Sprint Extends Your Contract Without Written Confirmation???
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
Wow, reading this article kinda ticked me off. Sprint is definitely not making any friends for itself in this matter. đ˛
With VZW, while there are things I don't like, at least with them when I do things that extend my contract the rep has always told me at the time, and I've always gotten a letter in the mail confirming the contract end date change.
I can't imagine why a cell company would think its ok not to do written confirmation on something as important as a contract end date change. It's just asking for FCC complaints, and eventual tighter regulation.
Wow, reading this article kinda ticked me off. Sprint is definitely not making any friends for itself in this matter. đ˛
With VZW, while there are things I don't like, at least with them when I do things that extend my contract the rep has always told me at the time, and I've always gotten a letter in the mail confirming the contract end date change.
I can't imagine why a cell company would think its ok not to do written confirmation on something as important as a contract end date change. It's just asking for FCC complaints, and eventual tighter regulation.
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yeah I agree they never sent me a letter confirming either! But they say that all contract renewals are recorded but I doubt that!
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Seems like total BS on their part. WTF is wrong with Sprint these days? Why can't they get it together?
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I think they are just rushing to expand and deploy wimax and screw everything else. And praying that it will save them then they will worry about all the other things that need to be fixed!
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I am not talking CS. I could care less about CS. In 7 years with sprint I called maybe 20 times and 15 was when I was trying to get them to fix there problem that caused me to leave them. I will take good price and good network over CS anyday. Everyone has CS issues everyone some jsut worse then others.
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lol.. in the time I worked for VZW, thats was one of the major complaints.
"But no one told me it would renew my contract."
I cant read the link, but any time a contract gets renewed over the phone, it sends out a letter with the details giving the user an opportunity to opt out.
Dont be blinded by loayalty.. every wireless carrier, every company on earth.. screws up.. this is just one of the ways it happens
"But no one told me it would renew my contract."
I cant read the link, but any time a contract gets renewed over the phone, it sends out a letter with the details giving the user an opportunity to opt out.
Dont be blinded by loayalty.. every wireless carrier, every company on earth.. screws up.. this is just one of the ways it happens
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loyality? You talking to me? I have none for sprint I left them like 4 months ago.
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Cellenator said:
but sprint cs has been crap for years!!
It's hard to argue with that.
I think their cs bombed out in the latest JD Power customer service survey... again.
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Sprint altogether stinks. When I cancelled with them, they double billed me an etf. I had to call and get into a terse conversation with a membe rof management. Notice that I said I was billed the etf. I paid the etf to get away from them. I never had any problem on my bill until all of the sudden I started being charged for my mobile to mobile calls.
Actually, now that I think about it, a rep told me I had unlimited messaging. This was before I had two way messaging so I had to sign onto the internet to text. I ended up with a 300 dollar bill because no one told me that I would be billed airtime.
Sprint stinks. Now they are making matters worse by increasing the sms prices again. I think that move hurt alot of carriers at t...
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Actually, now that I think about it, a rep told me I had unlimited messaging. This was before I had two way messaging so I had to sign onto the internet to text. I ended up with a 300 dollar bill because no one told me that I would be billed airtime.
Sprint stinks. Now they are making matters worse by increasing the sms prices again. I think that move hurt alot of carriers at t...
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Agreed. 20 cents for texts is bulls***. But everyone wants to force you onto a texting plan now... its a sneaky way to get everyone to pay $5 a month more, even if you don't text all that much. đĄ
And yeah, Sprint CS totally blows goats. I hear that everywhere, and apparently its been that way for years. Why they can never fix it, is beyond me.
And yeah, Sprint CS totally blows goats. I hear that everywhere, and apparently its been that way for years. Why they can never fix it, is beyond me.
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I love that insult... I'm gonna have to find someone on the street to yell at and call a piece of toast. đ
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where did you see the increase? I'm a customer, but work for Big Red; got a memo, or is that not public info yet?
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It was in RCR wireless news update that I get. I work for Big Red too. I used to have sprint for the longest. Why hang on to another service when you get a discount?
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http://www.rcrnews.com/apps/pbcs.dll/article?AID=/20 ... »
Sprint's upping the text prices to 20 cents starting Oct 1. Total crap. đĄ
Sprint's upping the text prices to 20 cents starting Oct 1. Total crap. đĄ
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all of them will follow suit. Its to the point were if you text more then 10 times a month you need to get a plan!
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My question is why would anyone need to receive written confirmation in the mail that they changed their contract anyway? đ Is it too difficult to remember making a call to CS that resulted in a new plan? Doesn't anyone write things down anymore?
Since you obviously love to bash Sprint and other wireless providers and the folks who use them every chance you get, allow me to explain to you why there are actually those out there who choose other wireless providers; VERIZON HAS ZERO COVERAGE WHERE THEY WORK AND LIVE!
People such as yourself amaze me. You would think we're arguing automobiles, Japanese vs. American or European. I drive a Toyota and my wife has a Honda. Both of these products blow the service and quality of Verizon wirele...
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Since you obviously love to bash Sprint and other wireless providers and the folks who use them every chance you get, allow me to explain to you why there are actually those out there who choose other wireless providers; VERIZON HAS ZERO COVERAGE WHERE THEY WORK AND LIVE!
