Thanks to Verizon...
I am glad to say that finally someone realizes the point that I had been trying to make for the past 3 months that I have been on this forum and someone has decided to take legal action. Verizon because of your "Great Business" tactics you now got a whole lot of customers against you. There is a way to make honest money and there is a way of cheating people. Hopefully something good will come out of this for the consumers this time because since Verizon has came out with this phone they have been sucking thier customers dry. Maybe then once again they will realize that good business is the means of making your customers happy and being honest. By the way where have all the VZCSR's been? Haven't seen them saying anything about this or g...
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DSFB407 said:
By the way where have all the VZCSR's been? Haven't seen them saying anything about this or getting into any of the forums that deal with this topic...hmmmmm it just makes you kind of wonder. 😕
I've seen VzW CSR reps posting lke crazy in response to the news article on this site regarding the class action lawsuit - which is a waste of time, by the way... Maybe you're reading the wrong places... There are over 225 responses to the article with many differing opinions... open your eyes, son
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All the lawsuit shows, is further proof that stupid people who have no common sense or comprehension skills can continue to sue others for their stupidity. 🙄
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Oh I disagree. I'm thinking about suing Microsoft because I can't hack government computers with my computer. 😉
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Kindly keep in mind that Microsoft has been sued repeatedly and successfully to remove spyware from WinBlows and each time has had to pay fines for it, give discounts to existing customers, and give customers spy-free versions of the OS if requested. Lawsuits are sometimes the only recourse consumers have to force autocratic companies to pay attention to what their customers want.
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No, I was showing an example of ANOTHER frivolous lawsuit. This case reeks of crap, and should be laughed out of court... And I'm a Cingular CSR!
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coldsteel said:
Think we can sue Lucasfilms to remove Jar-jar from SW EP1??? 😎
Unfortunately, I don't think lack of taste is legally actionable, but give California a chance at it... 🤣
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Aleq said:But a case of the stupids on a consumer level is, right?coldsteel said:
Think we can sue Lucasfilms to remove Jar-jar from SW EP1??? 😎
Unfortunately, I don't think lack of taste is legally actionable, but give California a chance at it... 🤣
P.S. What's wrong with Jar Jar exactly? Jake Lloyd was FAR more annoying.
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DSFB407 said:...
I am glad to say that finally someone realizes the point that I had been trying to make for the past 3 months that I have been on this forum and someone has decided to take legal action. Verizon because of your "Great Business" tactics you now got a whole lot of customers against you. There is a way to make honest money and there is a way of cheating people. Hopefully something good will come out of this for the consumers this time because since Verizon has came out with this phone they have been sucking thier customers dry. Maybe then once again they will realize that good business is the means of making your customers happy and being honest. By the way where have all the VZCSR's been? Haven't seen th
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I must agree one point posted in this topic.
Customer Stupidity.
Customer Stupidity is the biggest killer of an industry. At the rate which technology grows, there are always those that do not understand it. A giant chunk of these lawsuits are from the uneducated. These lawsuits are also from those that expected something and did not care to read/learn/ask about the product or feature. We started carrying the v710 when it was available. The first question out of my mouth was "Will it sync with a pc?". The first answer I received was no. I didn't see anything on the box NOR in the motorola issued propaganda that claimed the v710 would link with anything other than the bluetooth accessories.
Also why do all these big lawsuits seem to ...
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Customer Stupidity.
Customer Stupidity is the biggest killer of an industry. At the rate which technology grows, there are always those that do not understand it. A giant chunk of these lawsuits are from the uneducated. These lawsuits are also from those that expected something and did not care to read/learn/ask about the product or feature. We started carrying the v710 when it was available. The first question out of my mouth was "Will it sync with a pc?". The first answer I received was no. I didn't see anything on the box NOR in the motorola issued propaganda that claimed the v710 would link with anything other than the bluetooth accessories.
Also why do all these big lawsuits seem to ...
