I'm fascinated how there is so much talk in this (and Howard's) forum about people getting a brand new wonderfully-featured phone to just try out, with plans to return it within 15 days... just because they CAN. It appears that some folks change phones just about as frequently as they change their underwear.

No wonder the cost of Verizon's cellular phones and service is a bit higher than the competition. With all those returns, excess paperwork and wasted manpower, they have to charge us more.

No, I'm not employed in the cellular industry.