phone.