People such as yourself amaze me. You would think we're arguing automobiles, Japanese vs. American or European. I drive a Toyota and my wife has a Honda. Both of these products blow the service and quality of Verizon wirele...
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jrfdsf said:
My question is why would anyone need to receive written confirmation in the mail that they changed their contract anyway? đ
Since you obviously didn't bother to actually read the article, and just want to whine about alleged 'bashing', I'll help you out here:
Quick quiz: Do you know when your cell phone contract expires? The question isn't as easy as you'd think -- and getting it wrong could cost you hundreds of dollars.
Yon-Paul Siebeneck, of Salt Lake City, Utah, went shopping in a Sprint store last fall and said he was told that both his family cell phone contracts would expire on Nov. 30, 2006. His wife, Chris, even called Sprint to double-check, he said. Bel ...
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SystemShock said:jrfdsf said:
My question is why would anyone need to receive written confirmation in the mail that they changed their contract anyway? đ
Since you obviously didn't bother to actually read the article, and just want to whine about alleged 'bashing', I'll help you out here:
You're right. I didn't read this link. Don't need or want to. What it says isn't the point. The point is that people who aren't smart enough to realize that making plan changes over the phone CHANGES the length of your contract don't deserve service in the first place.Getting something in writing stating it again is a pointless, waste of time.
Your bashing of other wireless pr...
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jrfdsf said:
You're right. I didn't read this link. Don't need or want to.
You pretty much discredited yourself right there.
The point is that people who aren't smart enough to realize that making plan changes over the phone CHANGES the length of your contract don't deserve service in the first place.Getting something in writing stating it again is a pointless, waste of time.
ROFLMAO. Many millions of consumers would strongly disagree with you. You ALWAYS get it in writing, ace. 'Cuz talk is cheap, and reps will sometimes say things that are wrong, either out of ignorance or to get the sale. Sadly. âšī¸
I dare you to get a loan or buy an auto or a home without getting the...
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Haha System Shock is right and you got schooled!!! đ¤Ŗ đ¤Ŗ đ¤Ŗ đ¤Ŗ đ¤Ŗ đ¤Ŗ đ¤Ŗ đ¤Ŗ đ¤Ŗ đ¤Ŗ đ¤Ŗ
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SystemShock said:jrfdsf said:
You're right. I didn't read this link. Don't need or want to.
You pretty much discredited yourself right there.
Yeah, right. Nice try, SS. I also don't need to drink sour milk to see if it's really spoiled, or listen to gangsta rap to know that it's antisocial and bad. The news agency you quoted this from is VERY liberal and biased toward big business. Give 'em time, they'll be raking VZW through the coals over something as well.
system shock said:...
me:The point is that people who aren't smart enough to realize that making plan changes over the phone CHANGES the length of your contract don't deserve servic
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jrfdsf said:
Yeah, right. Nice try, SS. I also don't need to drink sour milk to see if it's really spoiled, or listen to gangsta rap to know that it's antisocial and bad. The news agency you quoted this from is VERY liberal and biased toward big business.
Uhh... there is no 'nice try', jr. If you want to argue over an article, then you have to put on your big boy pants and ACTUALLY READ THE ARTICLE BEING DISCUSSED, otherwise, yeah, you discredited yourself. Do not pass go, do not collect 200 dollars. đ˛
And no, attacking MSNBC as a liberal or biased site does not count as having actually read the article. I wasn't aware that Sprint was the carrier that conservatives use. đ¤Ŗ
In any case, ...
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SystemShock said:
Uhh... there is no 'nice try', jr. If you want to argue over an article, then you have to put on your big boy pants and ACTUALLY READ THE ARTICLE BEING DISCUSSED, otherwise, yeah, you discredited yourself. Do not pass go, do not collect 200 dollars. đ˛
And no, attacking MSNBC as a liberal or biased site does not count as having actually read the article. I wasn't aware that Sprint was the carrier that conservatives use. đ¤Ŗ
This response isn't surprising coming from you, because you're probably one of those folks who actually would try a drink of milk to see if it's sour, even after everyone else says it is and so does the expiration date. đ¤Ŗ
MSNBC is about as lib...
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Wow, I read that entire thing, and didn't find one argument raised that was even remotely worthwhile. đŗ Just the following ridiculousness:
"M-MSNBC is LIBERAL!" (Even if true... so f****** what? Contract confirmations really don't have anything to do with politics. Duh.)
"Why can't ppl just REQUEST written confirmation of contract changes, if they're so important?" (If they're so important, why can't Sprint just mail them out as a matter of course? Some other carriers don't find this difficult. Is Sprint CS REALLY this tragic? đŗ )
"Why did you post this? It's NOT RELEVANT!" (Sprint f-ing it up IS relevant, sadly, 'cuz the increased regulation their practices likely will bring down on the industry will affect all carrier...
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"M-MSNBC is LIBERAL!" (Even if true... so f****** what? Contract confirmations really don't have anything to do with politics. Duh.)
