I called the local corp. store, the girl I talked to was clueless, I ended up telling HER what to expect, she transfered me to customer service, who told me that there's no timeline right now... I thought something more had been decided. any thoughts?
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by open access, I mean allowing other CDMA devices to come here, NOT the 700 mhz block VZW just bought. Know that's a ways off.
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Yes, we can currently activation other CDMA handsets on our network. They require for the customer to take the phone to a corporate store, the store will check it and make sure it's operational, send it to the warehouse. The warehouse will test it and make sure it's not a threat to the network. They will send the phone back to the customer within 3 weeks w/a letter of approval or denial. The ESN will be placed in the device management database and the customer will go back to the corp store to have it activated.
And you are correct about the 700MHZ network being a ways away.
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so, uh, why did the carrot-head at corp. say no dice? wouldn't that be communicated to reps there? she may have been new, but that's still no excuse to be stupid enough not to ask questions.
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Calling ppl stupid ain't gonna get you know where, Sparky. Ever consider you were the 1st customer to ask this question since this was announced in Dec 07, and she simply forgot. yes she could of just looked it up in InfoManager or asked a few more questions, but calling ppl stupid is uncalled for.
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Customers forget that we are humans too and don't know everything possible since we are such a large network. Some people need to grow up.
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possibly some people hear all the reps calling customers stupid or idiots on this forum and just think that's the how you should address people in the wireless industry.
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too true, just wanted the info, and it seems that the only stores around to have the capability would have the knowledge as well. eh.
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does anyone have the device list for phones that were already approved?
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GJIsh
Apr 18, 2008, 10:53 PM
I understand what they are doing with opening the network to "other devices" and programs. But I bought my phone through Verizon. When I bought it I decided on the Razr V3m because of the ability to put on my own ring tones, synch my calendar, and my contacts. Then I find out because they lock up the phone I can't do any of this without hacking my phone. I really don't want to hack the phone. It just seems to be a lot of work to get at what is already on the phone. Even a sales rep at a Verizon Authorized Provider did not know these things can't be done even with Motorola's Phone Tools unless you hack the phone. So will this "open access/network" allow me to get the code that will unlock my phone? Am I going to have to go through a bunch of ...
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There is not a code to unlock your phone. VZW does not lock phones since it doesn't have a sim card. You are kinda talking like a smart ass who doesn't know what they are talking about. The phones from other carriers are being sent in not to unlock them, but to add the ESN's/MEID's to our network server and system database. Verizon wireless personnally doesn't allow sharing of songs for piracy issues. It is the firmware that VZW has the manufacture load on the phone that restricts it, not a code. Sorry so blunt.
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GJIsh
Apr 20, 2008, 12:36 PM
Maybe it is just the frustration of trying to find out how to get my phone to work as it was designed that is coming across as a smart ass. You're right, I don't know exactly what I am talking about because I have gotten so many different answers from so many different sources. But that is why I threw the question out here. I know there are some that work for Verizon that might answer the question. Now when I spoke to a VZW Rep on the phone she said were not "unlocking the phones, yet". So does that mean they will or they can? I do understand it has to do with the software on the phone. But there has to be a way to change the options the software controls or remove the software. All I want is my phone to work with all the features Motorola p...
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I can definitely understand the frustration of multiple responses. It's annoying to us that either know the right answers or know where to find them when other people in our position have no idea. Very annoying. Unfortunately for you, your only option is a software hack. The program of open access allows people from Sprint and other cdma carriers to bring their phones to VZW and use them on our network. Now even those who choose to do so will not have access to Mobile Web, VCast, or Get It Now, due to the fact that the software put in the phone from the other carrier is not provisioned for access to these features. So, lets say an ex-customer from Sprint gets their phone set up with VZW, and that phone doesn't allow the ability to tran...
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GJIsh
Apr 21, 2008, 2:10 AM
Yeah, I kind of understood the part about allowing phones from other companies to come into the network. I also thought they were doing something with allowing new programs to be created and then tested to ensure they won't screw up the network. Then those programs would be approved for use. Which is why Google got into the whole mix. But I guess I don't understand why they would allow that to be done but not allow the software already on the phone to be used. It seems that would be like buying a Chevy and then not being allowed to make any mods to it. It's a shame, the Razr has some cool features that can't be used because of this. Oh well what can you do? 😢
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It's not so much the VZW isn't going to allow those programs to be used. I think it would just be to much work for VZW to make full network adjustments to accommodate phones from other carriers. Not sure I understand your analogy, think of it more like you want to take your American dvd player to Europe. Its much easier for them to sell you a converter than to change all the European outlets just because people move there and want to keep their American stuff. Does that make since?? I am not sure. But hell, whatever right. But like you said, What can you do?
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GJIsh
Apr 21, 2008, 2:25 PM
Not much you can do. If you leave you loose the great coverage, if you stay you got to go with what they give you to use. Like they say, you can't have your cake and it eat too.
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If you can't have your cake and eat it ... then why the hell do you get a cake anyway?
I'm sorry, I hate that quote. I really do.
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GJIsh
Apr 21, 2008, 9:03 PM
OK, how about "God, if I can’t have what I want, let me want what I have" ? 😳 That seems to work in this situation. 🙂
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Thats the thing though, if you do take the time to find a custom software/firmware setup for your phone, you can have your cake and eat it too. The question is, do you really want to eat cake that badly.
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GJIsh
Apr 22, 2008, 12:36 AM
I just hate being taken to the bakery and then told no. 😲 I just want my phone to work the way Motorola intended. I do have a place that has the software to hack everything the only hold up is the updated software on the phone. I got mine from Customer Service on the phone which has a newer software version than the ones at the store. If I would have gotten it at the store I would be able to hack it without a problem. I just don't know if I want to take the chance cause once it gets screwed up I'm back to my old phone.
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No.
Verizon has been slowly expanding what they allow with phones running their software, although only newer phones have the software with fewer restrictions. There are some copyright and security issues that will always remain, but Verizon has been opening up other things... slowly.
Verizon phones will always have whatever limitations Verizon wants, though. There's no "unlocking", just hacking.
Open access has nothing to do with Verizon phones. Rather, it's about using NON-Verizon phones on the Verizon network. Those non-Verizon phones aren't subject to Verizon's software restrictions.
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GJIsh
Apr 21, 2008, 2:16 AM
So it looks like I can hack the phone I have or buy another one with the features I want. Seems kind of dumb on VZW's part as I have the phone and feature I want I just can't use them because of the VZW software. It will just push phone purchases to someone else I guess.
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Rich Brome said:
Open access has nothing to do with Verizon phones. Rather, it's about using NON-Verizon phones on the Verizon network. Those non-Verizon phones aren't subject to Verizon's software restrictions.
You were almost right.
Open access has nothing to do with Verizon phones- that's correct.
In fact, open access has nothing to do with any phones. I've posted this several times in different parts of this forum and no one seems able to get any grasp of the concept...I'll try again to explain this-
Verizon is taking the steps now to ensure constant growth as the mobile phone market continues towards a point of saturation. Verizon has a product- it's a service you can't see it- and ...
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GJIsh
Apr 22, 2008, 12:44 AM
OK, if it isn't about the phones then what devices would be used to access the network? It almost sounds like they (Verizon) are going to become part of the Internet. But if that was the case would they go to a service for a fee like their DSL, FIOS, etc.? I haven't seen your posts in the other parts of the forum but I have only been looking at Verizon and the Razr V3m forums and only the last month or so.
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