Verizon Forum (Phone Scoop)

Question for Verizon Employees

Aug 1, 2008, 9:35 AM

I bought a phone online can I exchange it in stores for a different model? or do i have to send it back and ask for a differnet phone to be sent to me.

thanks

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RamboGB

Aug 1, 2008, 9:38 AM

I bought it at full retail if that matters.

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tnt2k1

Aug 1, 2008, 9:45 AM

If you bought it through a CORPORATE channel (such as online or retail), then you can return it through any corporate store.

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RamboGB

Aug 1, 2008, 9:48 AM

Great!

Thank you.

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