If people knew this, I'd be out of a job.
I was bored. So I present the most common questions that we get as Web Chat Reps and their solutions...
Are you a robot?
No.
Are you in India?
No.
Can you give me a discount?
No, but I wish we could.
Can you order for me?
Once again, although I really wish we could, no.
What is your favorite phone? What's the best deal? What is the most popular phone?
Usually the one you're close to buying.
In order to place an order online,
you have to be 18 and have a credit card (NOT a debit card) - even if there is no charge for the phone itself (if there is no cost for your phone, a credit card number is still required to verify your identity)).
You will be charged only for ...
(continues)
Are you a robot?
No.
Are you in India?
No.
Can you give me a discount?
No, but I wish we could.
Can you order for me?
Once again, although I really wish we could, no.
What is your favorite phone? What's the best deal? What is the most popular phone?
Usually the one you're close to buying.
In order to place an order online,
you have to be 18 and have a credit card (NOT a debit card) - even if there is no charge for the phone itself (if there is no cost for your phone, a credit card number is still required to verify your identity)).
You will be charged only for ...
(continues)
...
Well if you would tell me you only take credit cards and not debit cards, i would think you don't know what your talking about. The only debit cards i know of have the Visa or Mastercard logo and can be used as credit cards.
...
And a lot of customers say exactly that.
It has to be attached to a line of credit. Generally, if you didn't apply for it, it's not a credit card.
It has to be attached to a line of credit. Generally, if you didn't apply for it, it's not a credit card.
...
That can't be right. All banks these days issue Check Cards with the Visa or MasterCard logo and can be used as a credit card. I've never heard of a cellular carrier not accepting Check Cards as a method of payment. As matter of fact most places do except if you renting a car...you do need a major credit card for that.
...
MissSLM07 said:
That can't be right.
It is.
All banks these days issue Check Cards with the Visa or MasterCard logo and can be used as a credit card.The logo doesn't make it a credit card that is attached to a line of credit.
I've never heard of a cellular carrier not accepting Check Cards as a method of payment.
You have now ;)
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learninghome said:MissSLM07 said:
That can't be right.
It is.All banks these days issue Check Cards with the Visa or MasterCard logo and can be used as a credit card.The logo doesn't make it a credit card that is attached to a line of credit.I've never heard of a cellular carrier not accepting Check Cards as a method of payment.
You have now ;)
that's not true. i have a bank of america debit card with the visa logo on it and bank of america handles none of my credit cards and i used it on the website when i ordered 2 phones at different times. some banks do offer debit cards without the visa/mastercar...
(continues)
...
🤣 was it supposed to be funny? cuz I laughed...
lol naw just joking. But usually when someone post things like that, its like... The funniest/ or ruddest thing that was said to a customer, not ur usual typical boring water'd down opening/call flow...
lol naw just joking. But usually when someone post things like that, its like... The funniest/ or ruddest thing that was said to a customer, not ur usual typical boring water'd down opening/call flow...
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