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I sell five carriers. People are always asking me which is the best carrier, who has the best deal. I always tell them it depends on what you are looking for. Every customer is like Goldie Locks (sp?) and cell carriers are like the porage (sp?). Goldie Locks tries each bowl of porage. "This one doesn't work for me, this one either, but this one is just right." Every customer is different and is going to want a different bowl of porage.
And they all lived happily ever after.
And they all lived happily ever after.
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BigMacDoodle said:
I sell five carriers. People are always asking me which is the best carrier, who has the best deal. I always tell them it depends on what you are looking for. Every customer is like Goldie Locks (sp?) and cell carriers are like the porage (sp?). Goldie Locks tries each bowl of porage. "This one doesn't work for me, this one either, but this one is just right." Every customer is different and is going to want a different bowl of porage.
And they all lived happily ever after.
::scratch head::
Whaaa??
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BigMacDoodle said:
Its an analogy.
Well, I gathered that, just thought it was kinda funny, while still odd. ;) Almost made me forget what the topic of conversation was...
~Steve
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this is straigh from the MOTO web site:
V710 Phone for Verizon Wireless
Detailed Features
Specifications
Form Factor: Clamshell
Bands/Modes: CDMA 1X with aGPS Trimode (800/1900/Analog)
Size: 3.71 x 1.95 x 0.92 inches - size of phone with standard battery
Weight: 4.4 oz - weight of phone with standard battery
Display: 2.2" 176 x 220 upto 262K color TFT main display
4 Line 1.3" 96X64 upto 4K CSTN color sub display
Antenna: Retractable
Talk Time: up to 180 minutes, with standard battery
Standby Time: up to 165 hours, with standard battery
Highlighted Features
MSM 6100 (ARM9) chipset
WAP 2.0 Browser
Bluetooth® Headset/Carkit & DUN Profiles
BREW 2.1
Qualcomm CMX 4.0 Sound Engine
CE Bus connector for ex...
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V710 Phone for Verizon Wireless
Detailed Features
Specifications
Form Factor: Clamshell
Bands/Modes: CDMA 1X with aGPS Trimode (800/1900/Analog)
Size: 3.71 x 1.95 x 0.92 inches - size of phone with standard battery
Weight: 4.4 oz - weight of phone with standard battery
Display: 2.2" 176 x 220 upto 262K color TFT main display
4 Line 1.3" 96X64 upto 4K CSTN color sub display
Antenna: Retractable
Talk Time: up to 180 minutes, with standard battery
Standby Time: up to 165 hours, with standard battery
Highlighted Features
MSM 6100 (ARM9) chipset
WAP 2.0 Browser
Bluetooth® Headset/Carkit & DUN Profiles
BREW 2.1
Qualcomm CMX 4.0 Sound Engine
CE Bus connector for ex...
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The carrier has the right to lock out certain features. Other carriers limit ring tones/games on some handsets so consumers must buy the tones/games from them. Does this mean those people should sue because they didn't get all of the ring tones that they could have gotten if they bought the handset "unbranded" directly from the manufacturer?? 🙄 No. Read the description from the VERIZON website. Since the service you are getting is from VERIZON. They can lock out whatever features they like, for better or worse.
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i never said that, fisrt off i was replying to the comment that this phone CAN'T sync. of course the carrier has the right to do what they want i personally have not been blocked from anything i can view any website dowload any ringtone i want and i was with the old ATT plan but lets not go there........once again i was just responding to the comment that this phone CANT sync, which i proved it can per the manufacturer
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Technically it does not say what method it uses to sync...Bluetooth or via Data Cable. One thing I noticed is that it mentions the Bluetooth profiles "headset/carkit and DUN". If I am not mistaken OBEX is the one needed for file transfer, what is DUN used for? The fact that the OBEX profile is not listed on the manufacturer website just further shows people did not do enough research before buying. 🙄
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well i personally have no need for "sync". so i personally dont know the details BUT i use a moto phone from ATT and am able to send pictures to my PC via bluetooth.... which i guess is the "laintiffs" complaint if the phone cant sync via bluetooth than thats fine but the phone is able to send and receive per bluetooth and for VERIZON to block that is F***ed up in my opinion anyway and i am pretty sure alot of people agree........
