Advantages of AT&T
Having worked for Cingular (in Oklahoma City) in the past and hearing a friend talk about Verizon (she is a veteran Verizon rep) I can say that Cingular/AT&T does have some advantages over Verizon:
1) Ease of phone activation. For AT&T activation of a new phone for a customer is always simple -- a rep just adds the IMEI number which activates the SIM card within seconds. If a customer wants to use a different GSM phone for a while they don't even have to call customer service, all they do is put the SIM card in the other phone and bang it works. No longer do AT&T reps have to manually program phones by putting in long sequences of numbers and changin things like the "NAM" and the "SID" (like they did in pre-GSM days) -- but Verizon r...
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1) Ease of phone activation. For AT&T activation of a new phone for a customer is always simple -- a rep just adds the IMEI number which activates the SIM card within seconds. If a customer wants to use a different GSM phone for a while they don't even have to call customer service, all they do is put the SIM card in the other phone and bang it works. No longer do AT&T reps have to manually program phones by putting in long sequences of numbers and changin things like the "NAM" and the "SID" (like they did in pre-GSM days) -- but Verizon r...
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All the above may be true but you left out one advantage verizon has over att...I can make a call on my network!
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Dobson only adds like 1.2 I think. That wasn't even my point, I'm just saying 63 million people aren't paying their bills without being able to call out.
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BeachSlapped said:
My point was that Verizon has more postpaid customers than ATT, and GSM does indeed suck.
I completely agree with your above statement, Beach. Nice job. đ
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OMG that's so hilarious! It's almost like you quoted his post and then changed what the quote was! Oh man I haven't giggled so hard in my life. I may have just peed myself, no really, I think I did a little. Oh that's great. /endsarcasm
Really though, why would you say GSM sucks?
Really though, why would you say GSM sucks?
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Actually, Beach is a she, and a well-known GSM troll. Far as quote-changing goes, I was just following the example of resident forum card, RobtheMan. đ
Sorry you peed yourself. Hanky?
Sorry you peed yourself. Hanky?
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Because it does. Voice quality is crap, whenever I talk to someone on GSM they sound like they are talking in a tin can. Also when the calls actually go through without a doubt they will drop the call. My brother and his wife both have iPhones with AT&T in San Fransisco, they switched from Sprint, so far every time I talk to one of them (on a daily basis) either I can't hear them or the call gets dropped or both (usually both). It's not like they live in a poor reception area they live in one of the largest cities in the US. So yeah GSM sucks.
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I agree!
Think of GSM as being a 10 lane freeway with bumper to bumper traffic. Difficult to get on and slow or even stopped once on it. CDMA on the other hand is your own private road. Period!
GSM is better overseas no doubt, but in US CDMA is King... đ
Think of GSM as being a 10 lane freeway with bumper to bumper traffic. Difficult to get on and slow or even stopped once on it. CDMA on the other hand is your own private road. Period!
GSM is better overseas no doubt, but in US CDMA is King... đ
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check your facts before you ramble on like that. when did your so called source work for vzw? when they first started? customers can activate their own phones whenever they want. its done through my account. and no manual programming required. a simple ota activation. Vzw reps are empowered to make whatever decision we feel is right for the customer. phone wise.... vzw wins hands down. there are a few phones i would like to see but overall they have the better devices and the speed of the network to back them up. sounds like a win for vzw on all three of your ficticious points.
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You are makin stuff up DJ. First of all, manual programming is required quite often -- like when a phone needs to be activated due to an insurance replacement or when a customer wants to activate a different phone on a pre-existing account. In those cases all an AT&T customer would do is slip his SIM card in the alternative phone and presto, service activated on phone 2. Secondly, VZW reps are only empowered to make decisions up to a mere $50 -- everything else has to go to a manager for a review. Verizon must think its agents are not trustworthy with money to give such a low credit limit.
But I would agree the phone thing is subjective pretty much and Verizon does have a better networks in general.
But I would agree the phone thing is subjective pretty much and Verizon does have a better networks in general.
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Actually, manual programming isn't required either of those times. Maybe you should take the word of the people that have or do work for Verizon as opposed to trying to troll with incorrect information. đ
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thank you đ i have not manually programed a phone ever. that goes back 5 years so i m not making it up. i am giving my experiences. and as far as credits go does a pofitable company want 16 year olds giving their girlfriend of the week a 500 dollar credit? that just shows another flaw in atts policies in my opinion. if a credit is due do you honestly believe that a manager wont do it?
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wrong. you dont know anything about how it works.
VZW reps are empowered to make any decision they feel is justified. Reps can apply any credit they want to an account there is no limit. if you are a standard Rep and you post a credit that is greater then 50$ all that means is it goes to your supervisor to approve it.
