Those of us in the US Cellular reason should be glad we have a great regional carrier like US Cell availalbe to us. We all know how bad Cingular is, so I guess it's not so hard to believe that Cingular would be kicked out of the Better Business Bureau in Upstate NY for having so many complaints, many of which go unanswered. In most areas, Cingular ranks dead last in both customer service, and call quality/reception per JD Powers survey and Consumer Reports. Verizon and US Cell just about tie for first in places where they compete. Cingular also has the highest complaint rate with the FCC. Nationally, US Cell has the lowest complaint rate, followed by Verizon. Verizons complaint rate is double that of US Cell (because both get relatively...
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