grrrrr
so now i'm the ignorant customer :-(
anyway, i've read a few things here and there about the voyager powering off for random things and the one i have is doing it any time the browser get's launched. will a cor verizon store flash the phone and will that correct the issue or should i get best buy to warranty it out?
sw - vx10kv05
anyway, i've read a few things here and there about the voyager powering off for random things and the one i have is doing it any time the browser get's launched. will a cor verizon store flash the phone and will that correct the issue or should i get best buy to warranty it out?
sw - vx10kv05
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yup mine would do that as well, i would launch nav and it would freeze or shut off...I have the dare now, much better imo. Just fru it, if the next one does it fru it to. After three ask themm and they will swap you to a dare
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Cellenator said:
So it doesn't not matter take it to a verizon store.
would the new firmware help or just change out the whole phone. i'm used to at&t and they don't offer firmware updates.
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You said you have software version 05?
The latest is version 07 and I do believe it helps out with the browser issue. I'd have to re-check the software release notes, but I think the software flash will be a good resolution.
The latest is version 07 and I do believe it helps out with the browser issue. I'd have to re-check the software release notes, but I think the software flash will be a good resolution.
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I doubt Best Buy will be able to t/s or warranty the phone, take it to the carrier. Version 07 is the latest software available. Take it in to a corp store 🙂
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best buy swapped it out for me and i went by the verizon store and the tech was off so they said to come back monday to get the 07 software version.
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LOL ok. They could have hooked it up for you, it's not freakin complicated. Come back MONDAY??
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tgoace said:
LOL ok. They could have hooked it up for you, it's not freakin complicated. Come back MONDAY??
i know the lady that helped me and they said that the tech was on vacation. it's no biggie. the phone is actually working now.
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Her answer actually pisses me off. It doesn't take any technical training or certification to do it. All it takes the the know-how to hook a cable into the phone and operate the mouse on a computer!
Hook it up, select LG, select VX10000, select the latest software (the only software listed for the phone actually) and hit start!
Hook it up, select LG, select VX10000, select the latest software (the only software listed for the phone actually) and hit start!
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so the second phone i got is doing the same thing, powering off whenever the browser is launched... maybe the third will work :-(
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tgoace said:
No software update to V07?
not yet. going today after work to get it done, well change it out and the new phoen will have it.
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If I were you, I'd want to avoid having to re-set up everything on another phone if possible. Redoing all of the contact picture ID's, ringer ID's, etc would be a pain. I'd just try the software if I were you.
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working for at&t all these years i'm use to chaging phones all the time it's no biggie.
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tgoace said:
If I were you, I'd want to avoid having to re-set up everything on another phone if possible. Redoing all of the contact picture ID's, ringer ID's, etc would be a pain. I'd just try the software if I were you.
new phone with vx10kv07 software, doing the same thing...... i really liked the html browser but i think it's safe to say the env2 would be a better phone... we'll see tomorrow :-(
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