"Why can't ppl just REQUEST written confirmation of contract changes, if they're so important?" (If they're so important, why can't Sprint just mail them out as a matter of course? Some other carriers don't find this difficult. Is Sprint CS REALLY this tragic? đŗ )
"Why did you post this? It's NOT RELEVANT!" (Sprint f-ing it up IS relevant, sadly, 'cuz the increased regulation their practices likely will bring down on the industry will affect all carrier...
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SystemShock said:
Wow, I read that entire thing, and didn't find one argument raised that was even remotely worthwhile.
Not surprising. Most people such as yourself who like to rant and rave about what someone else is doing that doesn't affect them usually don't. No surprise to me at all.
systemshock said:
"M-MSNBC is LIBERAL!" (Even if true... so f****** what? Contract confirmations really don't have anything to do with politics. Duh.)
A statement like this one just goes to show your ignorance of politics and how they affect every aspect of life.
Left-wing liberals are very anti-business and anti-capitalism. Left-wingers usually have a socialist point ...
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Another JR super-rant summary, comin' UP! (Man, I'm startin' to enjoy these): đ
"Most people such as yourself who like to rant and rave about what someone else is doing that doesn't affect them usually don't. " (Translation: How DARE you post a link to a story I don't like! WAAAAAAAAAH!!!" đ˛ )
"Left-wing liberals are very anti-business and anti-capitalism. Left-wingers usually have a socialist point of view, and a distrust of capitalism in general. Any article, therefore, negative towards Sprint, Microsoft, Verizon or anyone else is fair game for them, with the usual liberal spin they put on everything." (Translation: It isn't that Sprint's policy BLOWS, its those DARN LIBERALS! Its a LEFTO CONSPIRACY, I tells ya! Right now, Hi...
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"Most people such as yourself who like to rant and rave about what someone else is doing that doesn't affect them usually don't. " (Translation: How DARE you post a link to a story I don't like! WAAAAAAAAAH!!!" đ˛ )
"Left-wing liberals are very anti-business and anti-capitalism. Left-wingers usually have a socialist point of view, and a distrust of capitalism in general. Any article, therefore, negative towards Sprint, Microsoft, Verizon or anyone else is fair game for them, with the usual liberal spin they put on everything." (Translation: It isn't that Sprint's policy BLOWS, its those DARN LIBERALS! Its a LEFTO CONSPIRACY, I tells ya! Right now, Hi...
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SystemShock said:
Another JR super-rant summary, comin' UP! (Man, I'm startin' to enjoy these): đ
All I can say here is it takes one to know one, and you are hands down the king of the super rant!
systemshock said:
jrfdsf said:
"Most people such as yourself who like to rant and rave about what someone else is doing that doesn't affect them usually don't. "
(Translation: How DARE you post a link to a story I don't like! WAAAAAAAAAH!!!" đ˛ )
The REAL translation: I STILL can't answer the question, so instead I'll just call jrfdsf a crybaby, and type a bunch of vowels and consonants to respond.
Again, takes one (crybaby) to know one!
sys...
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Well, looks like I broke JR. He's now trying to imitate the 'SystemShock' style, if badly. đ
Ok, let's take on the latest ball of dog hair that JR just coughed up. Another JR super-rant summary, comin' up:
"All I can say here is it takes one to know one" (ROFLMAO! Jr has regressed to eight years old! Good for you, jr. I do hope that was a happier time for you.)
"Again, takes one (crybaby) to know one!" (See above, LOL. đ¤Ŗ )
"I still can't answer his question, so instead I'll just engage in a bit of sarcasm and humor that is completely irrelavant to this discussion" (Translation: I, JR, listen to WAAAAY too much right-wing talk radio, and don't understand that SystemShock isn't going to take me seriously anymore when I go ...
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Ok, let's take on the latest ball of dog hair that JR just coughed up. Another JR super-rant summary, comin' up:
"All I can say here is it takes one to know one" (ROFLMAO! Jr has regressed to eight years old! Good for you, jr. I do hope that was a happier time for you.)
"Again, takes one (crybaby) to know one!" (See above, LOL. đ¤Ŗ )
"I still can't answer his question, so instead I'll just engage in a bit of sarcasm and humor that is completely irrelavant to this discussion" (Translation: I, JR, listen to WAAAAY too much right-wing talk radio, and don't understand that SystemShock isn't going to take me seriously anymore when I go ...
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SystemShock said:
Well, looks like I broke JR. He's now trying to imitate the 'SystemShock' style, if badly. đ
Wow, we're really high on ourselves, aren't we? đ If I were going to seriously imitate someone, it sure wouldn't be you. đ¤Ŗ
systemshock said:...
"I still can't answer his question, so instead I'll just engage in a bit of sarcasm and humor that is completely irrelevant to this discussion" (Translation: I, JR, listen to WAAAAY too much right-wing talk radio, and don't understand that SystemShock isn't going to take me seriously anymore when I go off on bizarre political rants that have nothing to do with Sprint's no required written confirmation policy. Ok, next.)<
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Jr, you are tiresome, and truth to tell, I've tuned you out long ago. I've made my points, and I feel they far outweigh your rants. Truth to tell, this is just a childish personal vendetta for you at this point, and I do feel sorry for you. Thanks for playing. đ
In an effort to bring this thread back to what it was originally about, and stop wasting time with jr's vendetta, I will now re-post the actual article:
Quick quiz: Do you know when your cell phone contract expires? The question isn't as easy as you'd think -- and getting it wrong could cost you hundreds of dollars.
