Hey buddy I read your nightmare of an upgrade, and I still dont think you got 100% satisfaction! If you can go into an INDIRECT agent or maybe the place where you got your upgrade FINALLY tell them your story & ask them to give you customer referal credit. You can have up to I believe $200 in credit per year and it comes in $25 increments the only downside is it can take up to 2 full billing cycles. But I would have done that for you and given you 2 $25 credits. Hey $50 is $50 would pay for your extended batt! It might be worth it to pursue.

JHass

ps. you dont have to bring any customers name or whatnot just tell them to look at the past couple of new acts they did (aircards, added lines, brand new service) and use those as the custom...
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