I have a roaming question
I have a question, I am on the local plan, and my phone shows the triangle when it is roaming, as I think that is correct, that is what the agent said.
well, I get 1 mile out of my town, and the triangle comes on, so, I cant believe that I cant even get 1 mile out of town and it starts roaming, so I called 611, and I got USCC. The other place is on I80 in Illinois, by Peru, Il, there is a 50 mile stretch that the triangle comes on, and when I call 611, I get sprint there, and this area is smack dab in the middle of the local coverage area.
I called USCC the next day and asked them about this, they looked up Peru, Il, area, and said, yes, that is part of your area, you can use your phone, promo minutes, ect...even thought the triangle ...
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well, I get 1 mile out of my town, and the triangle comes on, so, I cant believe that I cant even get 1 mile out of town and it starts roaming, so I called 611, and I got USCC. The other place is on I80 in Illinois, by Peru, Il, there is a 50 mile stretch that the triangle comes on, and when I call 611, I get sprint there, and this area is smack dab in the middle of the local coverage area.
I called USCC the next day and asked them about this, they looked up Peru, Il, area, and said, yes, that is part of your area, you can use your phone, promo minutes, ect...even thought the triangle ...
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i dont know that area well, but you were told right. uscc is area based coverage. if you are in the coverage area and roam, you dont pay. except if you were on the edge of the coverage area then you might get charged roaming.
and how are u supposed to know if you can use your phone and promo minutes? KNOW YOUR COVERAGE AREA!
and how are u supposed to know if you can use your phone and promo minutes? KNOW YOUR COVERAGE AREA!
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trucksmoveamerica said:
...how is a person on the local or national plan suppose to know they are on a tower that they can use their phone, and promo minutes?
I'm on a national plan. When I travel I do get the roaming indicator but since my plan has no roaming charges, I simply ignore it. I have not been charged at all.
I am not sure if USCC has the ERI setup as does Verizon. I'm sure in the future, USCC will have the triangle turned off if you're on a national plan.
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I worked in one of our call centers for almost two years, and yes, you are being told correctly. The roaming triangle can come up even if you are in your coverage area, if the service in that particular area is not so good. So they have the roaming agreements set up with other carriers, and this is called In Market Roaming. You should still be able to take advantage of your promo minutes and plan since you are in your actual area. If you happened to get overage on your bill because it didn't register with the system you were still in your area, then you can most certainly call customer service and they will be able to see on the bill what tower you were pulling and be able to issue credit for the overage. Silvabullit is also correct, carryin...
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thank you for the reply, I do carry a coverage map with me, it is just confusing when you know you are in a area that is suppose to be included in our area and the roaming triangle comes on, makes a person think they got in a weak area for USCC and jumped over to a roam tower, which we are told the promo minutes will not work, and will cost 69 cents a minute to use, if I put it on home only, then there is no service. I will have to get used to this way.
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you were told wrong then. anytime you are in your local calling area your promo minutes apply and you are not charged roaming. only exception is mobile to mobile. i know the area you are speaking of. i have traveled it several times, with a uscc phone and a verizon phone(i have that now because I'm in an area that doesn't offer uscc.) i experienced poor service w/ both, and roaming w/ both as well.
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I live very near that stretch on I-80. You wont have any issues with promo minutes, but there is no M2M while indicator is on. P.S. - are you sure it's Sprint your roaming on ?? - Mine is roaming on IVCC (Illinois Valley Cellular) Anyway, I think it is B.S. that they have one map of your "local" coverage area and another (much smaller) M2M coverage map while within your local calling area 👿 . Sure, it cost more to use other towers, but the are paying for the free incoming, so why not M2M?? (again all within the "local" coverage area. - Oh yea, and no E.E. while roaming indicator is on 😢 .
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I am sure it said Sprint, I dialed the 611, and I got the message welcome to sprint.