Yon-Paul Siebeneck, of Salt Lake City, Utah, went shopping in a Sprint store last fall and said he was told that both his family cell phone contra ...
(continues)
In an effort to bring this thread back to what it was originally about, and stop wasting time with jr's vendetta, I will now re-post the actual article:
Quick quiz: Do you know when your cell phone contract expires? The question isn't as easy as you'd think -- and getting it wrong could cost you hundreds of dollars.
Yon-Paul Siebeneck, of Salt Lake City, Utah, went shopping in a Sprint store last fall and said he was told that both his family cell phone contra ...
(continues)
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SystemShock said:...
Jr, you are tiresome, and truth to tell, I've tuned you out long ago. I've made my points, and I feel they far outweigh your rants. Truth to tell, this is just a childish personal vendetta for you at this point, and I do feel sorry for you. Thanks for playing. đ
In an effort to bring this thread back to what it was originally about, and stop wasting time with jr's vendetta, I will now re-post the actual article:
Quick quiz: Do you know when your cell phone contract expires? The question isn't as easy as you'd think -- and getting it wrong could cost you hundreds of dollars.
Yon-Paul Siebeneck, of Salt Lake City, Utah, went shopping in a Sprint store last fall and said he was told
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Relevant, as it pertains to the wireless industry as a whole, which Verizon is a part of. Thanks.
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
đ
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
đ
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This here isn't "the wireless industry as a whole" it's the Verizon wireless forum.
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What affects the wireless industry as whole affects Verizon. Duh.
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
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SystemShock said:
What affects the wireless industry as whole affects Verizon. Duh.
http://redtape.msnbc.com/2007/07/no-escape-from-.htm ... »
And again, WE ARE NOT TALKING ABOUT WHAT INDIRECTLY AFFECTS VERIZON AS A WHOLE, WE ARE TALKING ABOUT AN INTERNET FORUM THAT HAS BEEN DESIGNED EXCLUSIVELY TO DISCUSS VERIZON WIRELESS TOPICS, NOT SPRINT OR AT&T.
Man, what part of off-topic, don't you get?
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You are not a moderator. You are only giving your opinion. What part of this (and blockquote tags), do you not get? đŗ
As has been explained to you, Sprint's actions will affect the wireless industry, which includes Verizon. Stop being willfully ignorant here. Thanks.
As has been explained to you, Sprint's actions will affect the wireless industry, which includes Verizon. Stop being willfully ignorant here. Thanks.
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SystemShock said:
You are not a moderator. You are only giving your opinion. What part of this (and blockquote tags), do you not get? đŗ
Hey, you've messed up a blockquote or two along the way, so ease up on that. I clicked the submit button without double checking, my mistake.
systemshock said:
As has been explained to you, Sprint's actions will affect the wireless industry, which includes Verizon. Stop being willfully ignorant here. Thanks.
I'm NOT arguing whether or not another wireless carrier and their actions will affect Verizon, I'm saying you're post here, in the Verizon forum, is off-topic.
If you had posted it in the general forum, then we could discu...
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jrfdsf said:
I'm NOT arguing whether or not another wireless carrier and their actions will affect Verizon, I'm saying you're post here, in the Verizon forum, is off-topic.
Well, we obviously disagree on that. What else is new?
Blah blah blah, broken record stuff from jr
Boooooring. Next.
My theory is you don't have the guts to post it there (general forum), because you know that nextel18 or someone else in the at&t forum will rip it to shreds.
Meh, me and nextel18 have debated many times before, there's no fear there, on either side. Actually, I think we respect each other pretty well.
Yeah, I bet you just love that Disney song...
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SystemShock said:jrfdsf said:
My theory is you don't have the guts to post it there (general forum), because you know that nextel18 or someone else in the at&t forum will rip it to shreds.
Meh, me and nextel18 have debated many times before, there's no fear there, on either side. Actually, I think we respect each other pretty well.
Then put your money where your mouth is, POST IT there!
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Since when do I do what you tell me to do? đ¤Ŗ
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
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Yep. Just as I suspected. You don't have the guts to post it there, not enough "amens" and too many industry experts who might reply.
All talk and no action.
All talk and no action.
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Yawn. Sorry jr, but it doesn't work like that. đ
This isn't 7th grade, where you get to 'dare' me to do something, and if I don't do it, I'm "chicken". đ¤Ŗ
I mean, ok, let's put this into action:
SystemShock: Hey jr, go play on the FREEWAY!
Jrfdsf: No way!
SS: What are you... gutless? Geezus H, Virginia, grow a pair!
đ
I think you may be spending too much time with your kids, since you appear to think like 'em.
In any case, the reason I don't post on General is 'cuz its pretty much a dead forum.
PhoneScoop in general is pretty slow, except for the Lounge, and the Verizon and ATT forums. Check out the activity bar next to each forum to see what I mean.
But hey, if it makes you feel better, you...
