so i got my voyager saturday and the screen is all scratched and they have to send a newone.. anyone else have this problem?
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You did know that there is a plastic film over the front screen when you recieve it, right? It does appear that the front is scratched when you take it out of the box because of this film over it. It's not the normal plastic covering on phones, it fits the screen perfectly and you can hardly tell it's a plastic film until you peel it.
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Yeah, I have a feeling that he/she (cant tell), doesnt know about the plastic on the screen.
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im not an idiot. ive had like 15 phones ith verizon alone.
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wait dont you work for sprint? Then why would you have verizon??!?!?
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i had verizon b4 i worked for vzw and everyone i know has verizon and i get unlimited vzw-vzw on text pix flix and calls. it was the wise financial choice
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there wasnt a cover on the front screen. there was one on the inside. but not on the front.
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I ordered my Voyager online and thought it quite odd it didn't have any plastic on the external screen but it did on the internal screen. I had a couple minor rubs but otherwise it was okay so I just bought a screen protector.
I also had one other little piece of plastic on the phone and it was on the back of the phone by the camera.
I'm in Evansville myself 🙂
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Were the scratches on the screen itself under the plastic film? Was the plastic film even there?
All phones are suppose to be sent out with a film over each screen to make sure it doesnt get scratched ahead of time.
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there wasnt plastic on the screen. my boyfriend watched me open it and everything. it wasnt a refurb bc it didnt have talk time on it or any resets. bu thte inside had a cover and the rest of the buttons and the camera did but not hte front screen.
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I'm sure it was the plastic.
You're a blond.
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no i promise there was no plastic i work in a sprint call center. and ive shown it to a million ppl and they all agree with me
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You've seen a million people since you got your phone? Wow, you're a busy person.
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IT IS THE PLASTIC!! It's not the same plastic as on the inside screen, it's thinner and fits the screen with no overlap! You need to peel it off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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no i promise its not the plastic. i have since taken it to the satore and my boyfriend has the same phone. calm yourself lol
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Mary424 said:
IT IS THE PLASTIC!! It's not the same plastic as on the inside screen, it's thinner and fits the screen with no overlap! You need to peel it off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
🤣 🤣 I agree just take the damn plastic off!!
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there was no damn plastic 🙂
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There is a problem they are forgetting to put the plastic on the front screen.
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