Verizon Reps_ Porting question for 9900
Anyway, here's my predicament. I live on the west coast and I want to port in my east coast number. I was sold a phone locally with a west coast number and told that customer service would port the number in. I subsequently found out that I should have been told to call east coast tele-sale and order the phone with the east coast number ported in instead. So I called east coast tele-sale, was told that the phone was in stock and placed the order. I intended to return the west coast phone and cancel the account.
Now here's the wrinkle. several days after placing the order with tele-sales I got a call saying that the p...
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You can do an EZ Move. It's a special department that can set you up in a different area. They will have to put your account in the same market that your ported number will be coming from. I don't have the number to EZ Move in front of me but I'm sure customer service can give it to you. Once your account is setup in the right area through EZ move you can do the port in. I think this would be the best bet anyway... foget the other phone.
Interesting… That's what the CSR told me tonight when I called after I found a charge to my credit card for $123 from Verizon New York dated today. Why, I asked him, would I be charged for a phone which appears to be sold out everywhere? He couldn't answer that question as it was af...
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When you talked to whomever last night did they tell you order was being processed or did they know yet?
You have one ugly predicament. It sounds like you want to bring your phone number from another carrier via port-in right? From the east coast to the west coast right?
Yup you would indeed have to technically activate the phone in the east coast market where your area code is. You cannot port one area code (say maine) into another regions area code (say Texas). There are no switchboxes that can do that. Basically you can only port-in numbers from the same region. Regions are NorthEast, Central, Western, southeast, etc.
Like I cannot port-in a number from California here to New York or New Hampshire. It just won't work. The number is unavailable to be brought here.
Which means if you activate a east coast phone with a por...
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