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3G -- A Reason NOT to Ever Sign A 2-Year Agreement with ANYONE?

BetterThanJake

Oct 11, 2004, 2:22 PM
I read a recent issue of The Economist (a great mag in general- makes Time & Newsweek look like kiddy reading), and an article on the future of the cell phone industry stated that the new 3G networks that are soon to be here can make voice calls at a quarter of the price of current ones, and that because of that (and a flattening out of revenue in the cell phone industry in general), cellular carriers were going to set their sights on displacing traditional landline carriers by offering ever more minutes for ever less money.

Given that, would one be a chump to ever sign a 2 yr agreement anymore, with ANY cellular carrier? Yes, I know you can switch plans to some extent, but will this always be the case? Given the possibility...
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ralph_on_me

Oct 11, 2004, 2:38 PM
We're going through that right now with our customers on the older TDMA networks. Their old plans are expired so there's nothing left for them to change it to, unless they switch technology into our GSM. I always offer the one year contracts, but most people just don't see the value in being under contract for only one year at the cost of fifty more dollars. I can see it, but I've never claimed to understand other people.
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muchdrama

Oct 11, 2004, 3:18 PM
BetterThanJake said:
I read a recent issue of The Economist (a great mag in general- makes Time & Newsweek look like kiddy reading), and an article on the future of the cell phone industry stated that the new 3G networks that are soon to be here can make voice calls at a quarter of the price of current ones, and that because of that (and a flattening out of revenue in the cell phone industry in general), cellular carriers were going to set their sights on displacing traditional landline carriers by offering ever more minutes for ever less money.

Given that, would one be a chump to ever sign a 2 yr agreement anymore, with ANY cellular carrier? Yes, I know you can switch plans to some extent, but will this
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rodedog57

Oct 11, 2004, 5:42 PM
what about 700 anytime minutes. fre N&W at 7pm and unlim m2m. got that on my gf's brothers line for 29.99 existing cusotmer deal with attws
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BetterThanJake

Oct 11, 2004, 9:37 PM
rodedog57 said:
what about 700 anytime minutes. fre N&W at 7pm and unlim m2m. got that on my gf's brothers line for 29.99 existing cusotmer deal with attws


Umm... no thanks. My friend had AT&TW in San Fran and hated it so much... dropped calls right and left. She's switching to Verizon in November, when her contract's up.

Or put another way-- AT&TW is cheaper because it HAS to be. And even with that, ppl are leaving them in droves â˜šī¸
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rodedog57

Oct 11, 2004, 11:39 PM
depenmds where you live with any company. verizon has worse reception then att. also can depend where you drive/what street you live on. two people working together one can hate a company one can like a company. all is relative to your daily travels.
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BetterThanJake

Oct 12, 2004, 12:27 AM
rodedog57 said:
depenmds where you live with any company. verizon has worse reception then att.


Uhh... nope. Not anywhere I've heard of, anyway, though hey, I'm certain there must be exceptions. Even AT&TW must be good if you have a tower of there's in your backyard. Of course, Verizon has more towers though.

I think the situation kind of speaks for itself though... Verizon is #1, has a low churn rate, and is signing up new customers like mad. AT&TW, on the other hand, consistently ranks low in the customer satisfaction surveys , has a higher churn rate (customers saying hasta la vista) and is generally regarded as a sinking ship that needed CIngular to buy 'em out.Sorry, don't mean to be so harsh, but...
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rodedog57

Oct 12, 2004, 12:30 AM
actually i meant verizon is worse where I live in sacramento. the areas I travel to and from work better with att. just all relative to your travels
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rodedog57

Oct 12, 2004, 12:34 AM
as far as not knowing how many youve had mid month. you can check all of that online. imo att is losing customers because they are not being babied anymore. they used to give away free rerates and credits like crazy when under att still and for a year or two after that. theyve tightened down and their old cusotmers used to getting free money dont like it and are leaving. theyll be in for a rude awakening with other companies too. not saying its this way for all customers leaving but yes I work for attws and worked for verizon (no harsh relationships with either verizon does its job nicely).75% of the people calling to cancel with us its their own fault. they use way more minutes then they had or roam for like 4 months then want a rerate the...
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BetterThanJake

