$55 activation fee
I know that VZW charges the new $20 fee on any phones activated now except to new every 2, but how do they expect to charge it to new customers and then expect them to pay another $35 on the bill?? I was just about to activate a new customer and the fee popped up. I wasnt allowed to waive it and when i told the customer about it they laughed and left. %% bucks total to activate a phone, WTF??
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Not sure, I work Corp and its called the device initiation fee. Here's the communication I got on it...
Device Initiation Fees
A $20 fee applies to all ESN/MEID changes including Upgrades & Exchanges EXCEPT:
ô€”š”ž NE2 upgrades
ô€”š”ž Gov’t/Corporate Liable Customers
ô€”š”ž Merit/VIP Customers
ô€”š”ž Handsets purchased at Full Retail
ô€”š”ž Device with Zero Usage (less than 15 minutes on cumulative timer)
ô€”š”ž Defective & warranty covered exchanges
ô€”š”ž Lost/Stolen replacement – 1 year pricing option only
ô€”š”ž Insurance replacement
ô€”š”ž Swap handsets between lines on the account
ô€”š”ž CPE processed through My Account...
(continues)
Device Initiation Fees
A $20 fee applies to all ESN/MEID changes including Upgrades & Exchanges EXCEPT:
ô€”š”ž NE2 upgrades
ô€”š”ž Gov’t/Corporate Liable Customers
ô€”š”ž Merit/VIP Customers
ô€”š”ž Handsets purchased at Full Retail
ô€”š”ž Device with Zero Usage (less than 15 minutes on cumulative timer)
ô€”š”ž Defective & warranty covered exchanges
ô€”š”ž Lost/Stolen replacement – 1 year pricing option only
ô€”š”ž Insurance replacement
ô€”š”ž Swap handsets between lines on the account
ô€”š”ž CPE processed through My Account...
(continues)
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Not sure as of yet. Still trying to get clarification on all the situations.
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I had heard that it would. I guess you could say it may be like the $15 charge to change a number...Under digression.
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not sure what you are talking about. the 20$ fee only applies to early upgrades for non merits customers. it does not apply to new customers nor does it apply to those eligable for ne2 or standard upgrade.
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Midnight If Im not mistaken arent you only a customer?? I had the fees apply yesterday on standard upgrades on 9.99 lines and today on a new activation.. Not sure if this is a system error but management is set on not straying from the charges being applied.
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I believe it's only for direct channels 🤣 in this situation, I'm glad I'm not corp 🙂. sucks that VZW's money-grubbing ways are getting more prohibitive. I understood that it was only for upgrades, but if it's for new lines as well, that sucks. that would make me buy my phones elsewhere, honestly.
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