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This isn't 7th grade, where you get to 'dare' me to do something, and if I don't do it, I'm "chicken". đ¤Ŗ
I mean, ok, let's put this into action:
SystemShock: Hey jr, go play on the FREEWAY!
Jrfdsf: No way!
SS: What are you... gutless? Geezus H, Virginia, grow a pair!
đ
I think you may be spending too much time with your kids, since you appear to think like 'em.
In any case, the reason I don't post on General is 'cuz its pretty much a dead forum.
PhoneScoop in general is pretty slow, except for the Lounge, and the Verizon and ATT forums. Check out the activity bar next to each forum to see what I mean.
But hey, if it makes you feel better, you...
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Blah, blah, blah, excuses excuses.
No guts, no glory.
Maybe I'll post it for you.
No guts, no glory.
Maybe I'll post it for you.
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You want something posted??
Well, okay, if you insist:
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
đ
Well, okay, if you insist:
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
đ
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24 posts in this thread. Of the 24 of them, there are 4 DIRECT references to VZW, and 3 SLIGHTLY direct references to VZW.
Maybe the rant can be taken to the Sprint forum?
Maybe the rant can be taken to the Sprint forum?
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...and its cons. No harm in saying that. I just can't stand when folks in these forums trash other carriers and the folks who use them on a constant basis.
BTW, what's up? đ
BTW, what's up? đ
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Not too much, just watching the Lounge go quicker and quicker to hell. And you?
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mottelerj said:
sprint does send out a confirmation letter your agreement was renewed
From the MSNBC article:
Siebeneck never received written confirmation of the contract extension. [Sprint spokesperson] Singleton said written confirmation notices are not required, but added that "I'm sure there was a verbal agreement."
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
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they do send it out and even tho that person says they did not get one doesn tmean we didnt send one. ppl do lie..
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mottelerj said:
they do send it out and even tho that person says they did not get one doesn tmean we didnt send one. ppl do lie..
Then why do we have an official Sprint spokesperson admitting that written confirmation of contract changes is NOT required with Sprint?
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Well, then perhaps it should be required, 'cuz apparently some ppl aren't getting said written confirmations... and they are taking it up with the FCC.
So I'd get on that. đ˛
So I'd get on that. đ˛
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đ˛ oh your so cool but anyway if they read teir contract then theyd know what renews it and what doesnt
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mottelerj said:
đ˛ oh your so cool but anyway if they read teir contract then theyd know what renews it and what doesnt
I don't think that by itself is a full solution, as even reps sometimes get that stuff wrong. âšī¸
And yes, I am pretty cool at times. đ
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if you read the contract it tell you that even if a rep tells you or gives you a written statemetn w wrong information that the contract is the bottom line and you have to go by it you cant use contradictory information as an excuse. read it
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So customers are supposed to know better than reps now? Hoo boy.
Yeah, I'd definitely want to get any changes in writing, now more than ever.
Yeah, I'd definitely want to get any changes in writing, now more than ever.
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yes it is the cuystomers responsibility to read their agreement theyd be stupid not to
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You're wasting your time arguing with him. He doesn't get it. He believes everything he sees on MSNBC.
And BTW, who really gives a crap about this anyway? Whatever happened to writing stuff down yourself? Is it too hard to remember when you renewed a contract? Some people must be incredibly unorganized!
And BTW, who really gives a crap about this anyway? Whatever happened to writing stuff down yourself? Is it too hard to remember when you renewed a contract? Some people must be incredibly unorganized!
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Wow... you BOTH don't get it. 0 for 2. Good job. đ¤Ŗ
In any case, I'm sure before too long we'll see legislation passed that will force Sprint (and everyone else) to provide written confirmation of all contract changes. And it may be very badly written legislation, that could've been avoided if only Sprint had done the right thing in the first place. âšī¸
But what's that compared to blindly rooting for Sprint even when their policies are causing themselves probs and hurting their reputation, eh?
Sigh. Very short-sighted, guys. You should be Sprint upper management. đ
In any case, I'm sure before too long we'll see legislation passed that will force Sprint (and everyone else) to provide written confirmation of all contract changes. And it may be very badly written legislation, that could've been avoided if only Sprint had done the right thing in the first place. âšī¸
But what's that compared to blindly rooting for Sprint even when their policies are causing themselves probs and hurting their reputation, eh?
Sigh. Very short-sighted, guys. You should be Sprint upper management. đ
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I was with Sprint. Dumped them.
And I think you're equally hardheaded for defending Sprint 'no matter what'. So I guess we have somethin' in common.
And I think you're equally hardheaded for defending Sprint 'no matter what'. So I guess we have somethin' in common.
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Now, I get it. Now, I see why you post all this crap. Sprint jilted you. Got news for ya pal, I know plenty of folks Verizon has screwed over too, so if you think it won't happen to you now, gotta another thing comin'.
By the way, how is it that someone who admits that Sprint has terrible CS and that Verizon ranks better a Sprint fanboy? 𤨠You make less and less sense as you go.
By the way, how is it that someone who admits that Sprint has terrible CS and that Verizon ranks better a Sprint fanboy? 𤨠You make less and less sense as you go.
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Nope, sorry sparkles. I dumped Sprint over bad indoors reception. I tried to live with it, but it got tres annoying after awhile. Ah well.
