Upgrading phone question - time limits
Question is do I actually have to wait 1 year on the two year plan which comes up in March or can I upgrade the phone after 10 months. I'm not changing the length of contract, just the equipment.
Thanks!
In some markets there is no formal policy. They simply tell you that you have to wait until you have completed 22 months of the contract. You can appeal to the rep's discretion for a small discount or try to get to supervisor, but it may not help.
In some markets they have tried to standardize the policy. As sidallen noted, in some areas you can automatically upgrade at the two year contract price after only one year if you are on a calling plan that is above a certain threshold price point. But you need to get a rep that knows the policy, or they'll still tell you "you're not eligible."
In some markets, there is...
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