Get a txt alert before you go over your minutes...
I am a employee at Verizon Wireless at one of the call center and just came across a site created by a few Cornell University students. It allows customers to download a program that resides in your system tray and alerts you via txt or email that you are at a set amount of minutes that you enter to let you know before you go over on your minutes on your price plan. I have calls all the time asking me if there is any way that we can alert them if they are about to go over on their minutes and I hate just telling them to do #MIN all the time on their cell phones because I wish there was another way, an easier way. Now there seems to be a way with this program. I just downloaded the program but I'm having issues with it logging in. Although we...
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care to share where you go to download this?
I agree. All of the carriers should offer this option....but then, they would lose all that money from people going over their minutes...
I agree. All of the carriers should offer this option....but then, they would lose all that money from people going over their minutes...
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🤣 🤣 Verizon said: F**** THAT!!! 🤣 🤣 Let them go over their minutes! 😡
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Isn't this a 3rd party software that can void your warranty? like opera-mini
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I honestly don't see how entering a code into your phone to view your min is so hard. When I tell customers the code to check their min, or their sms, they're THRILLED. They say, "OH, really? Hey, that's cool!" I honestly have never had anyone say that there was anything wrong with it. Maybe it's in the presentation or something. If you make it SOUND like something bad, then they FEEL that it's something bad. If you position it as a great option, you make them feel better about it. And really, it is a great option. It puts the control into the customer's hands.
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Well put. I do the same with VCAST $10.00 text and RBT on all Vcast phones. It's how you position it.
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