I'm glad you understand that Sprint CS is bad, but if you agree that they need some help there, why then do you continue to cry about an article that simply highlights that? Oh, that link again:
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
So if we agree on that, why follow me around the forum like you're my own personal puppy dog? You must looooove me. đ¤Ŗ
I'm glad you understand that Sprint CS is bad, but if you agree that they need some help there, why then do you continue to cry about an article that simply highlights that? Oh, that link again:
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
So if we agree on that, why follow me around the forum like you're my own personal puppy dog? You must looooove me. đ¤Ŗ
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SystemShock said:
Nope, sorry sparkles. I dumped Sprint over bad indoors reception...
Well, looks like you and I DO have something in common after all, I dumped Verizon years ago for the same reason.
In fact, where I live, VZW reception is bad everywhere. But hey, they are still "the best", so I guess since you have "enlightened" me to this truth, I'll just have to get VZW and use 'em where I can. đ
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Well, VZW is the best overall, nationally. I have no doubt about that, and the national surveys, such as JD Power and Consumer Reports, back that up as well. Not to mention Verizon's very high customer loyalty/great churn rates. đ
But, obviously, no one can be good absolutely everywhere. If VZW isn't good in your area, go with someone else. You have my permission, since it's so important to you. đ
But, obviously, no one can be good absolutely everywhere. If VZW isn't good in your area, go with someone else. You have my permission, since it's so important to you. đ
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SystemShock said:
Well, VZW is the best overall, nationally. I have no doubt about that, and the national surveys, such as JD Power and Consumer Reports, back that up as well. Not to mention Verizon's very high customer loyalty/great churn rates. đ
But, obviously, no one can be good absolutely everywhere. If VZW isn't good in your area, go with someone else. You have my permission, since it's so important to you. đ
Gee thanks, just what I've been waiting for, your permission. Why was it so long in coming?
I'll bet that hurt you admitting that. Maybe tonight you can say a prayer for us less fortunate folks in the not-so-good VZW coverage areas that we'll be lucky enough to enjoy America's mo...
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Yeah, he's upset because I bumped three of his threads, ALL 3 were bashing other carriers.
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jrfdsf said:
Yeah, he's upset because I bumped three of his threads, ALL 3 were bashing other carriers.
Not really. Actually, I'm getting some good renewed discussions out of it. So... thanks. đ
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Discussions that have nothing to do with VZW.
I think I'll post a few links myself.
I think I'll post a few links myself.
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jrfdsf said:
Gee thanks, just what I've been waiting for, your permission. Why was it so long in coming?
I do have other groupies, you know. đ
I'll bet that hurt you admitting that.
Not really, its been my stance for years now. *shrug*
Why all the venom, lil' guy? *pats jr on the head*
Maybe tonight you can say a prayer for us less fortunate folks in the not-so-good VZW coverage areas
Yes. And perhaps while we're at it, we can say a prayer for you to not be so butthurt by ppl who don't agree with you on the Internet, eh? đ
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SystemShock said:
Why all the venom, lil' guy? *pats jr on the head*...
...Yes. And perhaps while we're at it, we can say a prayer for you to not be so butthurt by ppl who don't agree with you on the Internet, eh? đ
Gee, it looks to me like you're pretty bothered yourself. No venom or vendetta, I just don't back down from a challenge.
And BTW, you're still off-topic with your Sprint and at&t threads.
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SystemShock said:
You're a broken record, jr. đ
Better a broken record than a crippled bluetooth! đ¤Ŗ
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I would actually agree with that.
Though it's odd... you whined that I was wrong to complain about crippled bluetooth elsewhere. So... are you schizo or something?
Don't answer. I don't much care.
Though it's odd... you whined that I was wrong to complain about crippled bluetooth elsewhere. So... are you schizo or something?
Don't answer. I don't much care.
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SystemShock said:
Diff'rent verse, same as the first.
You're a broken record, jr. đ
Oh, almost forgot:
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
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jrfdsf said:
And BTW, who really gives a crap about this anyway? Whatever happened to writing stuff down yourself? Is it too hard to remember when you renewed a contract? Some people must be incredibly unorganized!
Yeah jr, it's all the CUSTOMER'S fault. No one should ever need written confirmation on anything like a... contract.
Geez... no wonder Sprint CS sucks so bad. đŗ
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no itsnot that they dont need it we send it we send them confirmation and if they read their contrct then they would know when it would be renewed and when it wouldnt read the contract jeez what stupid person doesnt?
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But Sprint DOESN'T always send confirmation, Mott. That's why people are complaining to the FCC, why Sprint is catching bad press, and why the Sprint spokesperson in the article covered Sprint's ass by admitting that written confirmation is "not required" by Sprint's policies.
So what we're left with is you blaming the customer and calling them stupid... which is NOT particularly helpful.
If you are a Sprint csr or rep, and this is the general attitude there, then yeah, no wonder Sprint CS has such a bad reputation and does so badly in the national surveys. Wow. đ˛
So what we're left with is you blaming the customer and calling them stupid... which is NOT particularly helpful.