Unless you are an idiot who cant do your job your supervisor is going to trust that what you do is the right thing for the customer and the company and they will approve the credit no questions asked. 99.9% of credits are approved by the supervisor/AD.
VZW reps are empowered to make any decision they feel is justified. Reps can apply any credit they want to an account there is no limit. if you are a standard Rep and you post a credit that is greater then 50$ all that means is it goes to your supervisor to approve it.
Unless you are an idiot who cant do your job your supervisor is going to trust that what you do is the right thing for the customer and the company and they will approve the credit no questions asked. 99.9% of credits are approved by the supervisor/AD.
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I dont think you know what the VZW meaning of the word "manual programming" is, as that is something only needed when the customer is outside of the VZW coverage area and activating a phone or a very select few specific scenarios(such as dual nam phones)
As for your second point, you have no idea how VZW works once again. If a VZW rep wanted he could place a $10,000 credit on a customers account, if it has a vaild reason the credit gets approved. Unless the credit is being issued as a courtesy (aka, not a legit credit) and is extreamly out of hand the supervisor approves the credit. If the supervisor doesnt agree with the credit the supervisor instructs their rep and life goes on.
The reps that have the $50 credit limit are the new peo...
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As for your second point, you have no idea how VZW works once again. If a VZW rep wanted he could place a $10,000 credit on a customers account, if it has a vaild reason the credit gets approved. Unless the credit is being issued as a courtesy (aka, not a legit credit) and is extreamly out of hand the supervisor approves the credit. If the supervisor doesnt agree with the credit the supervisor instructs their rep and life goes on.
The reps that have the $50 credit limit are the new peo...
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this sounds like a very unbiased review, thanks for this info.
everything you posted is wrong except for the coolest phones first part, thats usually true but not always.
everything you posted is wrong except for the coolest phones first part, thats usually true but not always.
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oh and heres another comparsion.
Your friend has a better job then you. She(VZW Employees as an average across the board) makes more money then you (at&t employees as an average across the board), has better benefits, has bigger bonuses, gets a bigger merit raise each year, all promotions come from within, and she has no union dues to pay.
Your friend has a better job then you. She(VZW Employees as an average across the board) makes more money then you (at&t employees as an average across the board), has better benefits, has bigger bonuses, gets a bigger merit raise each year, all promotions come from within, and she has no union dues to pay.
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Yeah, she did make more money than me when I was working at AT&T but I left the company several months ago.
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That's nice, but unfortunately doesn't compare to the DISadvantages of AT&T that friends and family members of mine have experienced out here in California. âšī¸
My brother, just to mention one example, used to be on Cingular/ATT awhile back, and he was on it for the 'cool phones' you mention (though now of course with the Voyager, Venus, Juke, Pearl 2, etc. that 'cool phone' gap ain't what it used ta be).
He said that while he liked his Nokia a lot, ATT's network constantly let him down. It wasn't DROPPED calls so much (though they did happen more often than he'd like), but rather all the MESSED UP calls that drove him crazy. âšī¸
He'd call someone, and on nearly EVERY call, he'd get garbling or some other weird audio screw-up. In ...
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My brother, just to mention one example, used to be on Cingular/ATT awhile back, and he was on it for the 'cool phones' you mention (though now of course with the Voyager, Venus, Juke, Pearl 2, etc. that 'cool phone' gap ain't what it used ta be).
He said that while he liked his Nokia a lot, ATT's network constantly let him down. It wasn't DROPPED calls so much (though they did happen more often than he'd like), but rather all the MESSED UP calls that drove him crazy. âšī¸
He'd call someone, and on nearly EVERY call, he'd get garbling or some other weird audio screw-up. In ...
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resource1:
Kind of odd coincidence, but the same day that you signed up for your account here on phonescoop.com that you come running into the Verizon forum baiting everyone with At&t talk.
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Kind of odd coincidence, but the same day that you signed up for your account here on phonescoop.com that you come running into the Verizon forum baiting everyone with At&t talk.
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vzwcripplesphones said:
resource1:
Kind of odd coincidence, but the same day that you signed up for your account here on phonescoop.com that you come running into the Verizon forum baiting everyone with At&t talk.
đ
There does seem to be a lot more ATT trolls of late.
I think its all the Voyager commercials. The weaker-minded among the ATT reps are now all worried and having nightmares, so trolling helps them relax and get all sleepy for when their mommies tuck them in. đ
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That or ATT corp is turning political in the spirit of the presidential race and turning to bashing the opponent.
FYI it doesn't help...
FYI it doesn't help...
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Not a troll at all, I was bored today so thought I'd open an account on this site. For instance, I would admit Verizon does have a better network in general especially since its broadband network is bigger than AT&T's.