I really think it is more BS that the roam indicator comes on at all in the local area, They should be able to program those towers in as local towers. A person using the phone in the local area sees the roam indicator come on and thinks they are roaming, and then we are told that if we are in the area the map says is local, we can use the phone, I guess we are suppose to know that the phone did not pick up a stronger roam tower in the area.
I did not know that M2M minutes did not work in that area or there is a smaller area you can use those, I dont have them, I dont know enough people with USCC, around here, everyone goes with verizon being that you...
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I really think it is more BS that the roam indicator comes on at all in the local area, They should be able to program those towers in as local towers. A person using the phone in the local area sees the roam indicator come on and thinks they are roaming, and then we are told that if we are in the area the map says is local, we can use the phone, I guess we are suppose to know that the phone did not pick up a stronger roam tower in the area.
I did not know that M2M minutes did not work in that area or there is a smaller area you can use those, I dont have them, I dont know enough people with USCC, around here, everyone goes with verizon being that you...
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you really need to stop posting here, all you ever do is complain about everything, and it makes me think you are mildly retarded because you always complain about the 50% rule and national coverage, if those are your main concerns and you sign up for a local plan you need mental help. Also, verizon has a 50% rule, and they enforce it about as much as US cellular, Rarely Ever! Also, Talking about friends in your area going with verizon because they dont roam 1 mile away from where they live has to be incorrect because where your phone does not show roaming theirs would be roaming unless they had a nationwide plan or they supressed the roaming indicator with their technologies, and lastly stop pushing for the mergers arguement, im tired of th...
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Verizon has the 50% rule and rarely enforce it, I dont think so, there is no limitations on verizon as far as the unlimited n/w minutes, and m2m minutes, and I know for a fact that USCC does enforce the 50% rule, they did on me several years back, that is why I dont use USCC as a main line. I am not really complaining about the 50% rule as much as you think I am on USCC, I am just getting it out there. Do a poll on the USCC customers and ask them if they know about the 50% rule, most will say no, I just informed a USCC customer of that 3 days ago, they had no idea, and yet, the reps are suppose to tell them about it, or attach a pamplet explaining it. I was being nice about this, but, you pulled the plug on that, it would appear that USCC ...
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yes they do, for $5.95 a month, I said free, meaning I do not pay extra for them. Go ahead and try, and ask them if you can get them at no additional charge with a year contract, the answer will be no. 😁
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If you renew on a one year service agreement, US Cellular will allow you to have free call me minutes at no charge!
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that is correct also, this was not a renewal, I am a first time customer, I am talking about starting service for the first time. A new customer such as me, can not get the unlimited call me minutes on a 1 year contract for no charge...that is what I was trying to state, I only have 10 months left on 1 year contract with feature you cant normally get with a new 1 year contract that would interest some new customers to take over my contract if I so chose to do so.
Thank you for confirming what I said..
Thank you for confirming what I said..
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not a problem 😁 😁 😁
Let me remind people of the 50% rule they dont like to tell people about. 😈
Let me remind people of the 50% rule they dont like to tell people about. 😈
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and I wouldnt have to post so much if people would state the facts. I was just stating that you are correct on the renewal part and the no charge incoming minutes, I was just telling you that you are correct, but, I am talking on my situation, it is not a renewal, a new activation, 1 year, and you can not get the no charge incoming minutes on a 1 year new activation, that is all.
The other person, plain out made a statement that they did not know what they are talking about, I know for a fact about the 50% rule on verizon, there is none, but there is for USCC, so dont try to say verizon is the same on that rule, they are not.
Fortunately for the cellular companies, most people dont have 2 different carriers at the same time, so they c...
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The other person, plain out made a statement that they did not know what they are talking about, I know for a fact about the 50% rule on verizon, there is none, but there is for USCC, so dont try to say verizon is the same on that rule, they are not.
Fortunately for the cellular companies, most people dont have 2 different carriers at the same time, so they c...
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I wouln't have posted that if it wasn't correct. Maybe I took what you said as sarcasm and seemed to be mocking my response.
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