Home  ›  Carriers  ›

Verizon

Info & Phones News Forum  

all discussions

show all 9 replies

Get a txt alert before you go over your minutes...

drock22

Feb 21, 2007, 3:36 AM
I am a employee at Verizon Wireless at one of the call center and just came across a site created by a few Cornell University students. It allows customers to download a program that resides in your system tray and alerts you via txt or email that you are at a set amount of minutes that you enter to let you know before you go over on your minutes on your price plan. I have calls all the time asking me if there is any way that we can alert them if they are about to go over on their minutes and I hate just telling them to do #MIN all the time on their cell phones because I wish there was another way, an easier way. Now there seems to be a way with this program. I just downloaded the program but I'm having issues with it logging in. Although we...
(continues)
...
dc1225

Feb 21, 2007, 9:42 AM
care to share where you go to download this?

I agree. All of the carriers should offer this option....but then, they would lose all that money from people going over their minutes...
...
wfine81

Feb 21, 2007, 10:05 AM
...
wfine81

Feb 21, 2007, 10:06 AM
well, nevermind, looks like they have shut down
...
BeachSlapped

Feb 21, 2007, 3:37 PM
🤣 🤣 Verizon said: F**** THAT!!! 🤣 🤣 Let them go over their minutes! 😡
...
wfine81

Feb 21, 2007, 3:40 PM
Actually, T-Mobile was the biggest opponent of it.
...
PhoneHero

Feb 22, 2007, 4:36 PM
Isn't this a 3rd party software that can void your warranty? like opera-mini
...
crxtreme89

Feb 22, 2007, 4:28 PM
And for those who don't have PC's nor internet access? #MIN
...
LilShorty

Feb 22, 2007, 5:11 PM
I honestly don't see how entering a code into your phone to view your min is so hard. When I tell customers the code to check their min, or their sms, they're THRILLED. They say, "OH, really? Hey, that's cool!" I honestly have never had anyone say that there was anything wrong with it. Maybe it's in the presentation or something. If you make it SOUND like something bad, then they FEEL that it's something bad. If you position it as a great option, you make them feel better about it. And really, it is a great option. It puts the control into the customer's hands.
...
crxtreme89

Feb 22, 2007, 6:29 PM
Well put. I do the same with VCAST $10.00 text and RBT on all Vcast phones. It's how you position it.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on BlueSky Follow @phonescoop on Mastodon Follow @phonescoop on Threads Phone Scoop on Facebook

 

Playwire

All content Copyright 2001-2025 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.