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I agree that it may not be right. But they have an easy cash cow with "GetItNow". Having file transfer enabled via bluetooth on their handsets would make paying for that service pointless. They are in the business to make money. I realize it's not the greatest thing for the consumer, but a lawsuit is just pointless in this case. The people want a feature that was never meant to be used on Verizons network with this phone. If you want to hit Verizon in the pocket book, you move to a different carrier, not join in with the rest of the lemmings on a lawsuit.
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Rathrok said:Logic! Someone's used logic! Ah! Ahhhhhhhhhhhhhhhhhhhhhhhhhh!
I agree that it may not be right. But they have an easy cash cow with "GetItNow". Having file transfer enabled via bluetooth on their handsets would make paying for that service pointless. They are in the business to make money. I realize it's not the greatest thing for the consumer, but a lawsuit is just pointless in this case. The people want a feature that was never meant to be used on Verizons network with this phone. If you want to hit Verizon in the pocket book, you move to a different carrier, not join in with the rest of the lemmings on a lawsuit.
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Although I feel it makes me more dangerous than the average rock. I do try to flaunt my logic capabilities sometimes. 🤣 😉
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if you buy a phone that has certain capabilty then you tell me why the consumer should not be able to use it!!!!! simply for the sake of Verizon to make money>>>> this is what people are arguing, no other major carrier block bluetooth TO MY KNOLEDGE anyway i just feel its not right and as verizon will se people will agree
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You're missing the point...the phones does NOT have the capability, that profile is not on the handset. It was never meant to be on that particular handset. It's all about business decisions, and to my knowledge, that decision was a good decision as far as the immediate future is concerned(GetItNow feature). Whether it is good for the distant future is disputable.
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the phone has the feature the manufacturer specified it themselves look at the link i provided........ Verizon blocked the feature whether good or bad or right or wrong that is a matter of opinion..........
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The manufacturer does not list OBEX as one of the profiles. It looks like they made it a point to only list "headset/carkit and DUN" specificly.
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The Bottom line is that they should have never provided the phone in the first place but they did. Secondly forget about the business stand point because I totally agree with you on that it was a wise strategy on Verizon's part and give them the ability to pursuade customers to think things that they really knew would never come for the phone. Excellent magnificent idea. But, then honesty is a part of good customer service, and being a reliable company. If your car is broken down nobody in their right mind is going to refer you to some bum mechanic who does a horrible job and while he is fixing one thing breaks another and makes you come back 2 days later to fix that problem. Same thing with the cell phone companies. No one is going to...
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Then why give your money to the company that you feel is wronging you? It's not as if you don't have a choice, ETF aside. It's plain and simple...consumers need to be more educated and have common sense/comprehension. But something I'm learning more and more as each day goes by is that common sense is something that people seem to be born with. You either have it or you don't, most people don't.
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Who is forcing you to buy the phone? Return it once you find out it doesn't have the features you want and get a different one. There...problem solved.
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DSFB407 said:...
The Bottom line is that they should have never provided the phone in the first place but they did. Secondly forget about the business stand point because I totally agree with you on that it was a wise strategy on Verizon's part and give them the ability to pursuade customers to think things that they really knew would never come for the phone. Excellent magnificent idea. But, then honesty is a part of good customer service, and being a reliable company. If your car is broken down nobody in their right mind is going to refer you to some bum mechanic who does a horrible job and while he is fixing one thing breaks another and makes you come back 2 days later to fix that problem. Same thing with the cell ph
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Rathrok said:
Technically it does not say what method it uses to sync...Bluetooth or via Data Cable. One thing I noticed is that it mentions the Bluetooth profiles "headset/carkit and DUN". If I am not mistaken OBEX is the one needed for file transfer, what is DUN used for? The fact that the OBEX profile is not listed on the manufacturer website just further shows people did not do enough research before buying. 🙄
DUN stands for Dial up Networking which is basically what allowas the cell phone to be used as a wireless modulater/demodulator, or modem.
