Voice quality problems between Cingular and Verizon?
In general I'm happy so far but I noticed that many of my friends and family who are still on VZ complain when talking to me about voice quality on their side. I can hear them exceptionally well (clear, strong), much better than when I had VZ phones. But they complain that my voice breaks especially when I speak fast.
That happens only with VZ. When I talk to somebody on Cingular or T-Mobile (don't have anybody on Sprint) they have no problems.
So is it a known problem between Cingy and VZ (at least in NYC) or is it Blackjack to be blamed?
Why did you leave verizon?
Chris
Business needs - frequent travel to Europe and it's a GSM world out there. Maintaining two smartphones (one for US and the other for oversees) is expensive and annoying.
tapir said:
I can hear them exceptionally well (clear, strong), much better than when I had VZ phones. But they complain that my voice breaks especially when I speak fast.
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Maybe they are not used to talking to people on GSM. They are not used to the truest sound in wireless.
I am sure someone will correct me if I am wrong but doesn't voice quality on GSM vary with signal strength? Are you in areas with good coverage?
I am a long way from NY but I did not have problems with cingular when I last had them 6 months or so ago but in my area verizon and sprint both have better coverage.
I'm in Manhattan Midtown - for sure in of the best wirelessly covered places on earth. I always have full bars (except for elevators and 62nd floor of Empire State) weather it's Cingy or VZ. With Cingy I actually have a usable signal even on some subway stations which weren't covered by VZ.
And as I said voice problems are only one end (I can hear VZ side extremely well) and only with VZ on the other end of the call (no complaints from T-Mob and other Cingular users).
I'm sure it's a signal handover problem between Cingy and VZ (but not the other way around...
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I would surmise that it is trunking between the two carriers and that some hardware that is either errant or that some processing item is introducing the quality difference. If you call to all other people and they are ok except for that one phone in that area code, likely it is the carrier and likely equipment relitively local to that area (m eaning that if you called a Cingy customer in another state, you would not experience the problem.
It's just another guess to add to this. If it soes appear specific to that person ...
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