I just wanted to point that out, especially the credit limit thing because I thought it sounded silly that Verizon wouldn't trust its reps more and would inconvenience its customers in the process (i.e. when a manager would deny/reverse a credit previously given by a rep over $50).
I just wanted to point that out, especially the credit limit thing because I thought it sounded silly that Verizon wouldn't trust its reps more and would inconvenience its customers in the process (i.e. when a manager would deny/reverse a credit previously given by a rep over $50).
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the only time we have to manually program a phone is if they are on extended network. even still it is very easy to manually program a phone taking up at most 5 minutes. most people change phones on average once every 1.5 years.
Avoiding 5 minutes of programing (at worst) once every 1.5 years ranks somewhat low on a customers priority list when looking for cell service.
Avoiding 5 minutes of programing (at worst) once every 1.5 years ranks somewhat low on a customers priority list when looking for cell service.
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Advantages of VZW:
1) I can make calls from basements, in elevators, in my garage, and at the bottom of a one hundred foot cliff at the beach where my friends' AT&T & Cingular GSM phones failed to connect (Sprint & T-Mobile also failed). My piddly litte Motorola E815 had four bars and perfect calls while their Razors could not dial out or receive. My AT&T service would drop in all those places.
2) I hardly ever get a dropped call. On AT&T, I got so many dropped calls that my clients were getting mad at me.
3) My blood pressure is lower now that I am not screaming at my POS AT&T phone when it would drop a call.
4) My father-in-law with his shiny new AT&T Razor cannot make calls while inside his mobile home. My phone works fine and...
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1) I can make calls from basements, in elevators, in my garage, and at the bottom of a one hundred foot cliff at the beach where my friends' AT&T & Cingular GSM phones failed to connect (Sprint & T-Mobile also failed). My piddly litte Motorola E815 had four bars and perfect calls while their Razors could not dial out or receive. My AT&T service would drop in all those places.
2) I hardly ever get a dropped call. On AT&T, I got so many dropped calls that my clients were getting mad at me.
3) My blood pressure is lower now that I am not screaming at my POS AT&T phone when it would drop a call.
4) My father-in-law with his shiny new AT&T Razor cannot make calls while inside his mobile home. My phone works fine and...
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resource1 said:...
Having worked for Cingular (in Oklahoma City) in the past and hearing a friend talk about Verizon (she is a veteran Verizon rep) I can say that Cingular/AT&T does have some advantages over Verizon:
1) Ease of phone activation. For AT&T activation of a new phone for a customer is always simple -- a rep just adds the IMEI number which activates the SIM card within seconds. If a customer wants to use a different GSM phone for a while they don't even have to call customer service, all they do is put the SIM card in the other phone and bang it works. No longer do AT&T reps have to manually program phones by putting in long sequences of numbers and changin things like the "NAM" and the "SID" (like they d
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LordObento said:Advantage over AT&T... VZW is not publicly traded... their is no Shareholders to give our money too. So the more net profit there is, the more I get.
You do realize Verizon has been publicly traded since November of 1983 right?
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Ugh...
Once again, Verizon Wireless is a joint venture (a.k.a. owned by) Verizon Communications (NYSE: VZ) and Vodafone (NYSE: VOD). Verizon Wireless is NOT a publically traded company. They are owned by two publically traded companies. There is a difference.
Once again, Verizon Wireless is a joint venture (a.k.a. owned by) Verizon Communications (NYSE: VZ) and Vodafone (NYSE: VOD). Verizon Wireless is NOT a publically traded company. They are owned by two publically traded companies. There is a difference.
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Okay so you are owned by two companies that are publicly traded. I want to buy some stock in Verizon Wireless, I just buy some stock in Verizon Communications. Your profits stay within the company because at the end of the month they don't give it to the parents who don't give out dividends to their publicly traded stockholders.
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Will all this really matter when ATT merges with Verizon and Google's deep pockets throw out so much money they become king of the hill as a new provider???
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Customer service reps can credit up to $150 w/o having to go thru a sup. Tech support $250. Even so, if it's a valid credit, there's no reason a sup would deny it.
Are you talking about vendors?
Are you talking about vendors?
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just *228 opt #! to program // The network is way better ask a\nyone who tried both / The voyager is way better then to Iphone due to the features, cost & comparisons / GSM has been outdated for sometime CDMA is newer / Verizon turned down the IPhone over 3 years ago due to the knowledge of what it is experiencing right now - MAJOR LAW SUITS and NO TECH SUPPORT -- Come On --go to the AT&T forum -- but the best still reside here in VZW LAND - just look @ the reviews by most - QUALITY QUALITY QUALITY - NOT SIMPLE IPHONE HYPE compared to the ADVANCED & resonably priced VOYAGER 10000
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