If you are a Sprint csr or rep, and this is the general attitude there, then yeah, no wonder Sprint CS has such a bad reputation and does so badly in the national surveys. Wow. đ˛
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actually i get very good results on all ofmy surveys thank you and ppl think im really good and take hte extra time on theoir acocunts and we're not bad ppl we havwe ppl who really try and for pplto go on here bashing sprint csr then thats not fair to the rest of us!
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I'm sure there are some good sprint CSRs, but overall, you must be aware that Sprint CS is poorly regarded in the industry, and always seems to come in back of the pack in the big CS surveys like JD Power.
And I don't think blaming things on 'stupid' customers is really gonna help with that. âšī¸
And I don't think blaming things on 'stupid' customers is really gonna help with that. âšī¸
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This is what you said:
When you make reference to a "stupid person", yeah, that seems to imply the customer, or at least people in general. Again, not so helpful.
Also, its really not that simple. Contract extension policies can be a bit complicated, even reps do not get them right all the time. So again, the customer is supposed to understand the policies, when even reps get them wrong sometimes? Mmm... good luck with that. I think its better to send them written confirmation of contract date changes, rather than simply rely on a customer's comprehensive knowledg...
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and if they read their contrct then they would know when it would be renewed and when it wouldnt read the contract jeez what stupid person doesnt?
When you make reference to a "stupid person", yeah, that seems to imply the customer, or at least people in general. Again, not so helpful.
Also, its really not that simple. Contract extension policies can be a bit complicated, even reps do not get them right all the time. So again, the customer is supposed to understand the policies, when even reps get them wrong sometimes? Mmm... good luck with that. I think its better to send them written confirmation of contract date changes, rather than simply rely on a customer's comprehensive knowledg...
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For the tenth time now, WHO CARES? You don't like 'em don't use 'em.
We could all do without your help!
We could all do without your help!
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jrfdsf said:
For the tenth time now, WHO CARES?
Obviously you do, since you keep replying to absolutely everything I say.
So ok, I'm starting to understand why Sprint CS has sucked for years... attitude. You've been helpful in illustrating that, so thanks. đ
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SystemShock said:jrfdsf said:
For the tenth time now, WHO CARES?
Obviously you do, since you keep replying to absolutely everything I say.
So ok, I'm starting to understand why Sprint CS has sucked for years... attitude. You've been helpful in illustrating that, so thanks. đ
First, I don't work for Sprint, so any "illustration" you think is being demonstrated with regards to their CS is wrong, and I'm NOT arguing that their CS isn't bad, it is.
No, I don't care about the article, because as you pointed out yourself, I haven't even read it and don't want to, so once again, you demonstrate your ignorance by making statements like the one above.
I DO care, though...
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I feel ya, JR. If you don't like crippled bluetooth phones, then leave. I didn't, so I left [there were other reasons, but that was one of them].
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Glad somebody does. Hey, I would have responded to this thread if it had been about any other carrier, too. I hate to see someone post this kind of crap in a place where no one will see it, other than those who are like-minded.
I don't even have a problem with the article being posted, but, man, post it in the general forum, so that others can see it and respond too.
I still say MSNBC is left-wing, but hey, that's for the lounge!
I don't even have a problem with the article being posted, but, man, post it in the general forum, so that others can see it and respond too.
I still say MSNBC is left-wing, but hey, that's for the lounge!
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jrfdsf said:
First, I don't work for Sprint, so any "illustration" you think is being demonstrated with regards to their CS is wrong, and I'm NOT arguing that their CS isn't bad, it is.
Work for, are a fanboi of, who cares? At least you understand that Sprint's CS IS bad, I'll give you that.
No, I don't care about the article,
Yeah, ya do, you've been crying about it pretty much nonstop for two days now. Oh geez... what was that link again?: đ
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
because as you pointed out yourself, I haven't even read it and don't want to
Yeah, which basically means you've been crying over something you do...
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systemshock said:jrfdsf said:
No, I don't care about the article,
Yeah, ya do, you've been crying about it pretty much nonstop for two days now...
It isn't this article that, as you like to put it, I've been "crying" about, it's YOUR POSTING IT IN HERE WHERE IT DOESN'T BELONG! Not to mention why the heck post it anywhere, anyway? If Verizon were doing the same thing, I wouldn't care, BECAUSE I DON'T HAVE VERIZON, AND IT'S IRRELEVANT TO ME!
systemshock said:...jrfdsf said:
because as you pointed out yourself, I haven't even read it and don't want to
Yeah, which basically means you've been crying over something you don't e
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mottelerj said:
No; it's not that they dont need it, we send it. We send them confirmation; and if they would read their contracts, then they would know when it would be renewed, and when it wouldn't. Read the contract! Jeez! What stupid person doesn't?
Apparently, quite a few of them.
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don't know if anyone else read or heard this or if it has already been discussed, I didn't feel like clicking through all this sprint crap, but I saw an article stating Sprint will be increasing text to .20 a message soon!
Anyone else have info on this?
I hope vzw and other carriers do not go that route
Anyone else have info on this?
I hope vzw and other carriers do not go that route
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yes it has been discussed and if one does it they will all follow just like they did the last time they went to .15.
