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A question involving Asurion

XxDennis11xX

Jan 23, 2005, 9:51 PM
I had filed a claim when I had and LG-6000 and they still made the 6000 and sent me a Samsung i think a-670 or 650 the one with the camera.flash,and video but for a gift I got the Motorola V265 what phone would they send me if i filed a claim for that phone?Any help apreciated..... 😕 😁 🙂
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bear-vzw-csr

Jan 24, 2005, 1:03 PM
In general, Asurion will replace your phone with the same model you had. You will only get a different phone if they don't have your model available at the time you file the claim.

If they don't have your model, the policy requires that they give you something substantially equivalent in form and function.

In certain cases, if they don't have your model, you may be able to negotiate over what they send you--within reason. For example, if you lose a VX-6100 and they don't have one, they may try to send you a Samsung A670. But the A670 is digital only, and the VX-6100 is tri-mode.

If the analog capability is more important to you than the camera, I'm sure they would agree to send you something that is tri-mode without the camera. You'...
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