Q&A For Cell One to AT&T Transition - Part 2 (LONG)
Recently, a letter was either mailed to or made available online to Cell One COR stores, agents and dealers. It answered a few questions about the pending AT&T take over. Some of the questions were answered with something like "AT&T will let you know as the time nears." I know there have been many questions about AT&T's purchase of Dobson Communications and Cell One. I currently work in an authorized dealership. Having worked for Cingular/AT&T for a year and a half, I have the advantage of seeing the aftermath of the AT&T Wireless to Cingular transition and being there for the Cingular to AT&T name change. I am going to give a few answers to some questions I have heard on forums or from customers. Some of the questions may sound stupid, but ...
(continues)
(continues)
...
Q: How will early termination fees work?
A: Anyone who signed/signs a contract between now and the time the transition occurs, will have the existing ETF policy which is $20 per month left on their contract (per line as well if canceling more than one contracted phone). AT&T's ETF policy is a flat $175 fee. It doesn't matter if it is 31 days or 23 months into the contract. However, Cell One's current trail period for new service is 14 days whereas AT&T's is 30 days. That will definitely change to reflect AT&T.
UPDATE: AT&T Mobility recently announce that they will go back to prorated ETFs. It will be $20 per month (per line as well if canceling more than one contracted phone). This is the same as Cell One currently does.
A: Anyone who signed/signs a contract between now and the time the transition occurs, will have the existing ETF policy which is $20 per month left on their contract (per line as well if canceling more than one contracted phone). AT&T's ETF policy is a flat $175 fee. It doesn't matter if it is 31 days or 23 months into the contract. However, Cell One's current trail period for new service is 14 days whereas AT&T's is 30 days. That will definitely change to reflect AT&T.
UPDATE: AT&T Mobility recently announce that they will go back to prorated ETFs. It will be $20 per month (per line as well if canceling more than one contracted phone). This is the same as Cell One currently does.
...