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yeah but but sprint isn't really a leader, I mean if Verizon or at&t did it first I might think everyone would follow but not Sprint
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well it doesn't matter if they are a leader. Its about money and wanting every one on a text plan that is industry wide. So if one does it they all will.
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Wait a minute, didn't you read the post on "indirect consequences"? đ¤Ŗ It's the whole "circle of life" thing. What I do here affects you somehow indirectly.
While we're at it, I know a good link about AMP'D mobile, let's post it here, too. Didn't Verizon provide the network for them? Hey, that makes it relevant.
While we're at it, I know a good link about AMP'D mobile, let's post it here, too. Didn't Verizon provide the network for them? Hey, that makes it relevant.
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Jr, I don't know why you insist on being willfully ignorant here. It's certainly been explained to you multiple times that Sprint's poor policy of NOT requiring written confirmation of contract changes is something that will likely affect the industry as a whole, by inviting increased FCC scrutiny and heightened regulation. This is something that the lobbyist boys in Washington prolly don't even debate.
And yes, a link about Amp'd would certainly be relevant, in that their crash and burn last quarter did affect Verizon's results.
If you have a problem with what I post, please do take it up with a moderator. Your constant whining about me is not productive, though it is somewhat flattering. I have a groupie, and his name is jrfdsf. đ
And yes, a link about Amp'd would certainly be relevant, in that their crash and burn last quarter did affect Verizon's results.
If you have a problem with what I post, please do take it up with a moderator. Your constant whining about me is not productive, though it is somewhat flattering. I have a groupie, and his name is jrfdsf. đ
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Call me a whiner, a groupie, ignorant, sparky, or whatever you will, you're still OFF-TOPIC!
But, hey, let's not even have forums, let's just have one big one where we can talk about anything we want to, that would be loads of fun, spending hours upon hours sifting through endless threads in hopes of finding one that is related to questions and answers about the one we need.
Brilliant! đ
But, hey, let's not even have forums, let's just have one big one where we can talk about anything we want to, that would be loads of fun, spending hours upon hours sifting through endless threads in hopes of finding one that is related to questions and answers about the one we need.
Brilliant! đ
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jrfdsf said:
Call me a whiner, a groupie, ignorant, sparky, or whatever you will, you're still OFF-TOPIC!
That's not for you to decide, jr. That's for a mod to decide, aka Rich or Eric.
Spamming the Verizon forum for two days straight with dozens of posts with the same topic (whining/crying about me) sure isn't a productive solution from someone who is allegedly an adult. đ
But if you want to obsess on me, go ahead. Give me your address and I'll mail you out a 'SystemShock Fan' t-shirt. đ
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SystemShock said:jrfdsf said:
Call me a whiner, a groupie, ignorant, sparky, or whatever you will, you're still OFF-TOPIC!
That's not for you to decide, jr. That's for a mod to decide, aka Rich or Eric.
Whether I decide it's off-topic or not, it is.
Verizon forum= Verizon topics
Sprint forum= Sprint topics
You don't have to be in charge to figure that one out.
systemshock said:
Spamming the Verizon forum for two days straight with dozens of posts with the same topic (whining/crying about me) sure isn't a productive solution from someone who is allegedly an adult. đ
You just can't stand it because you got owned on this! ...
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jrfdsf said:
Whether I decide it's off-topic or not, it is.
Verizon forum= Verizon topics
Sprint forum= Sprint topics
You don't have to be in charge to figure that one out.
That's only your opinion, and tragically, its an overly simplistic one. Let's break it down so that even you can understand it:
1. Sprint's (bad) policy is already causing FCC complaints, and likely, eventual lawsuits.
2. Lawsuits and FCC complaints, plus media attention, often leads to increased regulation.
3. Said increased regulation will not be of Sprint only (duh), but of Verizon as well, i.e. the entire industry.
Again, what's not to get? Duh. đ
You just can't stand it because you got owned on th...
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SystemShock said:jrfdsf said:
Whether I decide it's off-topic or not, it is.
Verizon forum= Verizon topics
Sprint forum= Sprint topics
You don't have to be in charge to figure that one out.
That's only your opinion, and tragically, its an overly simplistic one...
Yes, it is simple. That's how most things in life are. Unfortunately, geniuses such as yourself love to make simple things complicated.
And BTW, it isn't ONLY my opinion, I've seen at least three others in here today agreeing. You must have flunked math badly in school. đ¤Ŗ
systemshock said:...
1. Sprint's (bad) policy is already causing FCC complaints, and likely, eventual lawsu
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That's all very interesting.
By the way, have you seen this cool link yet? :
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
đ¤Ŗ
By the way, have you seen this cool link yet? :
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
đ¤Ŗ
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SystemShock said:
Go, my little groupie! đ
Oh shoot, almost forgot the link...
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
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SystemShock said:SystemShock said:
Go, my little groupie! đ
Oh shoot, almost forgot the link...
http://redtape.msnbc.com/2007/07/no-escape-from-.htm ... »
BTW, that reminds me, did I mention it's cold in Alaska?
Sorry, don't have a link for that info, but I've got some outstanding ones on Montana and Wyoming.
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Work on arranging the blockquote tags correctly.
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
http://redtape.msnbc.com/2007/07/no-escape-from-.html »
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