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Verizon Customer Care
Can anyone tell me if Verizon customer care is 24 hours a day or does the customer care centers close at a certain time? T-Mobile and Sprint are 24/7. What is Verizon? Anyone know? Thanks!!
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They are not open 24/7. Unlike the old slogan: "We never stop working for you" Probably that's why it was changed. It was very ironic to call customer service at midnght and hear: "Sorry, but our hours of operation are A to B. Thank you for choosing Verizon Wireless, we never stop working for you!" 🤨
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Good point. So what are the hours then?
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CUSTOMER SERVICE TO 24/7 THE EAST COAST CUSTOMER SERVICE HANDLES THE WEST COAST CUSTOMERS AFTER MIDNIGHT UNTIL 6
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so let me make sure i understand you. Living in Florida I can reach customer care 24/7 or not????
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Are you talking about customer service, or after hours "customer service"? If it's after hours, it's not really customer service since there's things they cannot do.
Islander, just dial 611 after midnight and see if you can get a rep. That'd be the easiest thing to do...
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I've called at 5 in the morning (AZ time) and they were closed.
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