And you're not mistaken, the OBEX profile is the one in dipute. OBEX stands for Object Exchange which is what allows files to be tranferred (games...
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Your list there clearly states that it has the ability to sync with a pc with optional Mobile Phone Tools... so it clearly states it's not included.
Enough with the Bluetooth already, everybody knows it can't sync with a computer to transfer pictures (which in all honesty is what this is all about), that was known from day 1, so out of all the people who bought the phone, I'm willing 75% at least knew that was disabled.
This lawsuit however should be interesting, because contracts between Game developers and Verizon Wireless make it clear that Verizon needs to make sure they prevent the sharing of Get It Now applications. And of course people are going to say that's just greedy old verizon, but let's remember someone needs to be paid...
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Enough with the Bluetooth already, everybody knows it can't sync with a computer to transfer pictures (which in all honesty is what this is all about), that was known from day 1, so out of all the people who bought the phone, I'm willing 75% at least knew that was disabled.
This lawsuit however should be interesting, because contracts between Game developers and Verizon Wireless make it clear that Verizon needs to make sure they prevent the sharing of Get It Now applications. And of course people are going to say that's just greedy old verizon, but let's remember someone needs to be paid...
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Rathrok and others, I believe just by reading your responces to what I have posted I am getting the feeling that you really do not understand the whole reason why this lawsuit is going on. First off if you read the article it states that the law firm is has sued because of the basis of false advertising so to speak. It reads on the Verizon Wireless website that you can connect to your PC or PDA whenever whereveer you want. The one thing that I wanted to point out to you is where is that little asterik that goes after the word "want" to imply that there is a modification or specifics that apply to that statement? No where at all. So in fact it is not the stupid customer who forgot to read the fine print at the bottoms fault, it is the co...
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uhh...you can use the phone as a modem, does that not entail connecting it to your pc or pda? Where does it say you can swap files back and forth?
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In general, it seems that swapping files is a feature people would expect from bluetooth capable phones right? Sure you can use the phone as a modem and it connects to a PC. Without file swapping, which is what we'd expect, the advertisement is an abuse of the phrase then, which constitutes false advertising. At least there is a case for false advertising...
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DSFB407 said:Sure we do. Some stupid person decided that because he didn't check out a product before he purchased it, he has the right to sue the company that produced the product. See, it's called Stupidity.
Rathrok and others, I believe just by reading your responces to what I have posted I am getting the feeling that you really do not understand the whole reason why this lawsuit is going on.
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How many people really care about Bluetooth? A vast minority of the wireless consumers care. How can one thing characterize a company?
It seems that ATTWS ran a series of ads claiming the most towers which was obviously false. Cingular reps are always saying that Verizon, Sprint and the other CDMA carriers will ultimately be forced to switch to GSM. It seems to me that those are examples of the integrity of other carriers.
ATTWS had price plans that were never intended for publication but were used to keep people from churning. ATTWS was also sued in a class action suit over coverage claims in their one rate plan. You pick on one thing that affected a few consumers and choose to ignore something from your own ranks that affected many thou...
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It seems that ATTWS ran a series of ads claiming the most towers which was obviously false. Cingular reps are always saying that Verizon, Sprint and the other CDMA carriers will ultimately be forced to switch to GSM. It seems to me that those are examples of the integrity of other carriers.
ATTWS had price plans that were never intended for publication but were used to keep people from churning. ATTWS was also sued in a class action suit over coverage claims in their one rate plan. You pick on one thing that affected a few consumers and choose to ignore something from your own ranks that affected many thou...
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Heaven forbid McDonalds would have served COLD coffee-how would that one have gone then?
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