Help!
Ok so here is my question...I have a Slvr L7C, and as you may know, it is discontinued. It is currently freezing several times a day for no reason. I am not eligible until July 2009 for a new every two upgrade.
So, how would Verizon handle this? Would I get re-upped for two years now after a purchase of a new phone since mine is broken (and they can't replace it with a Slvr since it is discontinued)??
Any help would be great! Thanks!
So, how would Verizon handle this? Would I get re-upped for two years now after a purchase of a new phone since mine is broken (and they can't replace it with a Slvr since it is discontinued)??
Any help would be great! Thanks!
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I believe it still is...but I was just wondering what they would do at the Verizon store since it cannot be replaced Slvr for Slvr since it is discontinued.
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but they'll probably still have FRU's(field replacement units) to swap it with.
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llama said:
but they'll probably still have FRU's(field replacement units) to swap it with.
Translation: All warranties issues are resolved by replacing your phone with a refurbished unit. They still have refurbs LONG after the phone is discontinued new-for-sale.
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Thank you both for your help...I will be going to the Verizon store today and will update you if anything different happens.
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They're not all refurbished....some are still new models that weren't sold originally or pulled back from resellers. And the phone will be replaced with either a FRU or a like-modeled phone.
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