Verizon sucks/is awesome.
I realize how good their service is through their network as well as the roaming partners but they charge way too much for their minutes. It is like our old span america pricing, It is awesome that you get N+W and mobile to mobile outside of their area, I wish we had that so i could get my mom a us cellular phone and out of her Verizon contract. But $50 for 500 freaking minutes? and .45 each minute of overage... I thought our .40 was bad.
...
The prices of the larger companies are higher, but they're not having to use their prices to attract new customers. Verizon is lucky to have a good rep too, wether it's deserved or undeserved. I think the oddest thing about the companies at the top of the size spectrum is the most expensive is sprint at 3rd and the cheapest is t-mobile at 4th. People aren't looking at price when they sign up.
...
yeah, i was just going through what my mom has and to me. It sucks. Because she had a bill from hell. and it doesn't help that she is not the most informed customer in the world
...
From all the experience I've had with verizon, and the experiences my friends have had, the good prices verizon offers don't mean much considering thier customer service bites. Even calling into US cellular about my associate phone is a dream. I have YET to encounter a difficult CSR.
...
no, that was my thing, verizon does not have good prices, i think their customer service and phone service is good though.
...
THE PROBLEM WITH CONSUMERS IS THAT WHEN THEY ARE SHOPPING FOR CELLULAR SERVICE IS THAT THEY SHOP FOR PHONES...NOT SERVICE. THEN THEY END UP ON FORUMS LIKE THIS OR IN OUR STORES COMPLAINING ABOUT HOW MUCH THEY HATE THEIR SERVICE PROVIDER. OR THE CONSUMER THAT IS WORRIED ABOUT COST GOES WITH THE CHEAPEST PHONE AND COMPLAINS HOW THEY HATE THEIR PROVIDER BECAUSE THEIR PHONE SUCKS. AHH!! ITS SUCH A VICIOUS CYCLE! 😳
...
USCELLGIRL said:
THE PROBLEM WITH CONSUMERS IS THAT WHEN THEY ARE SHOPPING FOR CELLULAR SERVICE IS THAT THEY SHOP FOR PHONES...NOT SERVICE. THEN THEY END UP ON FORUMS LIKE THIS OR IN OUR STORES COMPLAINING ABOUT HOW MUCH THEY HATE THEIR SERVICE PROVIDER. OR THE CONSUMER THAT IS WORRIED ABOUT COST GOES WITH THE CHEAPEST PHONE AND COMPLAINS HOW THEY HATE THEIR PROVIDER BECAUSE THEIR PHONE SUCKS. AHH!! ITS SUCH A VICIOUS CYCLE! 😳
Too bad their isn't a provider that has BOTH. Great phones and great service. USCC has the service. Sprint and Verizon have the phones.
...
I BELIEVE USCC DOES PROVIDE BOTH IF YOU ARE WILLING TO SPEND A LITTLE MORE ON YOUR EQUIPMENT. USCC AND VERIZON BOTH USE A CDMA NETWORK AND WE CARRY ALOT OF THE SAME PHONES, SO SAYING VERIZON HAS THE PHONES IS REDUNDANT.
...
USCELLGIRL said:
I BELIEVE USCC DOES PROVIDE BOTH IF YOU ARE WILLING TO SPEND A LITTLE MORE ON YOUR EQUIPMENT. USCC AND VERIZON BOTH USE A CDMA NETWORK AND WE CARRY ALOT OF THE SAME PHONES, SO SAYING VERIZON HAS THE PHONES IS REDUNDANT.
Oh my God. Money is not the issue. Check out the phones offered by Verizon and Sprint. I'd gladly pay top dollar for some of their phones but I stick with USCC cuz I like the coverage. Plus, Verizon charges $39.99 for only 450 minutes. So, I stick with the better coverage and inferior phones hoping that one fine day USCC will actually release some of the phones in testing.
...
Again, the phones are in testing for a reason. If USCC did what VZW did we would be launching phones and then not carrying them 2 months later because the phones aren't performing well. And we would know this because we would have oodles of unhappy customers. USCC doesn't have the selection because we want to ensure a quality product before we launch it and not use are customers as guinea pigs. This is also how we can keep our minute cost down, because we don't have to eat all the crap phones and replace them. 😁
...
