
Info & Phones
News
Forum
‹ all discussions
Premium Plan Question
Jvo
Dec 19, 2007, 3:01 PM
We have been told different things as far as Premium Plans are concerned. We have been told that if a cutomer wants to be on a Premium Family Plan that every phone on the account must be on the Premium Plan as well. Now, we have also been told and in the pricing book as well as eroes shows that a customer may have a secondary line on a Select Plan while the main line and other secondary lines are on Premium Plans. What is the answer to this? Can customers have a mixture of Select and Premium Lines on a Family Share or must they all be on Premium Lines if the Primary Line is?
...
You can mix and match select and premium plans, however you cannot mix and match basic plans with either select or premium.
hope this clears it up for ya.
...
Jvo
Dec 19, 2007, 3:09 PM
That is what I thought.......Thank you for your quick response.....I get sick of getting told multiple and wrong things over and over.....lol
...
‹ all discussions