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Brodband Access Question..

vzw_tech

Jul 28, 2008, 9:01 AM
Can anyone tell me if there is some way that we can troubleshoot firefox on a mac? I had a call involving a cust that has a usb 720 using that web browser and i could not find any info on it. She could use safari with no problem but firefox was not pulling up any web pages. I know that we don't support using that browser but i want to know if there is anyone here that could give some info on what i can check to find out why it's not working so i can assist the cust a little more next time i have someone with that issue. Thanks! 🙂
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liquidfire

Jul 28, 2008, 9:25 AM
VZW doesnt support firefox?? 😳

thats really dumb because FF is becoming more popular then internet exploder, since FF is actually stable and works
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vzw_tech

Jul 28, 2008, 9:29 AM
I agree. I have friends that use it and say that it's a lot better than IE but unfortunately we have no info on supporting firefox. Maybe sometime in the future we will have some info on it.
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Mr. Wonderful

Jul 28, 2008, 10:42 AM
Might find something here.

http://support.mozilla.com/en-US/kb/ »
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vzw_tech

Jul 28, 2008, 12:16 PM
Thanks! Firewalled at work but I'll check it out when i get home. 😁
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mycool

Jul 29, 2008, 10:19 PM
Does comcast troubleshoot firefox for you? Broadband Access is just that, access. You're connected online? That part is done, now stop messing with your firefox settings.
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