Voice quality problems between Cingular and Verizon?
I just jumped from VZ to Cingy (Treo 650 to Balcjack).
In general I'm happy so far but I noticed that many of my friends and family who are still on VZ complain when talking to me about voice quality on their side. I can hear them exceptionally well (clear, strong), much better than when I had VZ phones. But they complain that my voice breaks especially when I speak fast.
That happens only with VZ. When I talk to somebody on Cingular or T-Mobile (don't have anybody on Sprint) they have no problems.
So is it a known problem between Cingy and VZ (at least in NYC) or is it Blackjack to be blamed?
In general I'm happy so far but I noticed that many of my friends and family who are still on VZ complain when talking to me about voice quality on their side. I can hear them exceptionally well (clear, strong), much better than when I had VZ phones. But they complain that my voice breaks especially when I speak fast.
That happens only with VZ. When I talk to somebody on Cingular or T-Mobile (don't have anybody on Sprint) they have no problems.
So is it a known problem between Cingy and VZ (at least in NYC) or is it Blackjack to be blamed?
...
have all your friends and family port to cingular...lol
Why did you leave verizon?
Chris
Why did you leave verizon?
Chris
...
> Why did you leave verizon?
Business needs - frequent travel to Europe and it's a GSM world out there. Maintaining two smartphones (one for US and the other for oversees) is expensive and annoying.
Business needs - frequent travel to Europe and it's a GSM world out there. Maintaining two smartphones (one for US and the other for oversees) is expensive and annoying.
...
tapir said:
I can hear them exceptionally well (clear, strong), much better than when I had VZ phones. But they complain that my voice breaks especially when I speak fast.
blockquote>
Maybe they are not used to talking to people on GSM. They are not used to the truest sound in wireless.
...
I wonder if you would have problems with Sprint customers. If you do, this is definitely a GSM vs. CDMA issue.
...
My son used to have Nextel but has since switched to Verizon. When I used his Nextel Blackberry phone, the person who was talking to me sounded more natural than he did when he was talking to me on my Verizon phone. His voice over the Verizon phone sounded much more compressed for some reason. I assume this is due to some characteristic of Iden.
...
Cingular did rank at the bottom of consumer reports rankings when people were asked about voice quality. It does depend on the phone somewhat though.
I am sure someone will correct me if I am wrong but doesn't voice quality on GSM vary with signal strength? Are you in areas with good coverage?
I am a long way from NY but I did not have problems with cingular when I last had them 6 months or so ago but in my area verizon and sprint both have better coverage.
I am sure someone will correct me if I am wrong but doesn't voice quality on GSM vary with signal strength? Are you in areas with good coverage?
I am a long way from NY but I did not have problems with cingular when I last had them 6 months or so ago but in my area verizon and sprint both have better coverage.
...
In general I think the assumption is the GSM theoretically has better voice quality than CDMA due to a different codec. But this's certainly phone, signal and carrier dependent.
I'm in Manhattan Midtown - for sure in of the best wirelessly covered places on earth. I always have full bars (except for elevators and 62nd floor of Empire State) weather it's Cingy or VZ. With Cingy I actually have a usable signal even on some subway stations which weren't covered by VZ.
And as I said voice problems are only one end (I can hear VZ side extremely well) and only with VZ on the other end of the call (no complaints from T-Mob and other Cingular users).
I'm sure it's a signal handover problem between Cingy and VZ (but not the other way around...
(continues)
I'm in Manhattan Midtown - for sure in of the best wirelessly covered places on earth. I always have full bars (except for elevators and 62nd floor of Empire State) weather it's Cingy or VZ. With Cingy I actually have a usable signal even on some subway stations which weren't covered by VZ.
And as I said voice problems are only one end (I can hear VZ side extremely well) and only with VZ on the other end of the call (no complaints from T-Mob and other Cingular users).
I'm sure it's a signal handover problem between Cingy and VZ (but not the other way around...
(continues)
...
It's possible that we may have cast the diagnosis too wide. In all, even with technology differences, the voice quality should not be that substantially different. If it were, every carrier would be on one technology.
I would surmise that it is trunking between the two carriers and that some hardware that is either errant or that some processing item is introducing the quality difference. If you call to all other people and they are ok except for that one phone in that area code, likely it is the carrier and likely equipment relitively local to that area (m eaning that if you called a Cingy customer in another state, you would not experience the problem.
It's just another guess to add to this. If it soes appear specific to that person ...
(continues)
I would surmise that it is trunking between the two carriers and that some hardware that is either errant or that some processing item is introducing the quality difference. If you call to all other people and they are ok except for that one phone in that area code, likely it is the carrier and likely equipment relitively local to that area (m eaning that if you called a Cingy customer in another state, you would not experience the problem.
It's just another guess to add to this. If it soes appear specific to that person ...
(continues)
...
