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JOBS SHIPPED TO INDIA!!!!!!!!!!!!
More like Indiana...USC customer service (prepaid included) is in-house. During high volume times they do have a backup system that routes calls to a third party located in the US.
Grow-up and stop fear mongering.
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majoradam- why do you not try calling prepaid customer service a few times and see if you get someone in Ind. or India ?
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It's not India, it's Nicaragua. And it's not all of prepaid customer service, it's a small portion. Get your facts straight. 😲
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Same difference, the jobs are shipped out of country. also they speak with an accents like someone from India not a Spanish accent.
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No jobs were shipped out of the US. No one in the US lost thier job. US Cellular did not lay off or fire a single employee in a call center to make room for a job in another country. So, technially if the job was never here it was never shipped out.
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what does it matter if the custome service rep. has an accent? Whether they speak Spanish, Chinese, Urdu, etc, as long as they do their job, what's it to you?
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Yeah, calling pre-paid customer service used to be just as great as calling our post paid customer service however, now I can't take it, I have to repeat myself 3 times or more every single call.
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