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vzw rep assistance pls!

mottelerj

Aug 31, 2007, 12:32 PM
i have the ppc 6700 and i dont get to use my picture/video mail and i miss it so much. my phone always locks up and keeps turning itself off and i just dont need a phone this techy. i just need a regualr phone back. 😢 i really miss my pic and video mail. i used to have the enV and i want it back now. and i hear they're coming out w a green one. how can i ge tthem to take this phone back and give me the enV? i have had this phone and never dropped it, its battery is amazing, and i've barely talked on it, maybe a total of 6 hours all together and ive had it for 3 months. i only really use it for games and texting. i just dont need this phone. pls help me!
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SystemShock

Aug 31, 2007, 12:39 PM
mottelerj said:
i have the ppc 6700 and i dont get to use my picture/video mail and i miss it so much. my phone always locks up and keeps turning itself off and i just dont need a phone this techy. i just need a regualr phone back. 😢 i really miss my pic and video mail. i used to have the enV and i want it back now. and i hear they're coming out w a green one. how can i ge tthem to take this phone back and give me the enV? i have had this phone and never dropped it, its battery is amazing, and i've barely talked on it, maybe a total of 6 hours all together and ive had it for 3 months. i only really use it for games and texting. i just dont need this phone. pls help me!

I thought you were a Sprint rep:
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(continues)
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mottelerj

Aug 31, 2007, 12:42 PM
that is correct i am a sprint rep and i have verizon. my boyfriend has verizon w his family and to make both of our blls lower i switched bc it was easier for me to switch than him, his mom, grandma, and grandpa
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SystemShock

Aug 31, 2007, 1:05 PM
Well, welcome to Big Red. 😎
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mottelerj

Aug 31, 2007, 1:05 PM
ive been w big red for over a year now lol
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SystemShock

Aug 31, 2007, 1:10 PM
Retroactive welcome then, sprint rep. 🤣
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mottelerj

Aug 31, 2007, 1:11 PM
ha ha ha thanks 🙂 do you know how i can get them to give me the green enV in replac eof my phone?? my phone is almost worth two enVs!
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SystemShock

Aug 31, 2007, 1:15 PM
I'm not a rep (though I have friends who are or were)... I'd ask someone who is like Wfine, i.e. start a thread on it.

Btw, if you've seen the pics of the Green enV on HoFo, its kind of 'macho' army green color. As a chick, you sure that's what you want?
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mottelerj

Aug 31, 2007, 1:17 PM
yeah its what i want. my whole family is military and green is my fav color and out of all the phones ive ever had hte enV was a tie for my fav. im a little obsessed w the color green. lol. i love it. ha ha ha but i started this thread hoping someone could help me . . . . but thank you!
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SystemShock

Aug 31, 2007, 1:22 PM
No, no, I mean start a thread with the question (very briefly stated) in the subject header.

Seems to work better, on average.
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mottelerj

Aug 31, 2007, 1:23 PM
okie dokie i'll try that in a lil bit. right now im gonna lay down bc yesterday i got my 3 wisdom teeth pulled and the pain killers are putting me to sleep lol
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kellenhoskins

Aug 31, 2007, 1:33 PM
unfortunately it seems that your best bet will be to sell your current phone to recover the cost of buying your coveted green Env
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j1551fire

Aug 31, 2007, 5:52 PM
wow, a book was written by two people in less than a day. LOL 🙂
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Yean

Aug 31, 2007, 6:51 PM
No disrespect, but, are you serious. You're an employee of Sprint? I figured you would have some common sense on how most corp. carriers run their operations. Once again, I mean NO DISRESPECT. Just shocked with the comment you made. Cheers. 😉
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j1551fire

Aug 31, 2007, 7:24 PM
lol 😁 😉
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Wireless Buddy

Aug 31, 2007, 4:04 PM
I am an AT&T rep who uses VZW too...

Because everyone knows Verizon pwns in terms of reliability.
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j1551fire

Aug 31, 2007, 5:53 PM
LOL, GMS SUCKS 🙂 😁 😉
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Wireless Buddy

Aug 31, 2007, 6:33 PM
No, GSM does not suck, it's because Verizon has a larger network in remote areas. Example, I live in Baltimore. I went to western Maryland for golfing. My Verizon phone worked, AT&T phone didn't.

But for the most part, AT&T and Verizon are pretty much equal.

But GSM rules. SIM cards are so much easier than ESN changing or using Prepaid phones.
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sangyup81

Aug 31, 2007, 1:26 PM
best thing you can do is sell the 6700 and use the money to get your enV
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bigredslave

Aug 31, 2007, 2:55 PM
Three months? Yep, you're stuck with it unless you sell it to offset the cost. You should probably check to see what version s/w you have if it crashes a lot. Might need an update. You should be able to use the unlimited pix/ txt without incurring kb charges. If not, get someone to block the internet feature on your pocket pc. IT CAN BE DONE...
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mottelerj

Aug 31, 2007, 2:57 PM
it is blocked thats why i cant send pictures or videos. my boyfriend and i are talking and he lovess my phone. do you think if he and i switched phones and i got his silver enV they would do some kind of warrenty exchange for the green one?
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bigredslave

Aug 31, 2007, 3:03 PM
NO... Like for like color and all.

What all do you have blocked on there? All you need is national access block. Whoever did it must of blocked everything on the acct.
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mottelerj

Aug 31, 2007, 3:05 PM
they did block everything. bc when i asked if i could send picutres they said i would have to pay 44.99 for an internet pack or else it would charge me per kb
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bigredslave

Aug 31, 2007, 3:11 PM
Danger, Will Robinson, Danger!!! I sense a LIAR... LIAR... LIAR...

If you're never going to use the internet all you need is National Access Block to cancel any attempts at internet use. Everything else will continue to work, and no it will not charge per kb. They are a moron. There I said it.
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mottelerj

Aug 31, 2007, 3:11 PM
ha ha ha thanks but what about using my minutes? would it use my minutes?
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bigredslave

Aug 31, 2007, 3:17 PM
🤣
Are you serious?
No, it will be charged as a text or pix. Just like on any other phone. You do have a Select Plan I'm assuming, or some kind of text package?
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mottelerj

Aug 31, 2007, 3:18 PM
i hav ethe $10 unlimited vzw-vzw text, pic, and flix, and 500 other
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someone

Sep 1, 2007, 12:19 PM
Apologies, but the person answering you is wrong. You do have the national access block. That is why you can't use your picture messaging. It runs off the data network. You can turn back on national access and be careful to get your pictures back. They have removed the kilobyte usage for pix/flix on PDAs.
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vzwinagent

Sep 1, 2007, 2:52 PM
Actually sending and receiving picture messages does normally use your minutes for the data transfer.
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yeahright

Aug 31, 2007, 4:11 PM
best bet is Ebay or try this site:

flipsawp.com
They buy back phones

But your best bet is to sell the 6700 and just buy a 9900
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Wireless Buddy

Aug 31, 2007, 4:24 PM
Go to howardforums.com and post it in the Non GSM BST forum. Say: For Trade: My VZW 6700 for your LG enV.

Good way to do it.
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yeahright

Sep 1, 2007, 11:37 AM
Yeah, maybe am old fashioned but i don't trust people enough to do that, i would rather go through a mediator
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EWILL

Sep 1, 2007, 4:19 PM
just sell the phone on ebay and you should be able to get enough out of it to purchase and env retail price or you can throw down a little extra cash and do it. or if you do enough warranty exchanges (4) then verizon has to offer you a multi fru which is a different device that is equivalent to your current phone. and if you dont like it at least it will be brand new and you will be definitely be able to sell it and get an env
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