Oct 12, 2004, 12:56 AM
rodedog57 said:
as far as not knowing how many youve had mid month. you can check all of that online. imo att is losing customers because they are not being babied anymore. they used to give away free rerates and credits like crazy when under att still and for a year or two after that. theyve tightened down and their old cusotmers used to getting free money dont like it and are leaving. theyll be in for a rude awakening with other companies too. not saying its this way for all customers leaving but yes I work for attws and worked for verizon (no harsh relationships with either verizon does its job nicely).75% of the people calling to cancel with us its their own fault. they use way more minutes then they had or roam for
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Vox Dei

Oct 12, 2004, 9:14 AM
Yes AWS did bring it on themselfs. We used to have number one customer service because if someone called in and went over there minutes then no problem we'll fix it and credit you. Did some roaming? No problem we'll credit you back. Now we are tighting our belt with the plunging stock prices and saying no more. Noone else does so why should we and we are loseing money because of it but noone else is. So all the customers are used to it and not getting it anymore so they leave. Plus with the impending merger people are leaving just because that's what they do when they are unsure about a merger and that is to be expected. AWS also fumbled implienting their new CRM system right at the same time of the LNP and we even got a nicely worde...
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mycool

Oct 12, 2004, 12:51 AM
BetterThanJake said:

Uhh... nope. Not anywhere I've heard of, anyway, though hey, I'm certain there must be exceptions. Even AT&TW must be good if you have a tower of there's in your backyard. Of course, Verizon has more towers though.


Actually AWS has more cellsites than VZW does. I am guessing here but I do believe last I knew AWS also had a larger spectrum portfolio.
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BetterThanJake

Oct 12, 2004, 2:07 AM
My understanding is that Verizon actually has the most cell towers... you're the first person I've met who's said ATT&W does.

Its also my understanding that Cingular is #2, and ATT&W is #3 in that dept. But if anyone's got a link...
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BBKahuna

Oct 12, 2004, 4:54 PM
Verizon, about 31k.
ATT about 22k
Cingular about 18k

last I read.

ATT certainly does NOT have more cell towers than Verizon, and it's network is far less expansive.
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RUFF1415

Oct 12, 2004, 5:24 PM
Uuuuuuuuuuuuuhhhhhhhhhhhhhhh?!?!?! Where and when did you read that? The only number that comes close is AT&T's. AT&T certainly DOES have more cell towers than Verizon. Sorry to let you down. 🙄
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BetterThanJake

Oct 12, 2004, 7:32 PM
I don't think he's 'let down' just on your say so. Most everybody I ask, they say the same thing: Verizon has more towers.

But if you have info otherwise, then share with the group- let's see a link.
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BetterThanJake

Oct 12, 2004, 7:39 PM
Ah ok, caught your link now- seems like you're right, assuming AT&TW really does have 21k towers.

But if they have about the same # of towers as Verizon, why is their coverage worse? And why do they drop so many calls? Is it outdated equip, maintenance, TDMA, what?
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RUFF1415

Oct 12, 2004, 7:55 PM
Verizon's coverage is larger because CDMA frequencies travel farther than GSM frequencies do. So less towers on Verizon means little when it comes to actual coverage. As for dropped calls, Verizon has fewer dropped calls than most carriers because CDMA has a higher capacity than that of GSM (for AT&T, Cingular, and T-mobile).
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mycool

Oct 12, 2004, 9:38 PM
RUFF1415 said:
Verizon's coverage is larger because CDMA frequencies travel farther than GSM frequencies do. So less towers on Verizon means little when it comes to actual coverage. As for dropped calls, Verizon has fewer dropped calls than most carriers because CDMA has a higher capacity than that of GSM (for AT&T, Cingular, and T-mobile).


I hope by coverage you don't mean their AC map because most of that is roaming agreements. So then if AWS has more towers than why does Verizon get "better" coverage than AWS? Simple...

AWS is operating 2 systems (TDMA and GSM) so firstly they have to split up their spectrum across 2 networks. Secondly, areas where they are the A-side or B-side carrier were overlay...
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RUFF1415

Oct 12, 2004, 10:19 PM
Even at that, AT&T has even more STRICTLY GSM cell sites than Verizon cell sites. TDMA has no relevance to the number 22300, which represents only AT&T's GSM cell sites. You don't think that Verizon using CDMA has any relevance to why they have the "better" service that you speak of?

