You are allowed one exchange as long as its within the first 30 days. So if you are deciding on getting another phone, make sure its something you are going to like and want to keep for awhile.

you get 30 days from point of sale not from everytime you do an exchange. in my area there is a 20 processing fee (restocking fee) on exchanges. if you do return it to the person you purchased from you have a better chance of not getting charged that fee.

If you got the phone on an upgrade, you will probably be able to return it and reactivate the previous model, assuming it works. You'll probably see a $20 restocking fee (which is better than being stuck with a phone you don't want). If you were good enough to have done all this at a corporate store, the system should automatically reset your upgrade back to whatever it was, meaning you will have an upgrade again. Wait a little while... I'd say a month, then buy the enV2 or whatever your heart desires.

Now, if you bought this from a reseller, you might have to fight to reset the upgrade. If your old phone doesn't work anymore, or isn't available, find an old phone on Craigslist (or wherever) and activate it instead, until you can upgr...
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