I've never had any problems with my numerous Motos in the past. Excellent reliability. Far fewer returns than LG or Kyocera. My local USCC dealers say they get fewer Moto problems on a percentage basis than any other brand. It is true that the two-prong recharging cord is archaic, but so what. You just have to take an extra 4 seconds of care when lining up the plugs. So, 4 seconds of wasted time every other day. I can live with that.