It is a fact that CDMA has a larger capacity than GSM. This means less dropped calls.

It is a fact that CDMA frequencies travel farther than GSM frequencies. This means that even though Verizon has less cell sites than AT&T, they may possibly cover more area than AT&T does, depending on how much farther a CDMA frequency travels.

I don't see the point of your response. Sorry. 😕
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RUFF1415

Oct 12, 2004, 5:13 PM
Nope! 😁 I agree. I know for a fact that AT&T has the largest number of cell sites of ALL CARRIERS in the U.S.

Verizon: Approximately 21,500 cell sites

http://www.verizonwireless.com/b2c/aboutUs/wirelessN ... »

AT&T: Approximately 25,300 cell sites

Cingular: Approximately 21,800 cell sites

(These are ONLY GSM towers. Does not include TDMA cell sites.)

http://www.cingular.com/about/new_leadership.pdf »

Page 7.

Enjoy. 😉
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southwestcomm

Oct 12, 2004, 6:01 PM
More cell sites does not mean more coverage. As carrier's move to "3G" more sites will be required to provide the necesary bandwidth, especially as carrier's use higher frequencies.
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RUFF1415

Oct 12, 2004, 6:30 PM
That was not the point of my post. Two posters said "AT&T does NOT have more cell sites than Verizon". This is obviously not true. So what is the point of your post? đŸ˜ŗ
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RUFF1415

Oct 12, 2004, 6:36 PM
More simply:

The dispute was not over superior coverage, it was over quantity of cell sites per carrier.
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mycool

Oct 11, 2004, 11:57 PM
A) Magazines aren't cellphone specialist. They don't know all the behind-the-scenese stuff. Mags like that are _ok_ for the average consumer, maybe even the rare educated one. But to use one of those as a source for anything about the cellphone industries future is ridiculous.

B) Price wars because they can save money with 3G? More like fatter pockets. Companies aren't in competition to put the other out of business, but to push their ARPU and their users. Doing just one isn't good enough, you need both to grow.
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BetterThanJake

Oct 12, 2004, 12:13 AM
mycool said:
A) Magazines aren't cellphone specialist. They don't know all the behind-the-scenese stuff. Mags like that are _ok_ for the average consumer, maybe even the rare educated one. But to use one of those as a source for anything about the cellphone industries future is ridiculous.


Sure, I see where you're coming from. But the article's central points, that 3G is coming soon and can do voice calls for less money, isn't really in dispute by anybody I've ever heard of. Yes, I do have a friend or two who've worked in the industry.

B) Price wars because they can save money with 3G? More like fatter pockets. Companies aren't in competition to put the other out of business, but to push the
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rodedog57

Oct 12, 2004, 12:15 AM
well on gsm of course the call itself doenst cost very much. but that is a tiny part in a companies operating income and can be meaningless. what if they take that money saved and give better raises or company benefits or to expand network or to reduce equip prices or give minutes. sure it costs less but it doesnt directly mean that a customer will get a better deal on something
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BetterThanJake

Oct 12, 2004, 12:50 AM
Well, my understanding is that the cost savings with 3G are quite considerable. There's a carrier in Europe now (Hutchinson 3G I think the name is) that is now offering voice calls for ONE-FIFTH what its competitors do in some cases. And as you already know, its all GSM over there.

One thing we can agree on, though is that what the carriers do with that cost savings will depend on each individual carrier's competitive situation. Some carriers desperately need money to build a ton more network, some need marketshare, and others need to take better care of the customers they already have (more minutes or better CS).
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southwestcomm

Oct 12, 2004, 9:28 AM
It also has cost the Europeam operators 1/10th the cost to deploy 3G technologies. They have been on one standard and they have less towers due to smaller country size. It will be many years before the US has 3G nationwide. It will be very costly for any carrier and it will takes many years to recoup the cost. I don't foresee any pricing wars due to this.
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schnozejt

Oct 12, 2004, 2:38 AM
Contract end date and network change are irrelevant. It wouldn't matter what contract when we switch over to 3G. However, there is a direct correlation between quality and cost, and given the cost reduction of a 3G network I beleive there will be a small difference in the price of VZW's calling plans. I also beleive that customers will indirectly notice where the extra savings show up.
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