Rollover Summer 05'?
Hey all, not trying to start anything but a rep at my local store said rolleover would be introducel this Spring/Summer . Anyone have any Knowledge of this or was he miss informed/trying to pull one on me. Thanks for the follow up info. I know lots of people have wondered so i figured i'd let you know what i heard.
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It sounds good. However I see that as an aliniation and not competition.
Lets remember that in the 80's the carriers had big lawsuit due to lack of rate plan distinction which makes it hard for the customer to select thus slowing growth and competition.
Lets remember that in the 80's the carriers had big lawsuit due to lack of rate plan distinction which makes it hard for the customer to select thus slowing growth and competition.
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Verizon81 said:
Hey all, not trying to start anything but a rep at my local store said rolleover would be introducel this Spring/Summer . Anyone have any Knowledge of this or was he miss informed/trying to pull one on me. Thanks for the follow up info. I know lots of people have wondered so i figured i'd let you know what i heard.
I think it'd be great for the consumers, but my assumption would be that you're getting your leg pulled. VzWs billing system isn't set-up to handle a "rollover" type minute plan - though those tech guys have surprised me in the past. But, a I understand it, Cingular has major problems with rollover sometimes in the cases of reworks and have remarks in account correcting wha...
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Stevo2k4 said:
But, a I understand it, Cingular has major problems with rollover sometimes in the cases of reworks and have remarks in account correcting what the system says rollover allocation is at.
~Steve
I've never seen it where I work, but occasionally the other billing system will not generate the very first bundle of rollover. Those issues are always corrected either manually or with system sweeps.
Other than that, rollover works.
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PhoenixAshes said:Stevo2k4 said:
But, a I understand it, Cingular has major problems with rollover sometimes in the cases of reworks and have remarks in account correcting what the system says rollover allocation is at.
~Steve
I've never seen it where I work, but occasionally the other billing system will not generate the very first bundle of rollover. Those issues are always corrected either manually or with system sweeps.
Other than that, rollover works.
Roger that.
The info I got was sourced to me by a friend who was previously a Cingular offline rep, so it was probably biased as she probably saw it more often than a regular rep, but I"ll take your word for i...
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from what i heard, "rollover" itself is not coming back, but you will once again be allowed to change your plan on the last day of the bill cycle to avoid overages (ie: end of prorations)
again, that's what i've heard, not sure how accurate it is.
again, that's what i've heard, not sure how accurate it is.
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LanceUppercut said:
from what i heard, "rollover" itself is not coming back, but you will once again be allowed to change your plan on the last day of the bill cycle to avoid overages (ie: end of prorations)
again, that's what i've heard, not sure how accurate it is.
oooh. 😲 Again, my instinct would be to say, I doubt it, but I hope so. Such a change, on the flip side of the coin, would greatly help customer service reps, while being a huge plus for consumers... I sincerely hope so, though again, I don't think the billing system in it's current form can handle it (I think it'd be a bigger hurdle than even the rollover minutes as in some sytems, backdating is not even possible). Only time will tell...
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