How to explain
What is the best way to explain to someone why their monthly charges are paid a month in advance?
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It's just like your rent. You pay your rent at the beginning of the month to have the right to live there during that period. You pay your access fee at the beginning of the month for your ability to use your phoen for that period.
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Thanks! Having brain blockage today and couldn't think of a good analogy if my life depended on it.
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You're not really paying "a month in advance." That would be like paying two months rent when you move into an apartment. And no, that's not the same as a security deposit.
I can't tell you how many calls I've taken from people cancelling service who say, "I paid a month ahead when I started, so now I should get a refund." And they don't want to pay their final bill.
You're not paying a month in advance. You're paying for the CURRENT month. For example: your bill cycle ends on the 3rd January. We mail out your bill on January 6. The bill is for $39.99, which is your monthly phone bill for the period from January 4 through February 3. You are not paying for next month. You are paying for THIS month. You don't even receive the bill in th...
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I can't tell you how many calls I've taken from people cancelling service who say, "I paid a month ahead when I started, so now I should get a refund." And they don't want to pay their final bill.
You're not paying a month in advance. You're paying for the CURRENT month. For example: your bill cycle ends on the 3rd January. We mail out your bill on January 6. The bill is for $39.99, which is your monthly phone bill for the period from January 4 through February 3. You are not paying for next month. You are paying for THIS month. You don't even receive the bill in th...
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But when somebody signs up for new service their first bill has a charge for a partial month from the day they get it until the next bill cycle date and then a month from that date so wouldn't that be a month in advance? Unless that payment isn't due until the end of that second month.
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It isn't due until close to the end of that second month. They don't get that bill until after the first bill cycle date. If they sign up on the 5th and their billing cycle is the 16th then they will get their first bill like a week after the 16th. It will have a partial month from the 5th to the 16th and a full month from the 17th to the 16th. It won't be due until close to the 16th of that next month... which is the month they are paying for.
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It's like "oh really?" So when you find out something new or cool you're like "oh word I didn't know that" or "oh word that's cool."
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🤣 LOL! 🤣
I love it... is there a forum for slang translation, cause I'd like to read it for some chuckles...
~Steve
I love it... is there a forum for slang translation, cause I'd like to read it for some chuckles...
~Steve
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bear-vzw-csr said:...
You're not really paying "a month in advance." That would be like paying two months rent when you move into an apartment. And no, that's not the same as a security deposit.
I can't tell you how many calls I've taken from people cancelling service who say, "I paid a month ahead when I started, so now I should get a refund." And they don't want to pay their final bill.
You're not paying a month in advance. You're paying for the CURRENT month. For example: your bill cycle ends on the 3rd January. We mail out your bill on January 6. The bill is for $39.99, which is your monthly phone bill for the period from January 4 through February 3. You are not paying for next month. You are paying for THIS month
(continues)
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