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Motorola Q Warranty Swaps???????

pittball7

Jun 4, 2007, 9:10 PM
I have the Moto Q and it has been shutting off on me. I called Verizon and they were kind enough to swap me out for a refurbed Moto Q. My question is what happens if the refurb acts up? Will Verizon just keep swapping me with Moto Q's or is there a policy that after so many they will switch me to a different model. I have not been confident in the Moto Q series hence why I am askin these questions. I would just like to seek opinions of anyone on this board with answers. Thanx!
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LordObento

Jun 4, 2007, 10:03 PM
usually you have to goes through 3 phones within a 60 day timeframe before they try to get you into something else... but Windows Mobile is Windows Mobile, Expect Crashes. Also the Q is a Multi-tasker with no X to close the operation, be sure to use the Kill App Function to exit something so all your memory isnt used up
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tech15

Jun 5, 2007, 10:29 PM
there is no replacement for a different model. just a brand new device
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chocolateman85006

Jun 5, 2007, 7:52 AM
Reburbished ones are usually worse. I've had 3 refurbished 700w's, and have been through 3 Q's that I wondered about, as far as whether ot not they're refurbished.
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pittball7

Jun 5, 2007, 9:15 AM
So Chocolateman, you say you have been through 3 a piece. What if this refurb is worse for me? Will they just keep sending me Q's or will they swap me to a different device???
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chocolateman85006

Jun 5, 2007, 7:03 PM
If you've gone through 3 of them, then they must give you a new one, if not trade you to a different make and model.
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