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Verizon, Alltel Tops in Consumer Reports Survey

SystemShock

Dec 5, 2007, 2:17 PM
T-Mobile also did well 🙂 :


Verizon Wireless, Alltel tops in Consumer Reports survey

By Kelly Hill
Story posted: December 4, 2007 - 5:59 am EDT

In its annual rating of wireless service, Consumer Reports christened Verizon Wireless and Alltel Corp. its top picks—and largely panned service from Sprint Nextel Corp.

Based on nearly 48,000 responses from Consumer Reports’ online subscribers, the magazine ranked the five largest wireless carriers’ performance in 20 metropolitan areas around the country. Verizon Wireless received the highest ranking in 15 of the 20 [metro areas] and tied for the top spot with T-Mobile USA Inc. in the Minneapolis-St. Paul and Seattle markets.


Rest of the arti...
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cwcanty

Dec 5, 2007, 2:22 PM
Its funny...I dont know why service for sprint in Minneapolis is so good, but everyone I know from Minneapolis has sprint--kinda weird.

Kudos to verizon once again!
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SystemShock

Dec 5, 2007, 2:31 PM
cwcanty said:
Its funny...I dont know why service for sprint in Minneapolis is so good, but everyone I know from Minneapolis has sprint--kinda weird.

Yup, indeed. :

Sprint Nextel Corp.’s CDMA service (iDEN customers were excluded due to operating on a different technology) ranked at the bottom of the service survey in every market except Minneapolis-St. Paul (where AT&T received the lowest ranking), leading Consumer Reports to conclude that the carrier was “consistently among the lowest-ranted for satisfaction, dropped calls and customer service.”
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Cellenator

Dec 5, 2007, 3:15 PM
The magazine concluded that Sprint Nextel was “worth considering only if you especially value special offerings such as its walkie-talkie ‘push-to-talk’ service.”

Sprint Nextel has already been struggling with its performance and has said it will pour more resources into improving customer service.

Ha ha ha ha🤣 🤣 🤣 🤣 🤣
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SystemShock

Dec 5, 2007, 9:49 PM
Cellenator said:
The magazine concluded that Sprint Nextel was “worth considering only if you especially value special offerings such as its walkie-talkie ‘push-to-talk’ service.”

Sprint Nextel has already been struggling with its performance and has said it will pour more resources into improving customer service.

Ha ha ha ha🤣 🤣 🤣 🤣 🤣

Be a good winner, Cell. 😲
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primus

Dec 6, 2007, 1:32 AM
The good sportmanship thing is good and all... but you have to admit that is funny as hell ;)
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SystemShock

Dec 6, 2007, 2:24 AM
primus said:
The good sportmanship thing is good and all... but you have to admit that is funny as hell ;)

Yeah, it is funny. It's not like Sprint hasn't known for many years that their customer service was driving people away. 😳

Only now, when the house has started to burn down, do they start to get serious about fixing it. ☹️
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